I want to start off by saying most of the employees are phenomenal with the exception of one.. I come in I order my coffee I watch all these employees work hard but one.. how is it that every time I come in I see the whole staff busting their ass except for I believe her name is Suzan? Or suzanne? She’s blond and typically works mornings.. Every time I’ve come in to order something she’s in the corner by where the food comes out on her cellphone.. and really disrespectful to not only customers but the employees she works with.. I’ve seen this on more then one occasion and it’s very very saddening..
Atmosphere: 1
Service: 1
Jessica Kell
Absolutely horrible. I ordered a caramel macchiato with whole milk and extra caramel, I got it with no caramel. Went in the first time, got one pump of caramel when I had originally asked for extra. I go in for a second time and the cashier told me I had to pay for more caramel, as she stated she added one pump for extra.. I originally got charged for extra, and didn’t receive it. It wasn’t on the sticker as well. Very disappointed and tried calling multiple times with no answer. It’s Saturday morning and all I wanted was my drink made correctly
Atmosphere: 1
Food: 1
Service: 1
Kyle Nocera
The staff that was there before June had made me some of the best coffees. Every coffee was made perfectly but now with the new staff i have gotten two terrible coffees in a row. Will be not be returning.
ryan zaza
you've got a 50/50 shot of getting what you ordered. day after day I get someone else's coffee, or a coffee just made wrong or missing ingredients requested. also, the speaker in the drive thru is a whisper more often than not, and I am guessing its both ways since I often get asked what I just ordered seconds later at the window.
Food: 1
Service: 1
Christina Gogan
Worst Dunkin in Mass, always managed to make my coffee wrong even when ordering with the app
Atmosphere: 3
Food: 2
Service: 4
Jeffry DeJong
Just okay
Amelia Bowler
The food and drinks were Dunkin’ typical, but it may have been the slowest Dunkin’ drive thru line I’ve ever been in. It wasn’t too long, but took ages. I’ve had this issue at this Dunkin’ before, so this was not one time thing.
Janice Benoit
DD is my favorite. I love regular and ice coffees! The lady that took our order was great!
Every time I order a coldbrew it tastes and looks like watered down iced coffee. The workers hardly smile and it’s been a while since I’ve had a good experience here. Drive a little further to the YATCO DUNKIN and you’ll have much better coffee and service!
lisaa mariee
Every single time I use the mobile order app they always forget something or gives us the wrong order. This is definitely one of the worst dunks in town, and it doesn't help that most of the kids that work there give you an attitude for asking them to correct their mistakes.
Dan Martineau
Iced lava cake is delicious
Lyndsay Perez
The workers are extremely rude they do not know how to do their jobs correctly they have no customer service skills they burn the food and when you ask them to remake it they give you attitude and look at you as if it's the end of the world because they made a mistake and need to fix it
Patel Smit
I went for breakfast today, I buy four croissant, egg, and cheese and I asked for extra toast but they give me all cold. Asked for extra toasted so she put all croissant together in toaster for 10 seconds only and she give me back with all cold, I will be not go back again.
Suzanne is the best! ❤️
Atmosphere: 5
Food: 5
Service: 5
I want to start off by saying most of the employees are phenomenal with the exception of one.. I come in I order my coffee I watch all these employees work hard but one.. how is it that every time I come in I see the whole staff busting their ass except for I believe her name is Suzan? Or suzanne? She’s blond and typically works mornings.. Every time I’ve come in to order something she’s in the corner by where the food comes out on her cellphone.. and really disrespectful to not only customers but the employees she works with.. I’ve seen this on more then one occasion and it’s very very saddening..
Atmosphere: 1
Service: 1
Absolutely horrible. I ordered a caramel macchiato with whole milk and extra caramel, I got it with no caramel. Went in the first time, got one pump of caramel when I had originally asked for extra. I go in for a second time and the cashier told me I had to pay for more caramel, as she stated she added one pump for extra.. I originally got charged for extra, and didn’t receive it. It wasn’t on the sticker as well. Very disappointed and tried calling multiple times with no answer. It’s Saturday morning and all I wanted was my drink made correctly
Atmosphere: 1
Food: 1
Service: 1
The staff that was there before June had made me some of the best coffees. Every coffee was made perfectly but now with the new staff i have gotten two terrible coffees in a row. Will be not be returning.
you've got a 50/50 shot of getting what you ordered. day after day I get someone else's coffee, or a coffee just made wrong or missing ingredients requested. also, the speaker in the drive thru is a whisper more often than not, and I am guessing its both ways since I often get asked what I just ordered seconds later at the window.
Food: 1
Service: 1
Worst Dunkin in Mass, always managed to make my coffee wrong even when ordering with the app
Atmosphere: 3
Food: 2
Service: 4
Just okay
The food and drinks were Dunkin’ typical, but it may have been the slowest Dunkin’ drive thru line I’ve ever been in. It wasn’t too long, but took ages. I’ve had this issue at this Dunkin’ before, so this was not one time thing.
DD is my favorite. I love regular and ice coffees!
The lady that took our order was great!
Wish the humans were a little more friendly!
Restaurantji Recommends
Every time I order a coldbrew it tastes and looks like watered down iced coffee. The workers hardly smile and it’s been a while since I’ve had a good experience here. Drive a little further to the YATCO DUNKIN and you’ll have much better coffee and service!
Every single time I use the mobile order app they always forget something or gives us the wrong order. This is definitely one of the worst dunks in town, and it doesn't help that most of the kids that work there give you an attitude for asking them to correct their mistakes.
Iced lava cake is delicious
The workers are extremely rude they do not know how to do their jobs correctly they have no customer service skills they burn the food and when you ask them to remake it they give you attitude and look at you as if it's the end of the world because they made a mistake and need to fix it
I went for breakfast today, I buy four croissant, egg, and cheese and I asked for extra toast but they give me all cold. Asked for extra toasted so she put all croissant together in toaster for 10 seconds only and she give me back with all cold, I will be not go back again.
Atmosphere: 1
Food: 1
Service: 1
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