Starbucks
1104 Shops Way, Northborough
(508) 393-2837
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
We went today, I wanted a peppermint coffee, but wasn’t sure exactly what I wanted. When I ordered a peppermint cold brew, the employee (I wish I got his name!) guided me through how to make it the tastiest version of what I wanted. When we pulled up to the drive thru window, he waited for me to taste it to make sure it was exactly what I wanted. It was EXACTLY perfect. Kudos to him, this made my day and I hope more people are blessed with his excellent customer service.
Very expensive. Would rather go to DD
Atmosphere: 3
Food: 3
Service: 3
Rude staff. Came here to get my birthday drink. App won't load and he said he had no time to wait. Showed him DL but he said it won't work that way. The white old guy didn't even care to wish and said no to giving free drink. Shame!
Long wait, crowded, and over priced.
Atmosphere: 2
Food: 2
Service: 2
I absolutely love this Starbucks at Northborough Shops Way! I always have a great experience here—the drinks are consistently delicious, and the team is amazing. Everyone who works here is so polite, friendly, and kind. It’s always such a welcoming atmosphere, and they truly make the visit enjoyable every time. Definitely my favorite Starbucks location!
Atmosphere: 5
Food: 5
Service: 5
Love this SB! Jess took my order, I have to mention she has such a BRIGHT and WARM tone of voice, as she took my order. Wow, she could train others to try the same. Thank you for always giving outstanding service. 😊✨
Atmosphere: 5
Food: 5
Service: 5
The person working on 09/14/25
Made my matcha. Easiest job on earth all you need ti do is mix the powder with milk. And couldn’t do that with tons for chunky powder residue.
Food: 2
Service: 2
great service
Atmosphere: 5
Food: 5
Service: 5
Perfect
Quick order and place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very consistent Flat Whites, no matter where or when I go.
Food: 5
Service: 5
I love ordering the Salted Caramel Cream Cold Brew and get it almost every day this shop or Westborough. However, the quality in this shop has been inconsistent. Sometimes it’s made perfectly and tastes amazing, but other times it’s really watered down and lacks flavor. I’m not sure if there’s a quality control issue and I may need to switch Starbucks location if it keeps happening.
Atmosphere: 3
Food: 2
Service: 4
My favourite coffee there
Best coffee great people
Atmosphere: 5
Food: 5
Service: 5
Not a busy store, very few cars outside, still it took me 10 minutes to order a drink when I was the only one in drive through line. Service was pretty poor as well.
Atmosphere: 1
Food: 3
Service: 1
Loading...