I went there multiple times and all you can smell is weed. You can tell that a lot of people behind the counter were high. The manger does nothing about the weed and you see this everyday.
Gravity
I recommend to NEVER go here as the manger is rude as hell to my kid who has a disability. I found hair in my food before. Was told I had to wait in line to buy something or I can't use the bathroom. The atmosphere is like a aggressive, harassment environment. I have seen multiple the manger scream and throw items around. She yells and harasses customers and laughs about it. Worst place EVER
Atmosphere: 1
Food: 1
Service: 1
C
They are all rude and the manger makes people leave the drive threw if timer runs out. There also was a mouse that ran by the table. I got a frozen muffin and told to heat it myself or don't eat
Atmosphere: 1
Food: 1
Service: 1
Monica Freeman
Since when do we NOT put cream cheese on bagels when we ask?? If I ask for cream cheese on my bagel that IM PAYING for, it’s because I’m DRIVING! Worker says “we don’t put cream cheese on, I’ll put it on the side” I’m sorry what? LAZY! Ma’am I’ve been coming to this Dunkin for 20 years. I’ve never had that said to me! I will go to the Dunks by Attleboro. It’s the best one anyways. The Manager there is the absolute best!
Atmosphere: 2
Food: 3
Service: 1
Marty Cegelka
Absolutely terrible service. Not sire why I keep going back but not anymore. Told the lady my order was wrongand she insisted it was correct and said sorry and shut the window in my face. Never going back. Find sonewhere else. You will be happy you did.
Service: 1
John Groezinger
I was in the area for a week so I went in a few times to get something to eat. I was greeted right away, I purchased 2 not very fresh Boston cream Donuts the first time, I was in and out fast. The second time I was behind 3 teenage girls who had no idea what they wanted which is okay but after 3-4 minutes I couldn't wait anymore and had to leave. Not really D&D's fault but only 2 people were working the counter and drive-thru at the time. Overall 4 stars
Atmosphere: 5
Food: 4
Service: 4
owen Schenck
The manager is absolutely awful. She is a rude old lady that is constantly yelling. I come in every morning to get my coffee because it is on the way to work but the service is horrible and my order is constantly made wrong. The other day I ordered a bacon egg and cheese but received just egg and cheese which was disappointing. The manager also yells at people for asking to use the restroom and refuses to give out the code unless you purchase something first. I come in daily yet one day I asked to use the bathroom before ordering and she refused. The morning crew stands around slowly moving while there are a bunch of orders waiting to be made. I wish there was another Dunkin on my way to work because this place is just terrible.
Atmosphere: 1
Food: 2
Service: 1
Taylor S
I usually come in the morning and the atmosphere is definitely an issue. The employees are super rude always rolling their eyes and the manager always seems to be yelling at them. I recently have changed to coming later on in the day hoping that the atmosphere would change and the employees during the night are super nice and respectful.
Atmosphere: 1
Food: 2
Service: 3
amanda Langer
Awful service. They NEVER get orders right and make you feel like an inconvenience when you ask to get what you paid for
Atmosphere: 1
Food: 1
Service: 1
Gary Marchand
Sick of the attitude of the two older ladies that work there. I went to this Dunkin quite often, and every time I do they are miserable and have a problem with something. Just straight up rude to myself and my wife for no reason. Can’t believe you can have all these bad reviews because of these two and nothing is done about it.
This place used to be great now it's the worst dunks around. They have 8 people there with 2 customers and still run around swearing about people's orders. Also the manager Cindy is the rudest person in the place. Tried to order a dozen of donuts in the drive thru that's it no drinks no sandwiches just the donuts which I have done for the last 15 yrs. Now Cindy tells me I can't order them here. Have to come in. I said I have done this for 15 yrs and only getting that. She told me either to come in or don't get them. I asked where is the sign telling customers they couldn't order a dozen of donuts from the drive thru. She swore at me and and told me it's a franchise they don't need a sign and can do what they want. Came in got the food she wouldn't give her name had to get it from the girl in front. She swore at me again and wouldn't tell me the name or number of the owner. Wasn't wearing her name tag. You just lost a 15 yr customer. Who spends 20 or more a day. Also told my coworkers and my boss what happened. They will be going to another dunks for there catering orders now. That lady Cindy is the worst manager I have seen in 15 yrs. All the other ones have been great
Atmosphere: 1
Food: 1
Service: 1
Kristen Morse
The manager is very rude and disrespectful. Refused to let a handicapped old man use the restroom until he purchased something. I felt deeply troubled by this and made a purchased for him. I would never return to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Holly Norton
We just visited the Dunkin Donuts on Main Street in Norton. We ordered a half a dozen donuts and two breakfast sandwiches and while my husband was in the middle of ordering, an older women got on the speaker and said “they can’t order that much food”. So my husband said, “well we are”. Her reply, “well it’s a lot.” We decided to take our $30 plus worth of business elsewhere. She was incredibly rude and from the looks of other reviews she has been rude to others as well. We will be speaking to management and cooperate.
Dawn Walker
Bought something just to use the bathroom because they said bathroom are only for paying customers ,and still didn't allow me to use it 0 starts if i could
Atmosphere: 1
Food: 1
Service: 1
Joey Allain
This is a good dunkin' donuts The staff there is really nice they make coffee fast if you order it ahead of time too or I was expecting to stand around and wait it was already ready when I had placed my mobile order. The guy there was also really cool he
I went there multiple times and all you can smell is weed. You can tell that a lot of people behind the counter were high. The manger does nothing about the weed and you see this everyday.
