I have lived in Massachusetts my whole life, probably placed a thousand orders at dunks all across the country. Never in my life have I been lucky enough to be made a sandwich by the lovely lady working as the baker here in Newton. Getting off the pike and heading to a dunkin donuts never felt so exciting. Each time I come, I order a sausage, egg, and cheese, with bacon (of course) on a plain bagel. It is crafted with love and to perfection each and every time.
Even as a former employee of Dunkin, I was never able to make such a delicacy like they make here off the pike in newton.
Ciao for now
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Barbara Alvarez
This DD is okay. There are times I experienced good service and sometimes not. They're good overall and I would go there again. I didn't have food only coffee. But, in the past the food was okay. I'll rate from past experience.
Vegetarian options: Not sure!
Dietary restrictions: They post it in the store for customers to let them know if they do have restrictions
Parking: It can be difficult to park more times than not. Custom service is so-so depending on who you get.
Kid-friendliness: Yes it's kid-friendly.
Wheelchair accessibility: Idk about the doors, they could be a bit small but, this DD has some room for wheelchairs.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich, Dunkin' Energy
Asjadoll Howell
Today, I visited Dunkin' Donuts and noticed that the owner seemed upset. He walked away from the cash register, leaving me to wait for about 10 minutes without any assistance. I eventually had to ask for help to place my order because I was in a rush to get my son to school and wanted to give him breakfast first. After waiting, I had to request a doughnut from one of the staff. When I returned to pick up my breakfast, the manager was quite rude, explaining that because he was having a bad day, customers would have to wait longer to be served. I definitely wouldn’t recommend this place. Do not waste your time and go here they are rude
Roman A
New guy they have there has no idea what he’s doing and it’s been months . Really tried to give them multiple chances. Everytime he makes a breakfast sandwich he doesn’t warm up the bread and it makes for the nastiest sandwich and the cheese doesn’t melt . Have complained three times , have no idea how he hasn’t been spoken to. You’d think this is something someone will pick up on day two , not months into the job . Stay away from the breakfast sandwiches .
Atmosphere: 1
Food: 1
Service: 1
Sateya Devoe
I came in this morning and the guy who took my order was extremely rude. I had to write a review. The way he talked to me was very unpleasant, unacceptable and mean I’ve never been talked to in that manner at any Dunkin Donuts ever. If he doesn’t like his job then maybe he should find another.
Atmosphere: 1
Food: 1
Service: 1
Ethan
Mid bacon egg and cheese wrap. Haven't tried anything else here yet though.
William Konstantinidis
Coffee shop that doesn't know how to make coffee -___-
Atmosphere: 1
Food: 1
Service: 1
Paul Nota
I went in twice this week to get a coffee on my way home from work and they have a new employee working that doesn’t know the difference between cream and skim milk. I thought it might’ve been a fluke the first time so I tried again today and we had the same conversation and she treated me like I was being an idiot because I wanted her to remake it. I ended up just walking out and throwing away the coffee. Won’t be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Shanna Davis
Wanda took care of my order. She was grouchy and rude. Made my experience unpleasant. She acted as if it was a headache to custom make my drink. And the only thing custom about my drink was that i wanted an extra shot of expresso and light mocha. If you cannot smile and pretend to be happy get another job. Not only was the service horrible but my drinks were still incorrect
Lousy counter service. I'll go somewhere else next time I'm
Atmosphere: 1
Food: 1
Service: 1
Balagadde Sam
Great customer
Atmosphere: 5
Food: 5
Service: 5
Mi Ph
This Dunkin always messes up your order. I’ve also noticed a weird stench from their oven items compared to other locations.
Atmosphere: 2
Food: 2
Service: 1
We Ley
Poor customer service!!
Atmosphere: 1
Food: 1
Service: 1
Paneeta Persaud
Horrible horrible horrible! There was a girl working at 11:50 am on October 2nd, 2033. She needs a class on customer service and should not be working there! While we were placing our order, we kept telling the attendant that we dont want bacon and the girl preparing the meals in the background was like you think we are ignorant or something and kept going on by herself about us. She kept lashing in the oven door and slamming things down in the background. At the end, when she was done preparing the meal … she turned to us and was like you don’t pick up meals there. This was our first time in Boston and I have never experienced anything like this in my life. it was really horrible and the worst start to our morning...
