I was reading and I found a standard practice of restaurants is to put a mandatory tip (this time it was 20%) when the restaurant serves a large party. The reasoning is that serving a large party puts extra stress on the wait staff. I really do not know if this is true, it doesn't seem obvious to me. But a gratuity is a gratuity, Merriam Webster defines it as ": something given voluntarily or beyond obligation usually for some service". The key word there is that it is voluntary, based on the service.The restaurant should be very glad it got a party of ten honest paying customers, the restaurant did not even give us a chance to decide on what gratuity is deserved (we could not change the gratuity), we are certainly at liberty to make our own decision, and considering the fact that restaurant got ten customers quickly at one time at one table, they can share some of the money with their employees. I will get off my soapbox now.
Atmosphere: 5
Food: 5
Service: 5
Luzed G.
Western Mass Staple. The only place to go for Indian food. Service is excellent. Cocktails are fun. This is a local fave.
Dasher Rattray
We LOVE Indian food - but the food here was strange & didn't come together into cohesive flavors. I can best describe it as odd. Our naan had a plastic-y taste to it. The vindaloo was different with each bite. Floral notes. Chemical notes. Certainly interesting but not in an enjoyable way. Disappointing, considering the prices were on the higher side.
Atmosphere: 5
Food: 1
Service: 4
Talyn Rahman-Figueroa
What great food! And the staff were amazingly hospitable. They were very accommodating with dietary needs and attentive to our table. We didn’t smell like a curry house when we came home, I don’t know how that was possible. Very aromatic food.
Atmosphere: 5
Food: 5
Service: 5
T K
The restaurant is very nice and the servers very friendly.The menu describes a lot of wonderful things and gluten free options.The food was the worst meal we've ever had in an Indian Restaurant. It was too rich and very salty.The meat in the dishes tasted good, but the gravies were too salty. No flavor.... just salt.
Atmosphere: 5
Food: 1
Service: 5
Paul diBuono
We went for a birthday celebration. This family run place is very friendly.... and crowded. The food was excellent as was the service. The owners make it a point to stop by evey table and ask how the meal was.
Best restaurant in town! I live two hours away but every time I'm back in Northampton this is a must visit! Their rice alone is worth the trip so just imagine how good the dishes are. They are always kind and the space is cozy and vibrant!
Seamus Cusack
Great food, amazing staff and very conscientious about dairy and gluten intolerance.Dietary restrictions: Lots of dairy free options and you can make almost any dish dairy free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Scallops in Spicy Coconut Milk Sauce, Naan, Vegetable Samosa
Kit Johnson
I am blown away at how good our experience at India House was. We decided last minute to get dinner while we were out and after a quick search we saw that India House had a lot of Gluten Free options on their menu. We drove over and found parking on the street in front of the restaurant, we were seated right away and then it took me a while to pick something on the menu because there were so many options that sounded delicious.I really loved the popcorn chicken appetizer that had a crispy chickpea batter. We got a vegetable korma and I opted for Mild spice to try it out, but we could have definitely ordered it spicier. It was too mild for our tastes but the flavor was good. I also really enjoyed the basmati rice.I will definitely be going back to India House and will order a medium spice level next time. I could probably do hot level but I’ll try medium just in case.Dietary restrictions: Most of the menu is gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttermilk Popcorn Chicken
K
The most rude person I have ever spoken to on the phone. She was incredibly demeaning and hung up on me twice and acted like my $600 order was nothing. I will NEVER give this restaurant the business for my company ever again and the American they have answering the phones should be fired immediately. I will post another review after going through the food order. Thank goodness I will not be eating any of it because after she hung up on me for the 2nd time I had the innate feeling she was going to either spit or defecate in the ordered food in some way. Thank goodness I ordered the food for scientists at a nearby university who are going to test the food and pursue charges if it is tainted in any way. This happens a lot in this area and we are finally taking a stand against this behavior.
i've been here a few times in the past few months and the food is absolutely amazing, and the service has been great both times. the inside is also so cozy and beautiful. they also offer differing spice levels which i appreciate. i would definitely recommend!!
