Awful customer service. One of the girls with a headset was super rude. I ordered a mobile order and then I wanted to get something else after the fact (ordered at the window) and she said you need to order it out the window like I did. And then they still forgot that item so I went inside and she was just super rude. Gave me a dirty look…. have an attitude absolutely not. Dont work in customer service if you don’t like people!
Atmosphere: 1
Service: 1
Pierre Fong
Worst customer service
Service: 1
Letyamil Mey
Unfortunately this Dunkin went downhill. Serving bagels without cream cheese, also without egg. Employees does not understand well what you are asking for. They don’t even tell you if you did not received an item because it was out of stock. Wait time is crazy just for a single coffee. I would not recommend coming to this Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Sweetrudy Undefeated
I ordered 2 cups of coffee and 1 chocolate on doordash, they charged me $20.31 I didn't even received them. I cancelled the order and they said no refund
Lee Figueroa
Never have I had donuts that were so bad before. totally dry and flavorless. Really not up to par with the usual Dunkin donuts. I've had day old donuts that were gourmet compared to the donuts at this location.
Atmosphere: 3
Food: 1
Service: 2
Crystal Marques
Horrible u have to repeat ur order 10x and even then xoffe is wrong just go home make ur own
Food: 1
Service: 1
Melanie Mitchell
I appreciate this shop, my go to every morning and always kind. It’s the energy you give , be nice I’ve seen how some customers get at this place .
Atmosphere: 5
Food: 5
Service: 5
GardenGirl L
Got a defective cup. While driving on the highway to work the lid came off and spilled on my leg. Tried calling to tell them and the number says caller unavailable and no way to leave message. Come to that location on my way to work but not anymore. Spoke with manager who gave me a refund for the coffee.
Atmosphere: 1
Food: 1
Service: 1
Amanda Murphy
Mobile order for two coffees and two wraps took over 25 min. Tried to get it inside after the drive thru didn’t move for 15 minutes and there were 6 people waiting inside for mobile orders with no drinks or food coming out. Staff was insanely disorganized.
Service: 1
Rick Abbott
This place is horrible. At 4am. They don’t speak English if your running late skip it because it’s at least a 20 min wait for an order that they never get correct
They forgot to make my food & had to be repeatedly reminded about everything. After 20 minutes of waiting, every item turned out to be missing an ingredient. As I’m writing this in the parking lot, I’m witnessing them make another person sit in the drive-thru line for an unreasonable amount of time considering how it’s not even busy. The other 1 star reviews are all accurate, avoid this place at all costs.
Service: 1
Kristal Deornelas
Not 24 hours
Andy Nguyen
second time door dash this month that had all the food missing and just the drink, the audacity to seal it up with the uncompleted sticker order and pass it to the door dasher is just beyond baffling.
Awful customer service. One of the girls with a headset was super rude. I ordered a mobile order and then I wanted to get something else after the fact (ordered at the window) and she said you need to order it out the window like I did. And then they still forgot that item so I went inside and she was just super rude. Gave me a dirty look…. have an attitude absolutely not. Dont work in customer service if you don’t like people!
Atmosphere: 1
Service: 1
Worst customer service
Service: 1
Unfortunately this Dunkin went downhill. Serving bagels without cream cheese, also without egg. Employees does not understand well what you are asking for. They don’t even tell you if you did not received an item because it was out of stock. Wait time is crazy just for a single coffee. I would not recommend coming to this Dunkin.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 cups of coffee and 1 chocolate on doordash, they charged me $20.31 I didn't even received them. I cancelled the order and they said no refund
Never have I had donuts that were so bad before. totally dry and flavorless. Really not up to par with the usual Dunkin donuts. I've had day old donuts that were gourmet compared to the donuts at this location.
Atmosphere: 3
Food: 1
Service: 2
Horrible u have to repeat ur order 10x and even then xoffe is wrong just go home make ur own
Food: 1
Service: 1
I appreciate this shop, my go to every morning and always kind. It’s the energy you give , be nice I’ve seen how some customers get at this place .
Atmosphere: 5
Food: 5
Service: 5
Got a defective cup. While driving on the highway to work the lid came off and spilled on my leg. Tried calling to tell them and the number says caller unavailable and no way to leave message. Come to that location on my way to work but not anymore. Spoke with manager who gave me a refund for the coffee.
Atmosphere: 1
Food: 1
Service: 1
Mobile order for two coffees and two wraps took over 25 min. Tried to get it inside after the drive thru didn’t move for 15 minutes and there were 6 people waiting inside for mobile orders with no drinks or food coming out. Staff was insanely disorganized.
Service: 1
This place is horrible. At 4am. They don’t speak English if your running late skip it because it’s at least a 20 min wait for an order that they never get correct
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Its Dunkin great coffee
Atmosphere: 5
Food: 5
Service: 5
They forgot to make my food & had to be repeatedly reminded about everything. After 20 minutes of waiting, every item turned out to be missing an ingredient. As I’m writing this in the parking lot, I’m witnessing them make another person sit in the drive-thru line for an unreasonable amount of time considering how it’s not even busy. The other 1 star reviews are all accurate, avoid this place at all costs.
Service: 1
Not 24 hours
second time door dash this month that had all the food missing and just the drink, the audacity to seal it up with the uncompleted sticker order and pass it to the door dasher is just beyond baffling.
Atmosphere: 1
Food: 1
Service: 1
Terrible service worst Dunkin’ Donuts.
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