I recommend to NEVER go here as the manger is rude as hell to my kid who has a disability. I found hair in my food before. Was told I had to wait in line to buy something or I can't use the bathroom. The atmosphere is like a aggressive, harassment environment. I have seen multiple the manger scream and throw items around. She yells and harasses customers and laughs about it. Worst place EVER
Atmosphere: 1
Food: 1
Service: 1
They are all rude and the manger makes people leave the drive threw if timer runs out. There also was a mouse that ran by the table. I got a frozen muffin and told to heat it myself or don't eat
Atmosphere: 1
Food: 1
Service: 1
Since when do we NOT put cream cheese on bagels when we ask?? If I ask for cream cheese on my bagel that IM PAYING for, it’s because I’m DRIVING! Worker says “we don’t put cream cheese on, I’ll put it on the side” I’m sorry what? LAZY! Ma’am I’ve been coming to this Dunkin for 20 years. I’ve never had that said to me! I will go to the Dunks by Attleboro. It’s the best one anyways. The Manager there is the absolute best!
Atmosphere: 2
Food: 3
Service: 1
Absolutely terrible service. Not sire why I keep going back but not anymore. Told the lady my order was wrongand she insisted it was correct and said sorry and shut the window in my face. Never going back. Find sonewhere else. You will be happy you did.
Service: 1
I was in the area for a week so I went in a few times to get something to eat. I was greeted right away, I purchased 2 not very fresh Boston cream Donuts the first time, I was in and out fast. The second time I was behind 3 teenage girls who had no idea what they wanted which is okay but after 3-4 minutes I couldn't wait anymore and had to leave. Not really D&D's fault but only 2 people were working the counter and drive-thru at the time. Overall 4 stars
Atmosphere: 5
Food: 4
Service: 4
The manager is absolutely awful. She is a rude old lady that is constantly yelling. I come in every morning to get my coffee because it is on the way to work but the service is horrible and my order is constantly made wrong. The other day I ordered a bacon egg and cheese but received just egg and cheese which was disappointing. The manager also yells at people for asking to use the restroom and refuses to give out the code unless you purchase something first. I come in daily yet one day I asked to use the bathroom before ordering and she refused. The morning crew stands around slowly moving while there are a bunch of orders waiting to be made. I wish there was another Dunkin on my way to work because this place is just terrible.
Atmosphere: 1
Food: 2
Service: 1
I usually come in the morning and the atmosphere is definitely an issue. The employees are super rude always rolling their eyes and the manager always seems to be yelling at them. I recently have changed to coming later on in the day hoping that the atmosphere would change and the employees during the night are super nice and respectful.
Atmosphere: 1
Food: 2
Service: 3
Awful service. They NEVER get orders right and make you feel like an inconvenience when you ask to get what you paid for
Atmosphere: 1
Food: 1
Service: 1
Sick of the attitude of the two older ladies that work there. I went to this Dunkin quite often, and every time I do they are miserable and have a problem with something. Just straight up rude to myself and my wife for no reason. Can’t believe you can have all these bad reviews because of these two and nothing is done about it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place used to be great now it's the worst dunks around. They have 8 people there with 2 customers and still run around swearing about people's orders. Also the manager Cindy is the rudest person in the place. Tried to order a dozen of donuts in the drive thru that's it no drinks no sandwiches just the donuts which I have done for the last 15 yrs. Now Cindy tells me I can't order them here. Have to come in. I said I have done this for 15 yrs and only getting that. She told me either to come in or don't get them. I asked where is the sign telling customers they couldn't order a dozen of donuts from the drive thru. She swore at me and and told me it's a franchise they don't need a sign and can do what they want. Came in got the food she wouldn't give her name had to get it from the girl in front. She swore at me again and wouldn't tell me the name or number of the owner. Wasn't wearing her name tag. You just lost a 15 yr customer. Who spends 20 or more a day. Also told my coworkers and my boss what happened. They will be going to another dunks for there catering orders now. That lady Cindy is the worst manager I have seen in 15 yrs. All the other ones have been great
Atmosphere: 1
Food: 1
Service: 1
The manager is very rude and disrespectful. Refused to let a handicapped old man use the restroom until he purchased something. I felt deeply troubled by this and made a purchased for him. I would never return to this establishment.
Atmosphere: 1
Food: 1
Service: 1
We just visited the Dunkin Donuts on Main Street in Norton. We ordered a half a dozen donuts and two breakfast sandwiches and while my husband was in the middle of ordering, an older women got on the speaker and said “they can’t order that much food”. So my husband said, “well we are”. Her reply, “well it’s a lot.” We decided to take our $30 plus worth of business elsewhere. She was incredibly rude and from the looks of other reviews she has been rude to others as well. We will be speaking to management and cooperate.
Bought something just to use the bathroom because they said bathroom are only for paying customers ,and still didn't allow me to use it 0 starts if i could
Atmosphere: 1
Food: 1
Service: 1
This is a good dunkin' donuts The staff there is really nice they make coffee fast if you order it ahead of time too or I was expecting to stand around and wait it was already ready when I had placed my mobile order. The guy there was also really cool he
Atmosphere: 5
Food: 5
Service: 5
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