Joey B.
I love this place it feels like you've been invited to a home of the friendliest Indian family in town and they love to feed you. I leave there well fed and happy that they have welcomed me. Oh yeah. I love their biryanis.
Laura L.
My husband and I visited the India House Restaurant in Northampton, Ma, for the first time last weekend. I had picked this restaurant for it's good reviews, and a warm atmosphere. I loved the ambiance, and the food was exceptional. My husband has always loved Indian food, and he was extremely pleased. The service was also very warm and friendly. So I would highly recommend this restaurant, and I wish we lived closer! But even more than the great food, ambiance, and service, I have to say that I was so impressed by the staff of this restaurant because after leaving, I realized I had lost an earring that was quite valuable, possible in the restaurant. My husband went back in to search for the earring without success. We drove home, about a 2 hour trip, and a few minutes after arriving, we received a phone call from the restaurant saying they had found my earring, and would send it to me! It arrived a few days later. To me, that act of caring showed a lot of integrity.
Garrett Wetnicka
First time in this establishment and I was very satisfied. We visited here for dinner , I'll say I was overly pleased with food , our server and the whole place in general. Our server was excellent and took care of everything we needed. Food was on table in very reasonable time . Drinks were 10/10. We will be back at this restaurant asap. The family here was amazing and shows what running a family business is all about. They care and it shows. Coming from culinary I can be a stickler about stuff . I have nothing bad to say about anything here. Visited 10/13/23 !
Atmosphere: 5
Food: 5
Service: 5
Meredith
Not only is the owner rude and makes sure to make you feel stupid if you ask for something that normal Indian restaurants serve but the portions are abysmally small!! The samosa are like crab Rangoon at a Chinese restaurant and the lamb was so gamey tasting we couldn’t even eat our food!! $40 on three items of small portions and disgusting flavor… needless to say I’ll be going to Glory of India in Easthampton for my food. They’re extremely pleasant and the food is amazing and you always leave there with a smile!!
I was reading and I found a standard practice of restaurants is to put a mandatory tip (this time it was 20%) when the restaurant serves a large party. The reasoning is that serving a large party puts extra stress on the wait staff. I really do not know if this is true, it doesn't seem obvious to me. But a gratuity is a gratuity, Merriam Webster defines it as ": something given voluntarily or beyond obligation usually for some service". The key word there is that it is voluntary, based on the service.The restaurant should be very glad it got a party of ten honest paying customers, the restaurant did not even give us a chance to decide on what gratuity is deserved (we could not change the gratuity), we are certainly at liberty to make our own decision, and considering the fact that restaurant got ten customers quickly at one time at one table, they can share some of the money with their employees. I will get off my soapbox now.
Atmosphere: 5
Food: 5
Service: 5
Western Mass Staple. The only place to go for Indian food. Service is excellent. Cocktails are fun. This is a local fave.
We LOVE Indian food - but the food here was strange & didn't come together into cohesive flavors. I can best describe it as odd. Our naan had a plastic-y taste to it. The vindaloo was different with each bite. Floral notes. Chemical notes. Certainly interesting but not in an enjoyable way. Disappointing, considering the prices were on the higher side.
Atmosphere: 5
Food: 1
Service: 4
What great food! And the staff were amazingly hospitable. They were very accommodating with dietary needs and attentive to our table. We didn’t smell like a curry house when we came home, I don’t know how that was possible. Very aromatic food.
Atmosphere: 5
Food: 5
Service: 5
The restaurant is very nice and the servers very friendly.The menu describes a lot of wonderful things and gluten free options.The food was the worst meal we've ever had in an Indian Restaurant. It was too rich and very salty.The meat in the dishes tasted good, but the gravies were too salty. No flavor.... just salt.
