Dunkin'
5 Union St, North Adams
(413) 398-5571
Recent Reviews
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I ordered a Cappuccino off of DoorDash. I received the coffee half filled. How does that even leave the shop? Obviously, the staff doesn't give a damn about customer service.
Food: 1
Service: 1
Very friendly and fast and they get your order just the way you want it .
Atmosphere: 5
Food: 5
Service: 5
Prices go up every time I have went there, almost 7 dollars for a medium frozen is insane.
Atmosphere: 5
Food: 3
Service: 5
They have food and coffee. So if u want food or coffee, this is the place to go. Hard to review places like this. Never had a bad experience if that helps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Constantly come here because easy to get here and need to get out of house from trying to do work online to make money which isn't easy to do and get very tired and upset.
Parking: Easy to pull in and park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Bacon Egg and Cheese
This Dunkin staff was friendly and very attentive. He provided our orders swiftly and allowed us to be on our way. We had a great experience.
Atmosphere: 5
Food: 1
Service: 5
Food is always cooked completely wrong, staff are very unprofessional a few guys are okay, one of the worst dunks in Massachusetts, don’t bother these ppl love drama
Atmosphere: 3
Food: 1
Service: 3
Horrible old store with really lazy unfriendly staff. Hate it!
Ive been to this store several times. It is disgusting on the inside. Hideous. Covered in stains and unsanitary. The employees are either over worked and understaffed or don’t care.
I’m lactose intolerant. I order my sandwiches without cheese. Most of the time, I receive a sandwich with cheese. I end up having to waste my time and seek a replacement or refund.
This is unacceptable. I reiterate, the store is disgusting on the inside. The store is in disarray. The worst Dunkin Ive ever been to, by far.
Atmosphere: 1
Food: 1
Service: 1
The staff at this dunkin donuts is amazing. They are friendly and go above and beyond!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bagels, Bacon Egg and Cheese
Restaurantji Recommends
I don't know if they're just that short handed but service is really slow but the food and coffee was great
Atmosphere: 3
Food: 4
Service: 2
I worked here 30 years ago right before they rehabbed the building and I decided to come back to see that. Pretty much absolutely. Nothing has changed about that place like nothing at all. That being said, I give it the reading that I give it based on this in that area with the options that you have available to you. If you want Dunkin donuts you should go to this one. This one is as close to any other one as it's exactly supposed to be. Everything is Middle of the road just like the McDonald's next door. Not great but exactly the way it is supposed to be per franchise expectation.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer, Donuts, Iced Macchiato
Went to McDonalds to get food, and a Dunkin Employee by the name of Christian DiGennaro was by the drive thru for dunkin and could hear him screaming all the way from McDonalds and then came over and started harassing me and my friend in the car over some nonsense. However very unprofessional, would not recommend coming here, the staff talk about nothing but drama as to what I heard come from his mouth. Again... Very Unprofessional...
Atmosphere: 1
Food: 3
Service: 1
Dunkin needs to raise its wages and give good benefits to workers. Never enough staff at this location and it constantly causes delays. Waited 30 mins in the drive thru, just to place the order at the window.
Nice staff Fast and friendly tight drive thru but there is extra parking behind the building
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
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