Jersey Mike's Subs
55 Needham St, Newton
(617) 213-7099
Recent Reviews
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Unethical and rude!!! They fired me for going into the hospital but refuse to remove me from their payroll. They also refuse to give lunch breaks and are just plain mean! Do not support this business
Atmosphere: 1
Food: 1
Service: 1
Always great subs, staff is great and the manager Moises is amazing too, super friendly and cares about what they do.
Thanks!
Atmosphere: 5
Food: 5
Service: 5
Catered to allergies and made experience great instore!
Atmosphere: 5
Food: 5
Service: 5
Slower than usual, but I always love the gluten free subs.
Always have a good experience. This is my go to spot when I need something quick. Pretty nice staff and chocolate chip cookies are pretty good as well.
Atmosphere: 4
Food: 4
Service: 4
Bathroom was clean music in the background like who listens to Backstreet Boys anymore. Say music was great on top of everything else. The sub was just absolutely awful. The recipe is just disgusting. Just real disgusting recipe. The workers are great the workers amazing but the food is terrible the fine drinks not many options like what you giving me, Pepsi, Pepsi, pink lemonade, and root beer and cream soda. I was really looking forward Baja blast. Sub was very sloppy.
Atmosphere: 5
Food: 1
Service: 5
The taste of the sandwich and its ingredients were quite good overall. However, what really detracted from the experience was the behavior of the staff. With 45 minutes still remaining before closing time, and while customers were still eating, a lady began sweeping around the restaurant.
She repeatedly came around our table, stirring up dust without any regard for the fact that customers were still enjoying their meals. This was not only distracting but also quite bothersome. It was the first time I’ve ever experienced something like this, and it really goes against the principles of good customer service. When customers have paid for their meal, their comfort and experience should be a priority.
This place is sucks and these people don't have no respect for nobody and then they racist they fire all the black people in there
Awful chicken sandwich , salty shredded chicken with what tasted like cheese wiz , absolutely horrible and waste of money ! And not cheap
I was on the way to visit my grandfather in the hospital and needed lunch. I ordered a number 17 mikes philly (steak american cheese grilled onions and peppers) minus the onions and peppers. What they gave me was a number 42. I have a soy allergy and jersy mikes is one of the only fast food places that doesn't use soy. When I open my sandwich up I see that there is some wird sauce in it a had the driver in the car tast it. I couldn't eat the sandwich for safety reasons so I went hungry.
Restaurantji Recommends
Another place with tip machine. Sorry Jersey Mike's you will never see me or my friends and family again 👋
Very slow service and very unprofessional folks working there. I will avoid this place.
I visited this location for lunch on Tuesday, 1/14, and unfortunately had a very uncomfortable and unsettling experience. While waiting to order, I witnessed a woman, who appeared to be managing the team, behaving in a highly disrespectful and inappropriate manner. She yelled at an employee in the back, who seemed to be taking a break to eat, and threatened to send him home while making other demeaning comments.
Another employee tried to stand up for the person on break, which only escalated the situation, leading to more tension. It was incredibly awkward to witness such hostility, and it was clear this manager was dominating the team in a way that felt more controlling than collaborative.
Although she was polite to me at the register, it didn’t sit well with me after seeing her treat the team so poorly. Her behavior toward her staff has left me hesitant to return, as it completely overshadowed the experience.
Tuna gave me food poisoning.
Sub was overpriced for pickup. Food was nowhere near hot enough for something that was ordered well done.
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