Dunkin'

13 Main St, North Reading
(978) 664-3617

Recent Reviews

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Avery Clark

Quick stop, good coffee, and friendly staff. Dunkin’ always gets it right.

Jessica Malm

Not one to normally leave a review but the staff here is just so rude and unpleasant at least the ones that I have encountered came here Thursday November 20th at 2:15 and there were 3 young girls and the two I dealt with were very unpleasant not only did I not get what I asked for and the coffee was legit only 3 quarters of the way full and went to ask if I could have and extra shot of Carmel (not even a new coffee) and was legit ignored for at least 5 minutes untill I said something, it’s just annoying when your treated like your bothering them to actually do there job!!

Atmosphere: 3

Food: 2

Service: 1

Chris Davidson

Quality is never consistent

Atmosphere: 3

Food: 3

Service: 3

Daniel Dias

They refuse to put butter on a croissant? No other guests, no line in the drive thru. Upsetting

Atmosphere: 4

Food: 4

Service: 2

Guy Galloway

Best dunks food and drinks around I drive 20 minutes when I have 2 around the corner

Atmosphere: 5

Food: 5

Service: 5

Anand Patel

Talk about bad customer service. Hear this guys I gave the lady 1.50 tip on a medium hot coffee on drive thru. I asked kindly to throw away one dunkin empty cup in trash for me. LADY SAYS I CANT ITS A HEALTH HAZARD. 😮 WOW that too it was 1 dunkin cup. I said I ll take my change and left aggressively. If it’s their business policy there should be sign at drive through window and I would ve completely respected that. Never been this humiliated for no reason. I’ve been in business 22 years myself and can’t imagine doing this to my customer. UNBELIEVABLE

Service: 1

Drew Ford

Had no donuts

Atmosphere: 1

Food: 1

Service: 5

Elizabeth Rojas

Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Michael-Caleh Callahan

The absolute worst one ever —!they could care less about you. Don't come here. Most non genuine people I've ever met

Atmosphere: 1

Food: 1

Service: 1

José Meneghelli

Demora no atendimento. estava só eu na loja e esperei por mais de 5 minutos pra ser atendido

delay in service. I was the only one in the store and I waited for more than 5 minutes to be served

Atmosphere: 5

Food: 5

Service: 4

Iris Wilbur-Kamien

I’ve tried their coffee multiple times. It never tastes right. I gave up on them.

Erika Burns

Something is horribly wrong with this Dunks coffee. I’ve never had a problem at any other dunks, and I probably go to 20-30 through Mass in any given year, but for whatever reason this one always without fail gives me a skunked coffee. Not sure if their machines are broken or just dirty but I took a break from stopping there for a year, thinking maybe they had an internal issue that would be fixed, and just went back and it’s exactly the same

Mark

I ordered a bagel with cream cheese and a coffee and as usual they got my entire order wrong. My coffee was not what I ordered despite the correct sticker on the cup and my toasted bagel with cream cheese on it was not even warm with cream cheese on the side. I guess I'll have to start going somewhere else.

Clash Gaming

I can never go to here to charge my phone cuz there is guy that sits there all day everyday charging his phone and he is rude when u ask him if u can plug my phone jn

Atmosphere: 1

Food: 3

Service: 1

susan swallow

My favorite stop before work!
Very friendly service and spot on with my order every day!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich

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