Dunkin'
70 W Main St, Northborough
(508) 393-9441
Recent Reviews
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One of the better Dunkin locations in the area. The staff is great and the coffee and food is fresh and consistent. If I choose to get Dunkin, I will drive here because I know they do a good job. Robinson is awesome. When I have the chance to be greeted by him at the drive thru window, he always makes my day!
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin ever! Now I work as a Project Manager in construction and have been here as my office😅, but I used to work as uber driver and seen Dunkin’s all around Mass and this unit stands out cause they are quick and great environment with ppl with empathy. Really recommend, I come here like 3-5 times in a week!
Atmosphere: 5
Food: 5
Service: 5
The lady puted extra munchkins in my order.
Atmosphere: 4
Food: 5
Service: 5
I've been to this location twice and each time they didn't have the donuts I wanted...boston cream, which they advertise on their menu board. If you don't have it, don't advertise it, and stop wasting my time!
Atmosphere: 1
Food: 1
Service: 1
I hope it was a simple and unique issue...however DD has always been about speed/convenience/ accuracy. You depend on them to destroy the AM brain fog! Unfortunately, the simplicity of the $6 meal deal befuddled this location/service. Both coffees were incorrect to the order and undrinkable. This particular location is on a 1-way highway and there is no easy way to return even if you noticed quickly. The corporate feedback loop via the app is largely crude and cold too. They start with a blind points offer to make you go away, and if you try to leave any real feedback, it feels largely unwelcome as well. The aim feels more like a compounded negative interaction or bidding process to make you 'go away'...what happened to the historic DD customer experience that built the AM empire in the first place?!
Food: 3
Service: 3
The best Dunkin ever! Such friendly staff, fast service and always just a great experience! I go out of my way during my work day to come here!
Atmosphere: 5
Food: 5
Service: 5
I'm a frequent Uber eats orderer from this place, I tend to like my bacon a certain way (very crisp, almost burnt) and this dunkins is the only place I order from because I love that they do that (It's Grey from Uber eats, if anyone on staff is reading, I do for my work alot too lol) but yea, please keep Crisping the bacon on any snacking bacon or sweet black pepper bacon sandwiches when I order it, appreciate you guys!
Atmosphere: 5
Food: 5
Service: 5
Staff was very patient and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
In my opinion, this is the best Dunkin. Great service; I love the hash browns and they're always perfect from here.
Everything else is fine! Somehow this is the only location who don’t fill up hot chocolate/hot drinks. Whether there’s whipped cream or not, the drinks are not filled. Please fix this!
Restaurantji Recommends
I love it
Atmosphere: 5
Food: 5
Service: 5
Very good people who work there
Atmosphere: 5
Food: 5
Service: 5
This is the best DD in the area by far. They are consistently accurate, fast, and good quality. No issues at all with mobile orders, it's always ready and waiting.
Atmosphere: 5
Food: 5
Service: 5
When we ate in we saw they had a great crew that was running smoothly. Also there was a wonderfully friendly, courteous man handing over the drive thru orders.
Atmosphere: 3
Food: 3
Service: 4
1st of all, I would like to say I am not an avid coffee drinker. Keeping that in mind, I was disappointed in the coffee. I had a medium iced coffee, and it was very bitter. I have to say I was surprised by this. It was early enough in the day when I felt the coffee should have that yummy fresh coffee taste. Maybe next time.
Atmosphere: 5
Food: 3
Service: 5
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