Dunkin'

24 E River St, Orange
(978) 544-2000

Recent Reviews

Jeni Ann Kingsley

Went to this Dunkin at 5:30 this morning and was met with a very rude person who took my order made my coffee and was just completely rude and disrespectful the entire time. I’m very disappointed with this mornings interaction because I’ve never had this interaction at this Dunkin before and for it to happen today was especially at 5:30 in the morning is just Insane. The customer service was Lacking but the coffee was great

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Muffins

Susan Bruinsma

Not rude but quite unpleasant. Disgruntled. Very disappointing wake up wrap. Looks like they ripped the egg in half and gave it to someone else? And I have to wonder if someone threw the bacon at it from across the room. Really people. People love your products but they can easily go to another store.

Atmosphere: 1

Food: 1

Service: 1

Kayla Canuel

Waited 15 mins in drive up for a simple iced coffee absolutely

Food: 3

Service: 1

Mark Carpenter

This place is clean, fast and they get the orders right?

Food: 5

Service: 5

Recommended dishes: Donuts

Robert Matthews

For some reason the food always tastes/ smells like dirty dish water. Haven't ordered in months due to this but I figure there was a few new workers there and maybe someone had stopped this issue but no. It's still terrible. People coughing on food and stuff. It's just gross.

Atmosphere: 1

Food: 1

Service: 1

Adam Wuoti

I am very grateful for this business. The staff here are hard working professionals. They were able to prepare my order quickly. Truly a local staple!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Mike Doughty

The morning shift at this Dunkin can't make a coffee right to save thier live . I go to dunks every day and every time I go to this Dunkin it's messed up. Then when you go in and ask to speak to the owner they give you no information. They should all be fired and retrain a whole new crew by far the worst Dunkin. At this point I would rather drive out of my way then to give the business to them.

Atmosphere: 1

Food: 1

Service: 1

Stephany Mitchella

I go to Dunkin every morning I live right next to it! The staff is very RUDE! I ordered my food the worker hands Me the bag with blood on it. I asked her why there is blood on the bag pointing it out to her. She rips the bag out of my hand telling me very rudely that it's jelly from the donuts but didn't order any donuts I told her I wouldn't except it and would not pay for it that I would like the order replaced with a different bag she dumped the food into a different bag and handed it to me again with blood on it so I asked for a refund she started to get loud with me . The manager came over told her to walk away and gave me my refund. The coffee is never right and when I ask them to fix it they get Soo upset. I think all staff needs to be retrained and take a class to learn how to treat the customers!

Duane Duncanson

Awsome fast service good

Atmosphere: 5

Food: 5

Service: 5

Paul Platanitis

Waited 30 minutes for my mobile order 4 weeks ago. One employee had a major attitude towards a customer that had a order wrong. Wasn't until the cops showed up that the customer called and they finally remade it. Didn't make any other orders. The only other employee there was d*** founded and didn't know what to do. A month later and I'm still waiting for a response from Dunkin. Will go there again. Also did not have the food I ordered.

Atmosphere: 1

Food: 2

Service: 1

Sara Elizabeth

I usually use the drive thru in the morning and the ladies in the window are always so polite and timely I've never had to wait long and it always made

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hash Browns

John Bose

Horrible after waiting for 30 min they gave me the wrong order and no one helped fix it and waited another 15 min to chase after someone to fix ir

TheTrueTony

This is the best branch to get a coffee during the week as they always come out mint, but this branch rarely has the ingredients to make them, for example they rarely have the ingredients for a latte.

PK H

Staff take a little longer but are nice. Have had great experiences here.

Games WPK

Staff take a little longer but are nice. Have had great experiences here.

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