Dunkin' - 65 Newport Ave
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Reviews for Dunkin' Donuts
Customer service doesn't exist. Order was wrong, bagel cut like my 3 years old did IT and all items crowed in the small side paper bag. charged the wrong price and no apology ever, can't scan gift card correctly...nothing was right with this visit and hasnt been the few previously. Was hoping they changed but NOPEï¼
The service was not as good as it used to be! They are either in rush or they just give serious looks like get the hell out of here! I dint really like service there! I think they need to improvise customer interaction and maintain a smile at least when talking to customers!
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Very disorganized. Long wait for latte that was made iced when we were asked twice if we wanted hot. When we got the corrected (hot) one it was still made wrong. We noticed other patrons waiting for longer than you would expect as well. One even had to tell the manager what he was waiting for in order for it to be made at all!