McDonald's

111 Needham St, Newton
(617) 527-3570

Recent Reviews

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Grace White

the food is always good and hot, and the space is very clean. But it is so slow. There’s only a few customers in the cafe, but a bunch of workers just having side conversations rather than prepping orders. I waited over 20 minutes for my food 😭

Atmosphere: 5

Food: 5

Service: 2

Volodymyr Mikhidenko

Their espresso machine doesn’t work for weeks, the app still lets you order cappuccino and you find out that it’s not working only on the spot

Matthew Delosa

Manager said they stopped doing monopoly even though my receipt says I earned 2 pieces and the website still says the game is on.

Kept saying the games end Nov 23th even though today’s date is Nov 13th?

Atmosphere: 1

Service: 1

Robert Cavalear

I use my mobile app and drive through

Atmosphere: 3

Food: 5

Service: 5

Aletta Grace Smith

Was a quick in and out.

Atmosphere: 5

Food: 5

Service: 5

Katherine DuPuis

No drive through!! I had my toddler w/me so I had to circle the building, then download the app, then turn location tracking on, then search for the address on Google when tracking did work in the app, then sign up for an account, then verify my account in my email account, order, the get my credit card and fill that info in. 20min later I placed the order. This is RIDICULOUS! You can see where they used to have the drive through. Instead they’re forcing app use so they can collect all personal data on your phone. I’m never coming back. I went here for fast and easy. It was anything but.

Atmosphere: 2

Food: 3

Service: 1

Robert Alexander Boyle

not bad pricing
other franchises gouge the once loyal customet base. These folks did not

Atmosphere: 3

Food: 4

Service: 4

Sean Jordan

This McDonalds continues to fail curbside / drive up service. Its an option but never available, and when available doesn’t happen.

Fix the issue or remove it as an option.

Atmosphere: 1

Food: 3

Service: 1

Dave

No drive thru at this location, these employees gave my kids a bag with chicken nuggets in it for there happy meal and when we took it out of the box they they had a hole in the bottom of the bag and the food went all over the floor.

Atmosphere: 1

Food: 2

Service: 1

Liora Galytsky

I'm not very happy with the atmosphere, the employees are not very happy, I visited this place but if I need to have a bite to eat somewhere, I'll choose another establishment.

Atmosphere: 2

Food: 4

Service: 3

Elisabete Murata

Great service from Kelvin. Highly recommend this McDonalds

Atmosphere: 5

Food: 5

Service: 5

Frank “De Tank” DeJesus

This is now the third time I’ve had a bad experience at this location. The first time, I let it slide because it was busy. The second time, the parking lot was nearly empty with just a couple of students around, yet my order still came out cold—fries and sandwich both. I order through the McDonald’s app and always choose table service, so staff should know when and where to bring the order. However, I’ve never once received it at my table.

The third visit was just as disappointing—cold fries and a cold burger again. At this point, I have to ask: what kind of standards are being followed here? Is this how you consistently serve your customers, or is it because I don’t fit into the “usual” age group that comes here? Either way, this isn’t acceptable service.

Atmosphere: 4

Food: 1

Service: 1

Vincent Vo

Came in at 12:30 AM when they close at 1, was kicked out so condescendingly. Absolutely insane the worker was waving and yelling goodbye goodbye

Atmosphere: 1

Food: 1

Service: 1

Sonali Chakraborty

This location was really clean and the wait time was pretty quick! The seating options are also pretty good!

Atmosphere: 5

Food: 5

Service: 5

Cheng Lin

They keep messing up with my orders. It is twice now, first time they forgot to give me chicken nuggets, and second time they give me small fries when i ordered large. So ridiculous. If you absolutely have to order here, you should triple check your order before leave. the staff here is either incompetent or doesnt really care.

Service: 1

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