Service is absolutely awful and has been that way for a while. Most of the women employees in the morning provide awful service, barely pay attention and look tired. They stare into space and barely understand what I’m saying.
I’ve tried to keep it cordial because I ALSO work in customer service/ retail. But their awful attitude is just annoying to watch and I don’t even crack a smile when I see them, because why should I care? They don’t even try. They act like I’m an inconvenience to them.
The managers are always very nice to me there and I’ve never told them about any of this. They just seem to care more and I wish the other employees did too.
Atmosphere: 1
Food: 4
Service: 1
Dillon Bud
Every time I come here it take 10 minutes to get my food and there’s old racist white guys just hanging out
Atmosphere: 1
Food: 1
Service: 1
E. S.
We use this coffee shop regularly in spite of the terrible service . Lately one of my coworkers has been having an issue with one employee there. This employee has been harassing my coworker when she goes to get the food that we order under the excuse that he has to make sure she’s not stealing someone else’s order. Not only they don’t give you a receipt unless you ask for it, but this certain employee can’t seem to understand that there are limits to how you treat other people. Even when I have ordered in the mobile app which is pre paid he’s done that to my coworker. I already filed a complaint but just letting everyone else know about this particular store and how their customer service is. Not one person in charge came to the front to see what was the issue when my coworker confronted this guy. I will post the picture of the order.
Atmosphere: 2
Food: 4
Service: 2
Jamie Lightfoot
The service gets worse at this location by the day. Every time I am in there all of the other customers look pissed. I just waited 16 minutes in the store for an online order. Another customer was there on her lunch break and commented it was over in 5 minutes and she still hadn’t gotten her food.
Atmosphere: 1
Food: 3
Service: 1
MacKenzie Duren
This location is awful. 90% of the time the orders take FOREVER. I’ve placed orders on the app and had to just leave without them because I would miss a bus or be late for work. Today I ordered on the app while I was in the store and there was one customer. After the employees helped that customer, I sat there for 5 minutes thinking they would be working on my order since there were no other customers. Another customer came in after 5 minutes so I got up to check for my order- it hadn’t even been started. I waited 10 minutes in total and got a stale bagel and a pile of mush where hash browns were supposed to be. You’d think for hash browns that took 10 minutes they’d be a little neater.
Atmosphere: 2
Food: 2
Service: 1
Amit H
Just started working in the area and these guys have gotten my order wrong both times I've been there. Just went there to get a medium peach refresher and the woman made a berry one and put it out. Obviously wasn't mine but she snapped at me and told me to leave. Horrible service go somewhere else.
Atmosphere: 2
Food: 3
Service: 1
Anne Fonicello
They need to train their staff better. Ordered a box of six donuts, and they charged me before I could pick the donuts. Then when it turned out two of the donuts I wanted were specialty ones, they couldn’t figure out how to charge me the difference and wound up only giving me 5 donuts. Just letting me pick before charging me would have solved this, even the manager would not help.
Atmosphere: 3
Food: 4
Service: 2
Stan Bobrov
Stupid staff
Atmosphere: 1
Food: 4
Service: 1
Рафаэль Банит
Можно посетить
Atmosphere: 5
Food: 5
Service: 5
T CX
Worst dd service I have ever experienced and I tried multiple times. Go elsewhere.
Service is absolutely awful and has been that way for a while. Most of the women employees in the morning provide awful service, barely pay attention and look tired. They stare into space and barely understand what I’m saying.
I’ve tried to keep it cordial because I ALSO work in customer service/ retail. But their awful attitude is just annoying to watch and I don’t even crack a smile when I see them, because why should I care? They don’t even try. They act like I’m an inconvenience to them.
The managers are always very nice to me there and I’ve never told them about any of this. They just seem to care more and I wish the other employees did too.
Atmosphere: 1
Food: 4
Service: 1
Every time I come here it take 10 minutes to get my food and there’s old racist white guys just hanging out
Atmosphere: 1
Food: 1
Service: 1
We use this coffee shop regularly in spite of the terrible service . Lately one of my coworkers has been having an issue with one employee there. This employee has been harassing my coworker when she goes to get the food that we order under the excuse that he has to make sure she’s not stealing someone else’s order. Not only they don’t give you a receipt unless you ask for it, but this certain employee can’t seem to understand that there are limits to how you treat other people. Even when I have ordered in the mobile app which is pre paid he’s done that to my coworker. I already filed a complaint but just letting everyone else know about this particular store and how their customer service is. Not one person in charge came to the front to see what was the issue when my coworker confronted this guy. I will post the picture of the order.
Atmosphere: 2
Food: 4
Service: 2
The service gets worse at this location by the day. Every time I am in there all of the other customers look pissed. I just waited 16 minutes in the store for an online order. Another customer was there on her lunch break and commented it was over in 5 minutes and she still hadn’t gotten her food.
Atmosphere: 1
Food: 3
Service: 1
This location is awful. 90% of the time the orders take FOREVER. I’ve placed orders on the app and had to just leave without them because I would miss a bus or be late for work. Today I ordered on the app while I was in the store and there was one customer. After the employees helped that customer, I sat there for 5 minutes thinking they would be working on my order since there were no other customers. Another customer came in after 5 minutes so I got up to check for my order- it hadn’t even been started. I waited 10 minutes in total and got a stale bagel and a pile of mush where hash browns were supposed to be. You’d think for hash browns that took 10 minutes they’d be a little neater.
Atmosphere: 2
Food: 2
Service: 1
Just started working in the area and these guys have gotten my order wrong both times I've been there. Just went there to get a medium peach refresher and the woman made a berry one and put it out. Obviously wasn't mine but she snapped at me and told me to leave. Horrible service go somewhere else.
Atmosphere: 2
Food: 3
Service: 1
They need to train their staff better. Ordered a box of six donuts, and they charged me before I could pick the donuts. Then when it turned out two of the donuts I wanted were specialty ones, they couldn’t figure out how to charge me the difference and wound up only giving me 5 donuts. Just letting me pick before charging me would have solved this, even the manager would not help.
Atmosphere: 3
Food: 4
Service: 2
Stupid staff
Atmosphere: 1
Food: 4
Service: 1
Можно посетить
Atmosphere: 5
Food: 5
Service: 5
Worst dd service I have ever experienced and I tried multiple times. Go elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Bad location, came in at 9am on a Friday donuts stale, with barely any frosting. Wasted money and won't be coming back.
Worst dd service I have ever experienced and I tried multiple times. Go elsewhere.
Atmosphere: 1
Food: 4
Service: 1
It is not comparable to branches in Saudi Arabia. Ours in Saudi Arabia are
Atmosphere: 2
Food: 3
Service: 2
Its a Dunkies what you want me ta say? Hi, Howareya?
Atmosphere: 4
Food: 5
Service: 5
Absolutely the worst Dunkins around. Ask any local. It is awful.
Parking: There are not a lot of spots, and the lot is tight.
Atmosphere: 1
Food: 1
Service: 1
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