Starbucks Coffee Company
2322 Washington St, Newton
(617) 630-9870
Recent Reviews
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I frequent this Starbucks location everyday and when you visit a business daily you see what they do right and what they do wrong. This shop is tops, bar none!! The manager, shift supervisors, baristas and staff are all terrific! They do a phenomenal job, greet everyone and know my coffee order exactly. Very welcoming, professional, great atmosphere for a grab and go Starbucks. I look forward to getting my coffee each day. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
ordered from grubhub like 30 minutes ago and just had to say, whoever wrote “enjoy :)” on my bag, give them a raise, pls and thanks
Atmosphere: 5
Food: 5
Service: 5
minx served me while i was at the starbucks nearest to my friends house recently and she was so kind and sweet to me. I will definitely return
Atmosphere: 5
Food: 5
Service: 5
The friendliest baristas, and a shout out to Dan who always has a smile on his face and somehow remembers everyone’s name! Such a lovely way to begin the day, thank you to everyone there.
Atmosphere: 5
Food: 5
Service: 5
Good people. Bad parking
Atmosphere: 2
Food: 5
Service: 3
Good service.
Tiny parking lot and no seating inside. Entire town in metered parking. Had to go to Watertown to wait while the girlfriend has surgery.
Atmosphere: 1
Food: 3
Service: 5
Got three coffees their separate times screwed up all three orders
Atmosphere: 1
Food: 3
Service: 1
This location used to have some limited indoor seating but now only has outdoor seating (no good in winter or poor weather conditions); so just take-away. Their production capacity gets overwhelmed on weekend mornings (and maybe weekday mornings as well) — so not even efficient if you just want to grab and go. Best to order ahead on their app and just pick up.
Disappointing that they did away with indoor seating; but if zoning regulations would permit weather enclosure of the outdoor patio it could potentially make things a lot better. It’s just an inefficient take out location now.
Atmosphere: 2
Food: 4
Service: 3
10/31 9:45 am
I mobile ordered my drink and bakery item. It was busy but I didn't mind waiting. I watched two of the workers laugh, snicker, and take pictures of my drink order. Probably because they thought it was too much sugar. Even so, how rude especially in a place of business to judge someone based on their drink order. You have no idea what anyone is going through. To the girl in the cowboy hat who took a picture, thank you for making fun in me, in front of me. It ruined my day! & To the other girl who made the drink angrily, thank you for showing me people really shouldn't be in customer service. I won't ever come back to this store.
Atmosphere: 1
Food: 1
Service: 1
One of my favorite coffee spots the iced caramel macchiato whole not really how they serve macchiatos usually is delicious and I can't help but get one anytime I can
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
nicest staff. within 2 min of being there i had 3 people telling me to have a nice day
Atmosphere: 5
Food: 5
Service: 5
No place to plug in laptop, photos on google misleading. 3rd coffee place I stopped at in this area looking for outlet to study. Pre-ordered based on seating expectations.
Atmosphere: 2
Food: 4
Service: 4
Great staff!! Loved my drink and my dog enjoyed his big pup cup
Food: 5
Service: 5
The awesome people who work here are absolutely amazing, thank you guys
Atmosphere: 5
Food: 5
Service: 5
This is a great Sbucks. I'm here often. Clean. Quick. Good people working there. And they just had a renovation which makes things even better. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
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