I go to Dunkins all over th USA, this is the first one that didn't put the cream cheese on the bagel. At least they gave me a knife
Atmosphere: 1
Food: 1
Service: 1
Kevin J. James
I'm not terribly picky with Dunkin Donuts, but the drivethru here is so slow that I usually drive a town over to avoid it.
Dray Dawson
Every time I go there, they mess my order up. It is unacceptable and it doesn’t seem like they care too much about the customers that do go.
Atmosphere: 3
Food: 2
Service: 2
Cris Rodriguez
This place is a joke, the customer service sucks and there incredibly slow for just one thing, they burn all my hashbrowns and bagels and everything ive ordered and its not even good to eat. I've put in online orders and showed up 10 min after I placed it and they still haven't even gotten to make my food or drink. There all rude and there always busy messing around with each other and barely working and they never understand what you say and its also hard to understand what any of them say. Overall this place sucks if there was a zero star review id do it and me personally id re-hire a brand new staff
Atmosphere: 1
Food: 1
Service: 1
Vivian!!
Never returning. I asked for the strawberry dragonfruit refresher but without the dragonfruit, but the cashier lady clearly heard something else. She asked, “So you want just green tea?” and that would’ve been fine if she didn’t start laughing. She said something to her friend nearby in another language and kept laughing. I don’t have the heart to talk back to customer service workers but I was actually so pissed. I did clarify one more time for her but she just kept laughing harder. Are you serious?
But the food and drinks were good, service was pretty slow. The atmosphere was… whatever.
Atmosphere: 3
Food: 4
Service: 1
Its squirtle
Went to just get 2 drinks for my mom and I first said one decaf small processed to charge me for a large ice coffee didn’t ask for that I asked her can you make a hot coffee with 2 cream 2 splanda and made the thing again and had a attitude when I asked her for my correct order idk why if people don’t like there job don’t work there don’t recommend
Atmosphere: 2
Food: 2
Service: 1
Mike Bergman
Always a great Dunkin
Atmosphere: 3
Food: 4
Service: 5
Ry Guy
This place is hilariously slow. The amount of people that just straight up walk out is so funny. I really like how the manager comes out and looks around like he's surprised that everyone is moving at a snails pace every time too. Overall, very fun experience if you have about 20 minutes to wait for a coffee and a sandwich.
Atmosphere: 3
Food: 4
Service: 1
AK Jaglall
By far the worst customer service I’ve ever witnessed.
Atmosphere: 1
Food: 3
Service: 1
Tamara
I’ve been putting off doing a review because I was hoping this place would get better. But this location absolutely sucks! They’re very much on island time in this location and definitely do not take their manager seriously. Ever since the remodel this place has gone down hill. I stopped order through the drive thru thinking maybe it’s a language barrier issue. So I started ordering only through the app and STILL every fkn order I placed was wrong some way somehow . It’s very upsetting seeing as you have no problem charging me extra for that shot of espresso or the cold foam on top.but never seem to add the item into my coffee… Never mind how many times you didn’t substitute for almond milk because I’m lactose intolerant. (And I use to pay extra for that too) . Please do something about this! I spoke to the manager today about it and he shooed me away and gave me my money back. I place my order at 10:27 on the app before my lunch break , I arrived and waited and waited and finally it was 10:46 and I asked where my coffee was and they hadn’t made it yet. No apologies no , nothing . Like what’s going on?! its JUST coffee!!!! Read the labels
Stop socializing with each other and work! They seem to not be able to do both at the same time! When they chat they stop , they don’t care if it’s busy.
Please do something about this location corporate!
The service during the day sucks They have six employees all focus on the drive-through mind you the corner where the drive-through is is very small and they’re literally touching each other. I don’t understand how it takes six people to run drive-through. You should have one take orders and cash one making the food one making the drinks. and then one helping out expediting While One should be mainly focused on the front and providing great customer service instead of ignoring people and focusing on drive-through Then you have one extra person who can do tedious things like restock while everyone else is at there post I have better service at night when there’s only one person working I’ve gotten my drink fast. I’ve gotten an acknowledge as soon as I walk through the door I would say it should be the opposite. The service should be quick and efficient when you have six people work during the day instead of at night when there’s only one employee working
Atmosphere: 1
Food: 4
Service: 1
DiploMatt
Nothing like going to pay for your donuts and coffee and a cockroach runs across the counter. Buddy casually swept it on the floor like it was nothing. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 4
Buck
It's DD as them all great cold brew energy with mocha cream and sugar. Fantastic drink any season. 👍👍😉
Atmosphere: 5
Food: 5
Service: 5
Ricky Volpe
Unfortunately this isn't a great dunks to visit. My order is messed up more times than not. If there was a different dunks that was on my way to work I would go there.