Atmosphere: 5
Food: 1
Service: 5
We went for a birthday celebration. This family run place is very friendly.... and crowded. The food was excellent as was the service. The owners make it a point to stop by evey table and ask how the meal was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tikka Masala, Saag Paneer, Vegetable Samosa
Best restaurant in town! I live two hours away but every time I'm back in Northampton this is a must visit! Their rice alone is worth the trip so just imagine how good the dishes are. They are always kind and the space is cozy and vibrant!
Great food, amazing staff and very conscientious about dairy and gluten intolerance.Dietary restrictions: Lots of dairy free options and you can make almost any dish dairy free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Scallops in Spicy Coconut Milk Sauce, Naan, Vegetable Samosa
I am blown away at how good our experience at India House was. We decided last minute to get dinner while we were out and after a quick search we saw that India House had a lot of Gluten Free options on their menu. We drove over and found parking on the street in front of the restaurant, we were seated right away and then it took me a while to pick something on the menu because there were so many options that sounded delicious.I really loved the popcorn chicken appetizer that had a crispy chickpea batter. We got a vegetable korma and I opted for Mild spice to try it out, but we could have definitely ordered it spicier. It was too mild for our tastes but the flavor was good. I also really enjoyed the basmati rice.I will definitely be going back to India House and will order a medium spice level next time. I could probably do hot level but I’ll try medium just in case.Dietary restrictions: Most of the menu is gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttermilk Popcorn Chicken
The most rude person I have ever spoken to on the phone. She was incredibly demeaning and hung up on me twice and acted like my $600 order was nothing. I will NEVER give this restaurant the business for my company ever again and the American they have answering the phones should be fired immediately. I will post another review after going through the food order. Thank goodness I will not be eating any of it because after she hung up on me for the 2nd time I had the innate feeling she was going to either spit or defecate in the ordered food in some way. Thank goodness I ordered the food for scientists at a nearby university who are going to test the food and pursue charges if it is tainted in any way. This happens a lot in this area and we are finally taking a stand against this behavior.
Restaurantji Recommends
i've been here a few times in the past few months and the food is absolutely amazing, and the service has been great both times. the inside is also so cozy and beautiful. they also offer differing spice levels which i appreciate. i would definitely recommend!!
I love this place it feels like you've been invited to a home of the friendliest Indian family in town and they love to feed you. I leave there well fed and happy that they have welcomed me. Oh yeah. I love their biryanis.
My husband and I visited the India House Restaurant in Northampton, Ma, for the first time last weekend. I had picked this restaurant for it's good reviews, and a warm atmosphere. I loved the ambiance, and the food was exceptional. My husband has always loved Indian food, and he was extremely pleased. The service was also very warm and friendly. So I would highly recommend this restaurant, and I wish we lived closer! But even more than the great food, ambiance, and service, I have to say that I was so impressed by the staff of this restaurant because after leaving, I realized I had lost an earring that was quite valuable, possible in the restaurant. My husband went back in to search for the earring without success. We drove home, about a 2 hour trip, and a few minutes after arriving, we received a phone call from the restaurant saying they had found my earring, and would send it to me! It arrived a few days later. To me, that act of caring showed a lot of integrity.
First time in this establishment and I was very satisfied. We visited here for dinner , I'll say I was overly pleased with food , our server and the whole place in general. Our server was excellent and took care of everything we needed. Food was on table in very reasonable time . Drinks were 10/10. We will be back at this restaurant asap. The family here was amazing and shows what running a family business is all about. They care and it shows. Coming from culinary I can be a stickler about stuff . I have nothing bad to say about anything here. Visited 10/13/23 !
Atmosphere: 5
Food: 5
Service: 5
Not only is the owner rude and makes sure to make you feel stupid if you ask for something that normal Indian restaurants serve but the portions are abysmally small!! The samosa are like crab Rangoon at a Chinese restaurant and the lamb was so gamey tasting we couldn’t even eat our food!! $40 on three items of small portions and disgusting flavor… needless to say I’ll be going to Glory of India in Easthampton for my food. They’re extremely pleasant and the food is amazing and you always leave there with a smile!!
Atmosphere: 1
Food: 1
Service: 1