I have lived in Massachusetts my whole life, probably placed a thousand orders at dunks all across the country. Never in my life have I been lucky enough to be made a sandwich by the lovely lady working as the baker here in Newton.
Getting off the pike and heading to a dunkin donuts never felt so exciting.
Each time I come, I order a sausage, egg, and cheese, with bacon (of course) on a plain bagel. It is crafted with love and to perfection each and every time.
Even as a former employee of Dunkin, I was never able to make such a delicacy like they make here off the pike in newton.
Ciao for now
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
This DD is okay. There are times I experienced good service and sometimes not. They're good overall and I would go there again.
I didn't have food only coffee. But, in the past the food was okay. I'll rate from past experience.
Vegetarian options: Not sure!
Dietary restrictions: They post it in the store for customers to let them know if they do have restrictions
Parking: It can be difficult to park more times than not. Custom service is so-so depending on who you get.
Kid-friendliness: Yes it's kid-friendly.
Wheelchair accessibility: Idk about the doors, they could be a bit small but, this DD has some room for wheelchairs.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich, Dunkin' Energy
Today, I visited Dunkin' Donuts and noticed that the owner seemed upset. He walked away from the cash register, leaving me to wait for about 10 minutes without any assistance. I eventually had to ask for help to place my order because I was in a rush to get my son to school and wanted to give him breakfast first. After waiting, I had to request a doughnut from one of the staff. When I returned to pick up my breakfast, the manager was quite rude, explaining that because he was having a bad day, customers would have to wait longer to be served. I definitely wouldn’t recommend this place. Do not waste your time and go here they are rude
New guy they have there has no idea what he’s doing and it’s been months . Really tried to give them multiple chances. Everytime he makes a breakfast sandwich he doesn’t warm up the bread and it makes for the nastiest sandwich and the cheese doesn’t melt . Have complained three times , have no idea how he hasn’t been spoken to. You’d think this is something someone will pick up on day two , not months into the job . Stay away from the breakfast sandwiches .
Atmosphere: 1
Food: 1
Service: 1
I came in this morning and the guy who took my order was extremely rude. I had to write a review. The way he talked to me was very unpleasant, unacceptable and mean I’ve never been talked to in that manner at any Dunkin Donuts ever. If he doesn’t like his job then maybe he should find another.
Atmosphere: 1
Food: 1
Service: 1
Mid bacon egg and cheese wrap. Haven't tried anything else here yet though.
Coffee shop that doesn't know how to make coffee -___-
Atmosphere: 1
Food: 1
Service: 1
I went in twice this week to get a coffee on my way home from work and they have a new employee working that doesn’t know the difference between cream and skim milk. I thought it might’ve been a fluke the first time so I tried again today and we had the same conversation and she treated me like I was being an idiot because I wanted her to remake it. I ended up just walking out and throwing away the coffee. Won’t be coming back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Wanda took care of my order. She was grouchy and rude. Made my experience unpleasant. She acted as if it was a headache to custom make my drink. And the only thing custom about my drink was that i wanted an extra shot of expresso and light mocha. If you cannot smile and pretend to be happy get another job. Not only was the service horrible but my drinks were still incorrect
Atmosphere: 1
Food: 2
Service: 1
Poor customer service!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lousy counter service. I'll go somewhere else next time I'm
Atmosphere: 1
Food: 1
Service: 1
Great customer
Atmosphere: 5
Food: 5
Service: 5
This Dunkin always messes up your order. I’ve also noticed a weird stench from their oven items compared to other locations.
Atmosphere: 2
Food: 2
Service: 1
Poor customer service!!
Atmosphere: 1
Food: 1
Service: 1
Horrible horrible horrible! There was a girl working at 11:50 am on October 2nd, 2033. She needs a class on customer service and should not be working there! While we were placing our order, we kept telling the attendant that we dont want bacon and the girl preparing the meals in the background was like you think we are ignorant or something and kept going on by herself about us. She kept lashing in the oven door and slamming things down in the background. At the end, when she was done preparing the meal … she turned to us and was like you don’t pick up meals there. This was our first time in Boston and I have never experienced anything like this in my life. it was really horrible and the worst start to our morning...
Atmosphere: 1
Service: 1
Loading...