Bathroom was clean music in the background like who listens to Backstreet Boys anymore. Say music was great on top of everything else. The sub was just absolutely awful. The recipe is just disgusting. Just real disgusting recipe. The workers are great the workers amazing but the food is terrible the fine drinks not many options like what you giving me, Pepsi, Pepsi, pink lemonade, and root beer and cream soda. I was really looking forward Baja blast. Sub was very sloppy.
Shima Ramezani
The taste of the sandwich and its ingredients were quite good overall. However, what really detracted from the experience was the behavior of the staff. With 45 minutes still remaining before closing time, and while customers were still eating, a lady began sweeping around the restaurant. She repeatedly came around our table, stirring up dust without any regard for the fact that customers were still enjoying their meals. This was not only distracting but also quite bothersome. It was the first time I’ve ever experienced something like this, and it really goes against the principles of good customer service. When customers have paid for their meal, their comfort and experience should be a priority.
Jimmy Pierre
This place is sucks and these people don't have no respect for nobody and then they racist they fire all the black people in there
Kenneth Lauffer
Awful chicken sandwich , salty shredded chicken with what tasted like cheese wiz , absolutely horrible and waste of money ! And not cheap
Ean Landes
I was on the way to visit my grandfather in the hospital and needed lunch. I ordered a number 17 mikes philly (steak american cheese grilled onions and peppers) minus the onions and peppers. What they gave me was a number 42. I have a soy allergy and jersy mikes is one of the only fast food places that doesn't use soy. When I open my sandwich up I see that there is some wird sauce in it a had the driver in the car tast it. I couldn't eat the sandwich for safety reasons so I went hungry.
Paul LaPlante
Another place with tip machine. Sorry Jersey Mike's you will never see me or my friends and family again 👋
Igor Drizik
Very slow service and very unprofessional folks working there. I will avoid this place.
Natalie Daw
I visited this location for lunch on Tuesday, 1/14, and unfortunately had a very uncomfortable and unsettling experience. While waiting to order, I witnessed a woman, who appeared to be managing the team, behaving in a highly disrespectful and inappropriate manner. She yelled at an employee in the back, who seemed to be taking a break to eat, and threatened to send him home while making other demeaning comments.
Another employee tried to stand up for the person on break, which only escalated the situation, leading to more tension. It was incredibly awkward to witness such hostility, and it was clear this manager was dominating the team in a way that felt more controlling than collaborative.
Although she was polite to me at the register, it didn’t sit well with me after seeing her treat the team so poorly. Her behavior toward her staff has left me hesitant to return, as it completely overshadowed the experience.
squirrel man
Tuna gave me food poisoning.
Boone BARROS
Sub was overpriced for pickup. Food was nowhere near hot enough for something that was ordered well done.
I can’t speak to the food but Cheryl in the 55 Needham Street in Newton Ma location went above and beyond. She is like a superhero in my book! My son was in Newton taking day long exams and I got a message from GrubHub saying his food would not be ready for 3 hours after the delivery time (it was scheduled to be delivered 20min before his break as a special treat and because he failed to bring a lunch). And if you had the “pleasure” of going to school we all know nobody does well on tests on an empty stomach! GrubHub made it sound like Jersey Mike’s couldn’t make the sandwich until 1p. So I went online and it said GrubHub could deliver from there in 20-30min. So why was my son’s sandwich going to be 3 hours late??? I called the store and Cheryl said his sandwich was already made and ready! How horrible is that is GrubHub to make it look like your fault? So I was on the phone with GrubHub when I got a call back from Cheryl (who hadn’t even taken my number down as far as I knew). She said that the Grub Hub driver was in the store picking up my sandwich. She even remembered it was for my son who was in the middle of exams! She wished him well on his exams. I have to say, as a busy solo parent this nearly brought me to tears! How genuinely kind of her and highly unexpected! I don’t know any other restaurant of any level (Michelin restaurants update you on your GrubHub status because there is a kid involved? No way.) that would provide this genuine kindness! Everyone else always says “I don’t know call GrubHub” and that’s the end of it. I certainly wouldn’t expect it. Thank you, SO MUCH CHERYL, for not only making my son’s sandwich with care but for seeing it through. That is a grand slam in my book! You don’t see this kind of customer service anymore.
Alexandra Honor Arrivillaga
I live close so I eat at this location quit often , The location is super clean. The sandwich’s always taste fresh , they are also prepared in front of you. The staff is super friendly , helpful and welcoming. They have a small parking lot so parking shouldn’t be an issue . I had a late lunch today , during regular lunch hours it is busy .
Matthew Candito
best jersey mikes location period. always clean, friendly staff and its in a good area with parking.
Atmosphere: 5
Food: 5
Service: 5
Taylor Gould
Staff show on a continual basis that they can't read instructions. Bear it in mind if you have an allergy (or even if you just want extra lettuce or something).
Food: 5
Service: 3
Alexandra Honor Decastro -Arrivillaga
I live close so I eat at this location quit often , The location is super clean. The sandwich’s always taste fresh , they are also prepared in front of you. The staff is super friendly , helpful and welcoming. They have a small parking lot so parking shouldn’t be an issue . I had a late lunch today , during regular lunch hours it is busy .
