Dunkin'

Shopping Center, 136 Cranberry Hwy A1, Orleans
(508) 240-0077

Recent Reviews

Sara Jane Kershaw

my order is never done right, don't bother spending the extra money on cold foam because they always forget

Atmosphere: 2

Food: 3

Service: 2

Andrew Leskiv

Milk with water not coffee ?

Julianne Cook

I visit this Dunkin regularly since it's on the way for my commute. Food regularly takes a while and often orders are made out of order. Almost every time I come in, there is a big group of people waiting and frustrated because of the confusing wait. I usually get the same drink and 1/3 times it will taste completely wrong. I will do a mobile order and still be waiting on a breakfast sandwich when I get there, regularly for 10+ minutes on top of whenever I put my order in. I have watched my drink get left on the counter for 10+ minutes while food gets prepared in confusing batches that don't line up with the drinks getting prepared. Someone will have their drink get made after mine and then get their sandwich first. It is really frustrating to watch this while waiting on my order and also counting down the minutes until I need to be in the car to continue to my job. I'm not sure if this is a management issue or what but today I finally had to leave my food item behind because I couldn't wait longer for it. I understand long lines and lots of mobile orders is difficult on employees, but this messy service is regular for this location. I especially have little sympathy as one time I saw a barista with a lot of drinks to prepare pull out her phone and start texting.Please get it together, this location is so convenient for me but it's not worth it for the inconsistent and confusing service.

Atmosphere: 2

Food: 2

Service: 3

Deb S

There were only 2 employees working when we came in. They were busting butt to get everything done, but clearly way understaffed!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sourdough Breakfast Sandwich

Richard Fichter

Very long line to order, only 1 person taking orders. No senior discount anymore ??????

George S.

Long line and slow service! Took a good 20-25 min to get coffee and a breakfast sandwich.

Rita Letsos

Always very busy and staff does a good

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hash Browns

Emma C Siegel

Regular Dunkin donuts. There was a bit of a line when we came July 4 week but it moved so fast. They had like 10 people working there and our drinks came out immediately. Very

Service: 5

Julia Hoover

Donuts, bagels, and muffins all quite good. Some swear by the coffee - I used to be one of them, but prefer other kinds now. Service depends on the day. It's clean but can be very busy on a Sun morning in season.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Donuts, Muffins, Bagels

Rich Littauer

I stopped at the Vacuum Store next door to purchase Meile Bags...So a great location next to DD.

Javier Rosa

Great service, no complaints

Jen Mylett

Coffee & customer service is top notch!

Danny C. (Reviewer Super Star)

It’s a drive thru only. The folks that work there are quick and friendly.

Jen Mylett

Love this convenient location and the staff as well. The store manager, Ryder is great! Super helpful and quick on the sandwich station! Kali is wicked friendly, has coffee on hand as you enter the store! I do wish they stayed opened later but unfortunately the whole world is understaffed.

Jared

Service has always been good whenever I've come in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake

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