Nuggets were old fries đ mine old Family's fresh
Atmosphere: 4
Food: 2
Service: 4
Hector Morales
I visited the McDonald's at 175 Mansfield Ave, Norton, MA 02766 on [insert date] to pick up a mobile order at the counter. Despite the posted dining room hours stating they are open until 11:00 PM, I found the doors locked at approximately 10:30 PM.
There were three employees near the entrance who informed me that I needed to go through the drive-thru instead. The drive-thru already had a long line, which defeated the purpose of ordering ahead for pickup.
If the dining room is not going to remain open until the time posted, the signage should be updated accordingly. Locking the doors early is misleading and reflects poorly on the locationâs service standards.
I hope this feedback helps improve the customer experience at this location.
Thank you.
Atmosphere: 1
Service: 1
Russell Square
Came in the daytime for ordering a burger just one only 20 minutes for cold Burger
Atmosphere: 1
Food: 1
Service: 1
Jeff L.
Good customer service
Atmosphere: 4
Food: 4
Service: 5
Mike
Slowest McDonaldâs ever. Just drive to the next one for faster service.
Atmosphere: 3
Food: 3
Service: 1
An Man
Late night snacky snack after a concert. Whopper and nuggets were good, service was friendly & excellent..
Atmosphere: 4
Food: 4
Service: 5
Ruben Estrada
I typically donât write bad reviews but this one was definitely needed I came here yesterday for a quick dinner stuff since it was late and damn I wish I never did I got a burger, fries and order of nuggets and I got that worse food poisoning of my life. It definitely ruined my time in MA I will never be going back
Atmosphere: 5
Food: 1
Service: 5
Gabe G
took 20 minutes to receive a medium milkshake.
Atmosphere: 1
Food: 1
Service: 1
tess johnston
The staff were very attentive and kind!
Atmosphere: 4
Food: 5
Service: 3
Michael Lawrence
Nice clean restaurant with friendly and fast service. Great job.
Didnât pick up after calling 5 times. Horrible service. No food for me and my family.
Service: 1
K M
If you ask for dipping sauce with your food you probably wonât get it. This is the 3rd time in the last month that Iâve gotten home to no sauce. They constantly disregard the part where you say what condiments you do and donât want or have an allergy to. They are great at ignoring people who come into the place to get food. This is the 2nd time I was there for over 7 minutes without so much as a hello, or I need a minute. They disregard allergies. Plus side the food is always hot and fresh. Between the 4 meals I got and the +$40 spent each time, Iâve throw out 2 meals that couldnât be fixed at home. Pickles and mustard leave behind a taste that canât be wiped off. So yes they had to go to the trash. No I canât force my disabled child to ignore these condiments. Most times donât have the option to bring the food back to be replaced. I like this location in the am! No complaints about the am crew. Your drive through headsets cause feedback at the drive up speaker.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac, World Famous Fries, Crispy Chicken Sandwich, Mcflurry with M\u0026M's Candies
Marty Cegelka
Keeps on getting worse! Cannot process a simple order. Asked for hot mustard got hot picante. Not the same. Again, you pay what you get for..... ....awful service and bad food
Atmosphere: 1
Food: 1
Service: 1
Dean Zwicker
Great place to stop for a quick lunch.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: World Famous Fries, Mcchicken, 40 PC Chicken Mcnuggets \u0026 2 Large Fries
Nuggets were old fries đ mine old
Family's fresh
Atmosphere: 4
Food: 2
Service: 4
I visited the McDonald's at 175 Mansfield Ave, Norton, MA 02766 on [insert date] to pick up a mobile order at the counter. Despite the posted dining room hours stating they are open until 11:00 PM, I found the doors locked at approximately 10:30 PM.
There were three employees near the entrance who informed me that I needed to go through the drive-thru instead. The drive-thru already had a long line, which defeated the purpose of ordering ahead for pickup.
If the dining room is not going to remain open until the time posted, the signage should be updated accordingly. Locking the doors early is misleading and reflects poorly on the locationâs service standards.
I hope this feedback helps improve the customer experience at this location.
Thank you.
Atmosphere: 1
Service: 1
Came in the daytime for ordering a burger just one only 20 minutes for cold Burger
Atmosphere: 1
Food: 1
Service: 1
Good customer service
Atmosphere: 4
Food: 4
Service: 5
Slowest McDonaldâs ever. Just drive to the next one for faster service.
Atmosphere: 3
Food: 3
Service: 1
Late night snacky snack after a concert. Whopper and nuggets were good, service was friendly & excellent..
Atmosphere: 4
Food: 4
Service: 5
I typically donât write bad reviews but this one was definitely needed I came here yesterday for a quick dinner stuff since it was late and damn I wish I never did I got a burger, fries and order of nuggets and I got that worse food poisoning of my life. It definitely ruined my time in MA I will never be going back
Atmosphere: 5
Food: 1
Service: 5
took 20 minutes to receive a medium milkshake.
Atmosphere: 1
Food: 1
Service: 1
The staff were very attentive and kind!
Atmosphere: 4
Food: 5
Service: 3
Nice clean restaurant with friendly and fast service. Great job.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
fish fillet is as always delicious
Atmosphere: 5
Food: 5
Service: 5
Didnât pick up after calling 5 times. Horrible service. No food for me and my family.
Service: 1
If you ask for dipping sauce with your food you probably wonât get it. This is the 3rd time in the last month that Iâve gotten home to no sauce. They constantly disregard the part where you say what condiments you do and donât want or have an allergy to. They are great at ignoring people who come into the place to get food. This is the 2nd time I was there for over 7 minutes without so much as a hello, or I need a minute. They disregard allergies. Plus side the food is always hot and fresh. Between the 4 meals I got and the +$40 spent each time, Iâve throw out 2 meals that couldnât be fixed at home. Pickles and mustard leave behind a taste that canât be wiped off. So yes they had to go to the trash. No I canât force my disabled child to ignore these condiments. Most times donât have the option to bring the food back to be replaced. I like this location in the am! No complaints about the am crew. Your drive through headsets cause feedback at the drive up speaker.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Big Mac, World Famous Fries, Crispy Chicken Sandwich, Mcflurry with M\u0026M's Candies
Keeps on getting worse! Cannot process a simple order. Asked for hot mustard got hot picante. Not the same. Again, you pay what you get for.....
....awful service and bad food
Atmosphere: 1
Food: 1
Service: 1
Great place to stop for a quick lunch.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: World Famous Fries, Mcchicken, 40 PC Chicken Mcnuggets \u0026 2 Large Fries
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