Vegetarian options: Not sure
Dietary restrictions: Not sure
Parking: Lots of parking on the lot and off to the side for free
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Club Sub, Bottled Water, Turkey and Provolone, Mike's Famous Philly, The Number Four, Portabella Chicken Cheese Steak, The Original Italian, Buffalo Chicken Cheese Steak, Club Supreme, Roast Beef and Provolone, Chipotle Chicken Cheese Steak, Chipotle Cheese Steak, Big Kahuna Chicken Cheese Steak, The Super Sub
Bathroom was clean music in the background like who listens to Backstreet Boys anymore. Say music was great on top of everything else. The sub was just absolutely awful. The recipe is just disgusting. Just real disgusting recipe. The workers are great the workers amazing but the food is terrible the fine drinks not many options like what you giving me, Pepsi, Pepsi, pink lemonade, and root beer and cream soda. I was really looking forward Baja blast. Sub was very sloppy.
The taste of the sandwich and its ingredients were quite good overall. However, what really detracted from the experience was the behavior of the staff. With 45 minutes still remaining before closing time, and while customers were still eating, a lady began sweeping around the restaurant.
She repeatedly came around our table, stirring up dust without any regard for the fact that customers were still enjoying their meals. This was not only distracting but also quite bothersome. It was the first time I’ve ever experienced something like this, and it really goes against the principles of good customer service. When customers have paid for their meal, their comfort and experience should be a priority.
This place is sucks and these people don't have no respect for nobody and then they racist they fire all the black people in there
Awful chicken sandwich , salty shredded chicken with what tasted like cheese wiz , absolutely horrible and waste of money ! And not cheap
I was on the way to visit my grandfather in the hospital and needed lunch. I ordered a number 17 mikes philly (steak american cheese grilled onions and peppers) minus the onions and peppers. What they gave me was a number 42. I have a soy allergy and jersy mikes is one of the only fast food places that doesn't use soy. When I open my sandwich up I see that there is some wird sauce in it a had the driver in the car tast it. I couldn't eat the sandwich for safety reasons so I went hungry.
Another place with tip machine. Sorry Jersey Mike's you will never see me or my friends and family again 👋
Very slow service and very unprofessional folks working there. I will avoid this place.
I visited this location for lunch on Tuesday, 1/14, and unfortunately had a very uncomfortable and unsettling experience. While waiting to order, I witnessed a woman, who appeared to be managing the team, behaving in a highly disrespectful and inappropriate manner. She yelled at an employee in the back, who seemed to be taking a break to eat, and threatened to send him home while making other demeaning comments.
Another employee tried to stand up for the person on break, which only escalated the situation, leading to more tension. It was incredibly awkward to witness such hostility, and it was clear this manager was dominating the team in a way that felt more controlling than collaborative.
Although she was polite to me at the register, it didn’t sit well with me after seeing her treat the team so poorly. Her behavior toward her staff has left me hesitant to return, as it completely overshadowed the experience.
Tuna gave me food poisoning.
Sub was overpriced for pickup. Food was nowhere near hot enough for something that was ordered well done.
Restaurantji Recommends
I can’t speak to the food but Cheryl in the 55 Needham Street in Newton Ma location went above and beyond. She is like a superhero in my book! My son was in Newton taking day long exams and I got a message from GrubHub saying his food would not be ready for 3 hours after the delivery time (it was scheduled to be delivered 20min before his break as a special treat and because he failed to bring a lunch).
And if you had the “pleasure” of going to school we all know nobody does well on tests on an empty stomach!
GrubHub made it sound like Jersey Mike’s couldn’t make the sandwich until 1p. So I went online and it said GrubHub could deliver from there in 20-30min. So why was my son’s sandwich going to be 3 hours late??? I called the store and Cheryl said his sandwich was already made and ready! How horrible is that is GrubHub to make it look like your fault? So I was on the phone with GrubHub when I got a call back from Cheryl (who hadn’t even taken my number down as far as I knew). She said that the Grub Hub driver was in the store picking up my sandwich. She even remembered it was for my son who was in the middle of exams! She wished him well on his exams. I have to say, as a busy solo parent this nearly brought me to tears! How genuinely kind of her and highly unexpected! I don’t know any other restaurant of any level (Michelin restaurants update you on your GrubHub status because there is a kid involved? No way.) that would provide this genuine kindness! Everyone else always says “I don’t know call GrubHub” and that’s the end of it. I certainly wouldn’t expect it. Thank you, SO MUCH CHERYL, for not only making my son’s sandwich with care but for seeing it through. That is a grand slam in my book! You don’t see this kind of customer service anymore.
I live close so I eat at this location quit often , The location is super clean. The sandwich’s always taste fresh , they are also prepared in front of you. The staff is super friendly , helpful and welcoming. They have a small parking lot so parking shouldn’t be an issue . I had a late lunch today , during regular lunch hours it is busy .
best jersey mikes location period. always clean, friendly staff and its in a good area with parking.
Atmosphere: 5
Food: 5
Service: 5
Staff show on a continual basis that they can't read instructions. Bear it in mind if you have an allergy (or even if you just want extra lettuce or something).
Food: 5
Service: 3
I live close so I eat at this location quit often , The location is super clean. The sandwich’s always taste fresh , they are also prepared in front of you. The staff is super friendly , helpful and welcoming. They have a small parking lot so parking shouldn’t be an issue . I had a late lunch today , during regular lunch hours it is busy .
Vegetarian options: Not sure
Dietary restrictions: Not sure
Parking: Lots of parking on the lot and off to the side for free
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Club Sub, Bottled Water, Turkey and Provolone, Mike's Famous Philly, The Number Four, Portabella Chicken Cheese Steak, The Original Italian, Buffalo Chicken Cheese Steak, Club Supreme, Roast Beef and Provolone, Chipotle Chicken Cheese Steak, Chipotle Cheese Steak, Big Kahuna Chicken Cheese Steak, The Super Sub
Loading...