Jimmy John's

10010 Shops Way, Northborough
(508) 466-2222

Recent Reviews

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Erin Nicholson Smith

Do not support a business who's owner who murders!

Jem Scout

worked here for two months and then quit cause of the awful management. manager refused to give me my paycheck for over a month afterwards lol. he would hide in the back whenever i came in to get it.

lisa petrocca

The Italian Nightclub is the BEST Italian sub I have had in

Atmosphere: 3

Food: 5

Service: 5

Haley Taranko

Forgot to put avocado on my sandwhich and refused to give me a side of it when I asked for it after we spent $100 on sandwhiches. Told me to look again. It’s not there.

Atmosphere: 3

Food: 3

Service: 1

Jarret

Freaky Fast, Order on the app and it's ready within minutes for pickup. Only thing that limits my intake is the delivery radius. I wish you would expend slightly and include the business of Centech/Fortune Blvd in Shrewsbury and that would include the large industrial complex at RT20/Cherry

Atmosphere: 5

Food: 5

Service: 5

Fredrick Lazar (Fred)

This company treats their employees badly. The sandwiches are low quality, yet expensive. The CEO of this company is also a horrible person. I can't recommend enough NOT to eat here

Atmosphere: 1

Food: 1

Service: 1

Jesse G.

The reduction in the amount of meat they put on their sandwiches is insane. Not worth ordering anymore.

Food: 1

Service: 3

Cynthia Nguyen

I love JJ subs however, the customer service at this location is lacking for sure. The guy working the register didn’t seem like he wanted to take my order, maybe because I am a minority. I only think that because his body language changed as he was helping a customer after me. My suggestion is to hire more friendly and welcoming individuals if you want returning customers. Thanks.

Atmosphere: 1

Food: 4

Service: 1

H M

I unfortunately have to update my review that originally was 5.My compliant is specifically about one of employees who is very rude. I’ve never seen such behavior in any restaurant/fast food that they talk sarcastic to customers. Every other person is very nice but her! And this is the 2nd time I have issues with her behavior.Please advise how I can document my complaint.PS: the 2 sandwiches I received have no number/name on them. None were packed properly in a bag, together with napkins, etc.So if I don’t get such services, what the tip is for?

Atmosphere: 1

Food: 1

Service: 1

derek benoit

Shout out to Anna, went out of her way to fix a small error. Went above and beyond to make it right.

Service: 5

William Leazer

Only cold sandwiches, but decent. 8 inch. Footlongs over $15.

Atmosphere: 4

Food: 4

Service: 5

Hog McCussion

Jimmy makes a mean sub that tastes good in the tummy. They like to say something like “do you want that jimmy’s way” and the only answer is “heck ya brother I want that jimmys way “PBR score 1 out 69. They do not sell it here

Randy Creitz

Very clean, great food, fast friendly service. Hilarious bathroom.

Atmosphere: 5

Food: 5

Service: 5

Dan T

This cant be serious. Cubano sandwich

Gary Lefort

Drove all the way up there, said it was open online, got there around 130 in the afternoon and the place was closed.. I suggest calling before going there…

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