IHOP
4102 Shops Way, Northborough
(508) 393-1222
Recent Reviews
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Very clean, the service was excellent and quick. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Great service here. Very friendly staff
Atmosphere: 3
Food: 4
Service: 5
Super cold AC was killing me ...
Atmosphere: 3
Food: 5
Service: 5
We walked in over a half hour before they closed . They refused to serve us. We have 3 kids under 3 years old the 2 oldest walked out screaming and crying… the server had no compassion. Never coming back. This kind of service makes me sick!
Service: 1
If you like loud, cafeteria noise THIS is your place. Food is mediocre. Our server was nice, but pretty inattentive.
Atmosphere: 2
Food: 3
Service: 3
Our breakfast had clearly been made much earlier in the day and was just sitting in a warmer and slapped onto a plate. I’ve had free breakfasts at cheap hotels that were better than this. To pay almost $50 with tip
For 2 people is an abomination.
Atmosphere: 2
Food: 1
Service: 2
Friendly waitress, good atmosphere
Atmosphere: 5
Food: 4
Service: 5
Awesome experience, they manage to give us a great experience, on a full house day.
Well done.
Atmosphere: 5
Food: 5
Service: 5
Great filling food, fantastic service
Food: 4
Service: 5
Recommended dishes: Home Fries
Servers are really polite and provide great costumer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Classic Steakburger, Home Fries, French Toast Combo, Chicken \u0026 Pancakes
Restaurantji Recommends
Bad as always no improvement over the years
Atmosphere: 3
Food: 3
Service: 1
Food was great and service was exceptional!!!
Atmosphere: 5
Food: 5
Service: 5
Out of the five things I ordered the only thing that was warm not even hot was the home fries which were served 5 minutes after my meal everything else was cold the English muffin was not even cooked what a waste of time
CUSTOMER SERVICE SUPERSTAR MOMENT! QUITE SOME Time passed since we had walked in and was seated. I had my toddler with me and my wife. They were both very hungry me included.
We just sat there for a long time with no acknowledgement. too long. And to have a coffee carafe there with no mugs was rough. We got up and left...I wanted to let them know. So I went back in and made sure they knew I had left. The manager and a woman with a nice long braid was with him they were both clearly sincere in their apology and asked us to come back in we did and food came very fast.
The food was amazing! The manager kept checking in to make sure all was well and ended up helping out on the bill for our troubles. We were out within the hour with full bellys. I really love this IHOP and today's visit helped bolstered my view of them. Mistakes happen. It's hard trying to feed a hungry family and keep everyone happy. IHOP manager and staff really pulled through today And made up for a small error thank you!
Atmosphere: 5
Food: 5
Service: 5
The food was prepared well, and the waitress was nice. The lady at the front could not spell Vicky. She told us 15 min. After 25 min, my mother went to go check because 2 parties had gone in front of us that showed up after us; it seemed like she crossed out my name and never called us. We were sitting right next to the check-in desk, so if she called, we would have heard her.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Country Fried Steak & Eggs
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