Dunkin'
132 King St, Northampton
(413) 587-0161
Recent Reviews
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I am visiting my daughter’s college here from NY and this was second time visiting Dunkin’ Donuts here, first visit was awesome that’s why I came back and this time it’s totally different vibes, for some reason this young girl and little older guy made feel ….. not welcomed, I smiled and said “ good morning “ and the girl responded with no word and staring at me, anyway I felt something wasn’t right, lol but I wanted to cold brew ice coffee which I love to drink!!!!
PS: stayed in for little less than hour due to my daughter had a scheduled and I ordered something for my daughter on line before I leave. I was at the pick up section and his girl knew that the order was mine , didn’t say a word and left my order in front of her, totally ignored me…I felt she was discriminating my ethnicity ( well she didn’t treat the other ppl like this) very rude…, I hope she learned someday…….
Atmosphere: 2
Food: 5
Service: 1
This is by far my absolute favorite Dunks. And I have a Dubks problem
Atmosphere: 5
Food: 5
Service: 5
Horrible last place on earth management suckable, just bad people bad for business, I would not take my family there .
Atmosphere: 1
Food: 1
Service: 1
Very good
It should surprise you as it did me to find out that there is actually a dunkin donuts with more than 4 stars.
They had just one barista, Amina, around the time I went. It was a Saturday evening. Amina was very welcoming and went above and beyond in terms of customer service. I definitely think she deserves a raise and a promotion, as she was legit holding down the fort all by herself, and multitasking the entire time.
Atmosphere: 5
Service: 5
Fast, polite, efficient service. Bright, spotless store. One of the best Dunkin's.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dunkin' Refreshers
Quick in and out, very organized place.
Atmosphere: 5
Food: 5
Service: 5
The customer service here in unmatched. I always call ahead the day before to order boxed of Joe and assorted donuts. They never fail to have it ready by the time I request. Melinda is typically there and is always so friendly and helpful. The team really goes above and beyond. Will always choose this Dunkin over others!
Atmosphere: 5
Food: 5
Service: 5
Cashier was super nice along with other employees. Really stinks customers can't show their appreciation with tops though....
Atmosphere: 5
Food: 4
Service: 5
Paul and Melinda were extremely helpful and friendly. Thank you for all the help!
Service: 5
Restaurantji Recommends
Friendly courteous staff.Donuts not made on site.
Atmosphere: 5
Food: 5
Service: 5
Do not get 7 Boston cream donuts and 4 hash browns and a bagel with cream cheese after drinking 5 miller high life’s you WILL throw up!
Atmosphere: 5
Food: 5
Service: 5
My second time here, I love it the workers over here are very friendly, good job, that's why I give 5 star in everything, thank you guys, todays date 3/31/24
Atmosphere: 5
Food: 5
Service: 5
My favorite Dunkin spot. The staff is always super friendly, accurate and fast. There is no drive-through however.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese
Love this place,is one of my favorite
Atmosphere: 5
Food: 5
Service: 5
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