Atmosphere: 2
Food: 2
Service: 2
Arnitha Mcgee
Staff, very clean place good customer service skills
Parking: Staff has very good customer service skills
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Caramel Iced Macchiato, Sausage Egg and Cheese, Vanilla Bean Coolatta, Bacon Egg and Cheese, Pistachio Coffee, Hash Browns
I go to Dunkins all over th USA, this is the first one that didn't put the cream cheese on the bagel. At least they gave me a knife
Atmosphere: 1
Food: 1
Service: 1
I'm not terribly picky with Dunkin Donuts, but the drivethru here is so slow that I usually drive a town over to avoid it.
Every time I go there, they mess my order up. It is unacceptable and it doesn’t seem like they care too much about the customers that do go.
Atmosphere: 3
Food: 2
Service: 2
This place is a joke, the customer service sucks and there incredibly slow for just one thing, they burn all my hashbrowns and bagels and everything ive ordered and its not even good to eat. I've put in online orders and showed up 10 min after I placed it and they still haven't even gotten to make my food or drink. There all rude and there always busy messing around with each other and barely working and they never understand what you say and its also hard to understand what any of them say. Overall this place sucks if there was a zero star review id do it and me personally id re-hire a brand new staff
Atmosphere: 1
Food: 1
Service: 1
Never returning. I asked for the strawberry dragonfruit refresher but without the dragonfruit, but the cashier lady clearly heard something else. She asked, “So you want just green tea?” and that would’ve been fine if she didn’t start laughing. She said something to her friend nearby in another language and kept laughing. I don’t have the heart to talk back to customer service workers but I was actually so pissed. I did clarify one more time for her but she just kept laughing harder. Are you serious?
But the food and drinks were good, service was pretty slow. The atmosphere was… whatever.
Atmosphere: 3
Food: 4
Service: 1
Went to just get 2 drinks for my mom and I first said one decaf small processed to charge me for a large ice coffee didn’t ask for that I asked her can you make a hot coffee with 2 cream 2 splanda and made the thing again and had a attitude when I asked her for my correct order idk why if people don’t like there job don’t work there don’t recommend
Atmosphere: 2
Food: 2
Service: 1
Always a great Dunkin
Atmosphere: 3
Food: 4
Service: 5
This place is hilariously slow. The amount of people that just straight up walk out is so funny. I really like how the manager comes out and looks around like he's surprised that everyone is moving at a snails pace every time too. Overall, very fun experience if you have about 20 minutes to wait for a coffee and a sandwich.
Atmosphere: 3
Food: 4
Service: 1
By far the worst customer service I’ve ever witnessed.
Atmosphere: 1
Food: 3
Service: 1
I’ve been putting off doing a review because I was hoping this place would get better. But this location absolutely sucks! They’re very much on island time in this location and definitely do not take their manager seriously.
Ever since the remodel this place has gone down hill.
I stopped order through the drive thru thinking maybe it’s a language barrier issue. So I started ordering only through the app and STILL every fkn order I placed was wrong some way somehow . It’s very upsetting seeing as you have no problem charging me extra for that shot of espresso or the cold foam on top.but never seem to add the item into my coffee… Never mind how many times you didn’t substitute for almond milk because I’m lactose intolerant. (And I use to pay extra for that too) .
Please do something about this! I spoke to the manager today about it and he shooed me away and gave me my money back.
I place my order at 10:27 on the app before my lunch break , I arrived and waited and waited and finally it was 10:46 and I asked where my coffee was and they hadn’t made it yet. No apologies no , nothing .
Like what’s going on?! its JUST coffee!!!! Read the labels
Stop socializing with each other and work! They seem to not be able to do both at the same time! When they chat they stop , they don’t care if it’s busy.
Please do something about this location corporate!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service during the day sucks They have six employees all focus on the drive-through mind you the corner where the drive-through is is very small and they’re literally touching each other. I don’t understand how it takes six people to run drive-through. You should have one take orders and cash one making the food one making the drinks. and then one helping out expediting While One should be mainly focused on the front and providing great customer service instead of ignoring people and focusing on drive-through Then you have one extra person who can do tedious things like restock while everyone else is at there post I have better service at night when there’s only one person working I’ve gotten my drink fast. I’ve gotten an acknowledge as soon as I walk through the door I would say it should be the opposite. The service should be quick and efficient when you have six people work during the day instead of at night when there’s only one employee working
Atmosphere: 1
Food: 4
Service: 1
Nothing like going to pay for your donuts and coffee and a cockroach runs across the counter. Buddy casually swept it on the floor like it was nothing. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 4
It's DD as them all great cold brew energy with mocha cream and sugar. Fantastic drink any season. 👍👍😉
Atmosphere: 5
Food: 5
Service: 5
Unfortunately this isn't a great dunks to visit. My order is messed up more times than not. If there was a different dunks that was on my way to work I would go there.
Atmosphere: 2
Food: 2
Service: 2
Staff, very clean place good customer service skills
Parking: Staff has very good customer service skills
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sweet Black Pepper Bacon, Caramel Iced Macchiato, Sausage Egg and Cheese, Vanilla Bean Coolatta, Bacon Egg and Cheese, Pistachio Coffee, Hash Browns
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