The people that work here are rude and mute, there is no point in saying please and thank you when you are met with someone being nonverbal.
The coffee always tastes too bitter and burnt. It’s pretty gross.
Atmosphere: 1
Food: 1
Service: 1
Helen M. T.
Dietary restrictions: They have gluten free options.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chia Pudding, Muffins
Henry Stanley
I would definitely give this place more chances if the prices weren’t so expensive. Every time I order a tea here they either forget to ice it or it doesn’t taste like it’s been steeped long enough. The staff aren’t rude but there isn’t a sense of wanting to accommodate their customers.
Atmosphere: 4
Food: 3
Service: 2
Emma Pelletier
10 OUT OF 10! Best cafe food I ever had!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Helen Woods
I’ve lived in Northampton for ~5 years but never tried this place. Had a gift card so tried it today- I just had the best egg sandwich I have ever had! It was delicious and well priced. And our server was kind and friendly. I will be back!!
Atmosphere: 5
Food: 5
Service: 5
Christine
Great cup of coffee and super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Rowan de la Barre
Got sick after drinking some chocolate milk, Don't think it was properly refrigerated.
Atmosphere: 5
Food: 2
Service: 5
Chiara A
got the iced matcha & hot butterfly pea (is that what it's called? lol I can't remember) tea hot...super cute!! and think drinks were great. will have to come back for food
Atmosphere: 5
Service: 4
Susie Carey
The worst customer service I have seen in a while. We ordered 4 sandwiches for lunch before it got busy. After we ordered it picked up and instead of making the sandwiches, the two people there starting making all of the coffee orders that came in after our order. After over 20 minutes we asked (they still hadn’t started our order) and said it’d be a few more minutes. Got the order after 30 minutes and didn’t get my 6 year old nephew’s grilled cheese. We asked about it and they said it wasn’t on their ticket. (Certainly was since we didn’t pay over $30 for one sandwich.) Instead of apologizing and making it, they begrudgingly said it’d be ready in a few minutes. After we finished our food, and another 10 minutes we got the grilled cheese. The food was fine but not worth the hassle.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Roast Beef
Nick
The cafe vanilla was one of the best cups of coffee I've ever had during my travels! Atmosphere is a little chaotic depending o the time of day. Great place though!
The cafe vanilla was one of the best cups of coffee I've ever had during my travels! Atmosphere is a little chaotic depending o the time of day. Great place though!
Atmosphere: 4
Food: 5
Service: 4
Mei
This place is very cute. I like to grab coffee from here when I’m at Thornes. The sizes are a bit small though, but priced well.
Atmosphere: 5
Food: 5
Service: 5
Maryann Starace
Over crowded food was ok decafe was horrid and they called it a bagel but it was seriously tasteless tough to chew . Bathroom were horrible never again .
Atmosphere: 1
Food: 1
Service: 5
Deena H
Got a delcious and beautiful mocha. Staff is sweet and personable and seem to enjoy helping people.
Atmosphere: 5
Food: 5
Service: 5
Elena Grossman
Cute little mall full of friendly people but the coffee staff were curt, and the Americano was way too hot and tasted awful.
The people that work here are rude and mute, there is no point in saying please and thank you when you are met with someone being nonverbal.
The coffee always tastes too bitter and burnt. It’s pretty gross.
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: They have gluten free options.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chia Pudding, Muffins
I would definitely give this place more chances if the prices weren’t so expensive. Every time I order a tea here they either forget to ice it or it doesn’t taste like it’s been steeped long enough. The staff aren’t rude but there isn’t a sense of wanting to accommodate their customers.
Atmosphere: 4
Food: 3
Service: 2
10 OUT OF 10! Best cafe food I ever had!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
I’ve lived in Northampton for ~5 years but never tried this place. Had a gift card so tried it today- I just had the best egg sandwich I have ever had! It was delicious and well priced. And our server was kind and friendly. I will be back!!
Atmosphere: 5
Food: 5
Service: 5
Great cup of coffee and super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Got sick after drinking some chocolate milk, Don't think it was properly refrigerated.
Atmosphere: 5
Food: 2
Service: 5
got the iced matcha & hot butterfly pea (is that what it's called? lol I can't remember) tea hot...super cute!! and think drinks were great. will have to come back for food
Atmosphere: 5
Service: 4
The worst customer service I have seen in a while. We ordered 4 sandwiches for lunch before it got busy. After we ordered it picked up and instead of making the sandwiches, the two people there starting making all of the coffee orders that came in after our order. After over 20 minutes we asked (they still hadn’t started our order) and said it’d be a few more minutes. Got the order after 30 minutes and didn’t get my 6 year old nephew’s grilled cheese. We asked about it and they said it wasn’t on their ticket. (Certainly was since we didn’t pay over $30 for one sandwich.) Instead of apologizing and making it, they begrudgingly said it’d be ready in a few minutes. After we finished our food, and another 10 minutes we got the grilled cheese. The food was fine but not worth the hassle.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Roast Beef
The cafe vanilla was one of the best cups of coffee I've ever had during my travels! Atmosphere is a little chaotic depending o the time of day. Great place though!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The cafe vanilla was one of the best cups of coffee I've ever had during my travels! Atmosphere is a little chaotic depending o the time of day. Great place though!
Atmosphere: 4
Food: 5
Service: 4
This place is very cute. I like to grab coffee from here when I’m at Thornes. The sizes are a bit small though, but priced well.
Atmosphere: 5
Food: 5
Service: 5
Over crowded food was ok decafe was horrid and they called it a bagel but it was seriously tasteless tough to chew . Bathroom were horrible never again .
Atmosphere: 1
Food: 1
Service: 5
Got a delcious and beautiful mocha. Staff is sweet and personable and seem to enjoy helping people.
Atmosphere: 5
Food: 5
Service: 5
Cute little mall full of friendly people but the coffee staff were curt, and the Americano was way too hot and tasted awful.
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