Customers` Favorites
Customers` Favorites
“Imagine this, you get off work a little early, take the train from Boston home to get the kids to the play place for some fun, and you arrive to McDonalds with the kids excited and things rolling smooth.
Your wife placed the order online prior to arriving and when you get there your slushee and pops are already on the counter.
Your youngest goes to the bathroom with mom to swap out his diaper before playtime. Your four year old is waiting with you at the counter.
Out of the back of the kitchen area you hear one loud f-bomb after another coming from the teenagers and manager. Your kid immediately looks at you, but you’re at McDonalds. What can you expect?
So, you get your meal and go back to the play place. You look over at your two year old to realize his diaper was not fitted properly and he starts to pee up and out of the diaper.
You grab him to take him to the car, and you being the responsible adult go to tell management. The young man who hears you goes back to talk to his manager.
They all take a poll in the back if they just want to shut the play place down and evict two other families playing there because “they just don’t want to deal with it”. Also imagine offering to clean it up, but no one has asked you.
Next imagine they were saying things like “who lets their kid pee on the floor”, “they must be terrible parents,” and how messed up it is the two year old had this accident.
Yes. All of these things happened today at this McDonalds. When I told the manager I heard every word they said and didn’t appreciate the mean and frankly awful things they said, I was told she was 24 and never wanted to have kids, so it wasn’t her problem.
When your customers and delivering value beyond cheap food ceases, what real value does this place have anymore? None.
*** Massive kudos to the general manager at this location who called this afternoon expressing how sorry she was at the situation. She empathized with me as a parent and completely took ownership. Many thanks for her calling me and talking with me through it. You’re good at what you do!**“
Customers` Favorites
“Great place super staff.“
Customers` Favorites
“Fresh and tasty but extremely overpriced!“
Customers` Favorites
“A Double Cheeseburger that melts in your mouth!😋😋“
Customers` Favorites
“Great food, great service. Value for money. Totally satisfied. What more can you ask for??“
Customers` Favorites
“ANYTHING AND EVERYTHING!! DELICIOUSLY AMAZING!!!!“
Customers` Favorites
“THE BEST EXPERIENCE EVER!!!
okay let me just start by saying the place ate (literally n figuratively). From the second i walked in the vibes were immaculate. The place smelled like happiness, the lights were giving cozy and classy, and the music? chefs kiss.
But the real star of the show? ashley!! when i tell you they went ABOVE and BEYOND like ..someone give them a raise or something they deserve recognition for their outstanding service. They were so patient friendly and actually seemed to care about my experience
(which is so rare these days) I couldn’t even decide what to order because everything seemed so good, and they helped me pick the perfect meal which was basically heaven on a plate.
Every bite had me questioning my life choices like? why haven’t i came here sooner? even the drinks were perfection. Ashley checked in at the perfect times not too much bit too little like they were perfect like as if they were trained by Gordan Ramsay himself.
Long story short: the food? amazing
the service?elite.the vibes? 100/10.
if your thinking about coming here,DO IT.
and if you get Ashley as your server congratulations you officially won in life.“
Customers` Favorites
“I had a Memorial Day party and Joff’s catered it. It was amazing! I got the Bundle #2. All my guests raved about how delicious the food was. I highly recommend!!“
Customers` Favorites
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“There are few things in life that are consistently wonderful. But this place is one of them. I genuinely have never had an issue here, and the staff is always quick, friendly, and the pizza is ready in exactly the time that it says it is. I hope this never changes, because they have my weekly pizza business because of it. The portions are also wonderful. Thanks guys for being so consistent and awesome!“