Dunkin'
4 Taunton St, Plainville
(508) 695-9945
Recent Reviews
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Why can’t these people ever give back the correct change
If I could give zero star
Very rude at drive thru tried to charge me almost double multiple times never apologize or say thank you or any basic manners
Atmosphere: 2
Food: 2
Service: 1
Love the route 152 dunkin...
Atmosphere: 5
Food: 5
Service: 5
Probably shouldn't be complaining extremely loudly with a dining room full of customers waiting for their orders, long wait mind you. Weird and unprofessional how they're yelling about struggling being understaffed
Service: 1
Strawberry Dragonfruit Refresher with lemonade is my new go to drink.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Strawberry
They just served me expired cream cheese in the bagel bites and it was the grossest thing ive ever tasted
Atmosphere: 2
Food: 1
Service: 2
Rude employees that don’t pay attention to customers. Tons of attitude
Atmosphere: 1
Service: 1
Went today around 2pm (give or take) and everything was better than my old go to Dunkin. To make things better was the staff had to deal with a mom Karen (I was there when it toke place) and she was blaming the staff for her donut being watery and the coffee not tasting right (even though it was made exactly how she described it) and she blamed the staff for one of the pieces of the counter being broken even though her son banged on it and she blamed the staff and not her son for it. The staff handled the situation very well, I wanted to video the situation but I didn’t want to escalate it further. Highly recommended this Dunkin over my old one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Croissant, Donuts
Staff was not very pleasant. Asked for a drink with no ice and was told they couldn't do that and had to put ice in it. We have ordered this drink for years this way from dozens of Dunkin's and this is the only place that has ever said that.
Food: 2
Service: 2
Restaurantji Recommends
Same ineffective speaker system at drive through for years. Fix that shht, there is no excuse management. You should give your employees the tools they need to do their job.
This Dunkin has the worst service!! The people that work there don’t care! Management doesn’t seem to care either!! Went in today and there was one person that had been there for a while and nobody around. Then an employee walked in and they got service before I did and I was next in line. It never seems to get any better!
Service: 1
This place was has such a bad vibe. Every time I come here with my son before his sports games or after work, every person in drive through has an attitude like I chose for them to work there. It’s so bad it almost puts you in a negative feelings. I legit will drive towns away or just never buy from this place again. They also have given me hot water with cream and I can only assume the poorly made coffee aligns with the attitudes. Go better yourselves as human beings then try to work with the public!!
Atmosphere: 1
Service: 1
Every time I've been to this location, the drive-thru staff except for one person has been rude. When ordering online through the mobile app when you request less ice, it should not mean a cup that is over 3/4 full of ice. I wanted coffee, not ice cubes. Making it a point to go to the other location on Washington Street now because of the attitude issues with staff at this location. Walking into the store, and hearing them bad Mouthing customers in the drive-thru is not professional at all.
Atmosphere: 1
Food: 1
Service: 1
Every time I've been to this location, the drive-thru staff except for one person has been rude. When ordering online through the mobile app when you request less ice, it should not mean a cup that is over 3/4 full of ice. I wanted coffee, not ice cubes. Making it a point to go to the other location on Washington Street now because of the attitude issues with staff at this location. Walking into the store, and hearing them bad Mouthing customers in the drive-thru is not professional at all.
Atmosphere: 1
Food: 1
Service: 1
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