Worst Dunkin' I have ever been to. Recently starting working in North Reading and I have been to this DD about 8 times. 6 of those times, my order has been wrong or messed up in some way. Terrible. Unfortunately, I have not found another one close enough yet. The only thing they haven't gotten wrong are my hashbrowns.
Atmosphere: 4
Food: 2
Service: 1
Damon Long
Seems like they can hardly ever get the order correct when you use the app.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Hash Browns
Jonathan Hagan
Allergic to egg and put on the app no egg got egg on my sandwich then went to have them remake it and they gave me the most rubbery uncooked pieces of bacon on the new one just gonna start going to a new dunks this is the third time I’ve had to have them remake it and everytime I feel like I get the most half assed sandwhich in retaliation of an allergy the staff is always nice and friendly through the drive through the person making the food seems like they could care less
Food: 1
Service: 1
Recommended dishes: Bacon Egg and Cheese
General Hilt
Fast good food.
Atmosphere: 3
Food: 4
Service: 4
Michael Joseph
Stopped by early morning for a Hot Coffee and some Donuts ?. The First thingis too View the Selection Donut's and ? ! What a Joke ? Pathetic. Turned around Departed, Never, Never again Waste of my"Time, Park, Walk-in and Out again" !It's ? Worth any ⭐ .Food or Service ?
Atmosphere: 1
Poliana R.
The staff is always friendly, and my coffee is always right.
Atmosphere: 5
Food: 5
Service: 5
Ed Seng
I drive out of my way to go here, the only well run DD in the broader
Atmosphere: 5
Food: 4
Service: 5
Cesar Vadi
Workers are always wonderful! The only issue I have is that they must not refill the hot chocolate machine much because I have consistently gotten watery hot chocolate from here. Other than that everything else is great!
Atmosphere: 5
Food: 3
Service: 5
Daniel Blythe
I only came to Dunkin for the HOT caramel macchiato. Now that is not worth the trip. After 3 recent trips at 3 different locations the HOT caramel macchiato was burnt in flavor, tempid and flavorless. For the $5 I'd rather put that towards gas money and keep on driving.
Atmosphere: 1
Food: 2
Service: 1
Daniel Max
I only came to Dunkin for the HOT caramel macchiato. Now that is not worth the trip. After 3 recent trips at 3 different locations the HOT caramel macchiato was burnt in flavor, tempid and flavorless. For the $5 I'd rather put that towards gas money and keep on driving.
This Dunkin’ location is a tier above all others in the area. Friendly, organized, efficient, accurate, clean… and this is all coming from someone who visited during a huge rush, including during a Box o’ Joe order (which depletes their hot coffee and makes things harder for a few minutes!). I came here because there’s no power in Andover and I wanted Dunkin’. It’s a few minutes away from my place but now I have a new go-to Dunkin’. Also, excellent parking and nicely-laid-out drive-thru.
Worst Dunkin' I have ever been to. Recently starting working in North Reading and I have been to this DD about 8 times. 6 of those times, my order has been wrong or messed up in some way. Terrible. Unfortunately, I have not found another one close enough yet. The only thing they haven't gotten wrong are my hashbrowns.
Atmosphere: 4
Food: 2
Service: 1
Seems like they can hardly ever get the order correct when you use the app.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Hash Browns
Allergic to egg and put on the app no egg got egg on my sandwich then went to have them remake it and they gave me the most rubbery uncooked pieces of bacon on the new one just gonna start going to a new dunks this is the third time I’ve had to have them remake it and everytime I feel like I get the most half assed sandwhich in retaliation of an allergy the staff is always nice and friendly through the drive through the person making the food seems like they could care less
Food: 1
Service: 1
Recommended dishes: Bacon Egg and Cheese
Fast good food.
Atmosphere: 3
Food: 4
Service: 4
Stopped by early morning for a Hot Coffee and some Donuts ?. The First thingis too View the Selection Donut's and ? ! What a Joke ? Pathetic. Turned around Departed, Never, Never again Waste of my"Time, Park, Walk-in and Out again" !It's ? Worth any ⭐ .Food or Service ?
Atmosphere: 1
The staff is always friendly, and my coffee is always right.
Atmosphere: 5
Food: 5
Service: 5
I drive out of my way to go here, the only well run DD in the broader
Atmosphere: 5
Food: 4
Service: 5
Workers are always wonderful! The only issue I have is that they must not refill the hot chocolate machine much because I have consistently gotten watery hot chocolate from here. Other than that everything else is great!
Atmosphere: 5
Food: 3
Service: 5
I only came to Dunkin for the HOT caramel macchiato. Now that is not worth the trip. After 3 recent trips at 3 different locations the HOT caramel macchiato was burnt in flavor, tempid and flavorless. For the $5 I'd rather put that towards gas money and keep on driving.
Atmosphere: 1
Food: 2
Service: 1
I only came to Dunkin for the HOT caramel macchiato. Now that is not worth the trip. After 3 recent trips at 3 different locations the HOT caramel macchiato was burnt in flavor, tempid and flavorless. For the $5 I'd rather put that towards gas money and keep on driving.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Note to management is to hire a bit more professional help. While order can take longer to prepare a simple apology would make it a 5 start place.
Atmosphere: 4
Food: 4
Service: 4
One of the cleanest and friendliest DD's around. The employees are always cheerful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll, Donuts, Toasted Almond Cold Brew,
Always good at drive thru. Very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Bacon Egg and Cheese, Donuts, Iced Latte, Chicken Bacon
This Dunkin’ location is a tier above all others in the area. Friendly, organized, efficient, accurate, clean… and this is all coming from someone who visited during a huge rush, including during a Box o’ Joe order (which depletes their hot coffee and makes things harder for a few minutes!). I came here because there’s no power in Andover and I wanted Dunkin’. It’s a few minutes away from my place but now I have a new go-to Dunkin’. Also, excellent parking and nicely-laid-out drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Nice people
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