I wasn’t able to get Dunkin. Work truck too big for drive thru. Tried the front door but unfortunately they don’t unlock it until later in the day. Unacceptable for a coffee shop. Thanks for no coffee zero stars
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caramel Craze
Ryan
It’s supposed to be 24 hours but they started locking the lobby doors I work for the state and I can’t use the drive thru due to the type of truck. I was never locked but they let the homeless ruin it for the rest of us just trying get a coffeee. And oh btw I’m standing out from in my safety yellow work wear next to my truck and they refuse to let me in! So I’m being treated less then due to the size of my truck ! It’s a joke !
Atmosphere: 1
Food: 2
Service: 1
Rene Hodgdon
I ordered delivery between 8-9pm from this location because it is open 24hrs. I ordered a small hot chocolate with whipped topping, large hot chocolate with whipped topping, extra large HOT coffee 4 sugars 4 cream and 1 dozen donuts. Not one thing was right
The hot chocolates were only half full and no whipped topping on either one.
The coffee had so much sugar in it, I had to scoop some out with a spoon. It was a hot coffee and the sugar wasn't dissolved??!!
The dozen donuts... UGH 😫. I ordered the following... 3 Boston Kreme 2 Chocolate Frosted Sprinkles 1 Double Chocolate 2 Glazed 1 Chocolate Glazed 1 Jelly 1 Old Fashioned 1 Blueberry Glazed
What I got was... 2 Strawberry Frosted Sprinkles 2 Vanilla Kreme 2 Powdered 2 Blueberry Glazed 4 Jelly
Not only were the donuts completely wrong but they were hard and dry. Everyone took one bite and threw the donut away.
For a location that is open 24 hours a day to serve stale, hard donuts is unacceptable.
I have tried calling numerous times to speak with a manager only to reach voicemail and receive no calls back.
Food: 1
Rose Sousa Pereira
Lately, their refreshes have been awful taste, like tap water with only a drop of syrup.
Food: 1
Guardian_6
Very friendly staff, every time. Thank you
Atmosphere: 5
Food: 5
Service: 5
Katelyn Omar
Probably will avoid going to this location because of a recent experience I had today. I ordered a sandwich and drink at around 3:40 am today. When I pulled up I was told by the man working he couldn't make me my sandwich because the oven was being cleaned. I told him I would just take my drink then. I was given a refresher and I nicely said I ordered a black tea lemonade. He remade it, but this time it was coffee and lemonade mixed together. I tried it before I left because the drink seemed off by looking at it. I told him it was coffee and lemonade and I asked for a new one. He went to go make it but came back stating there was no black tea. At this point I was grossed out by the coffee and lemonade so I asked if I could just have a refund but he told me he didn't know how to do that. I tried contacting customer service but the person on the phone wasted my time for about 15 minutes and gave me the runaround. I paid with a debit card and wanted my money back, the person on the customer service line was trying to refund the wrong order, because I had to go to a second dunkin to get my order correct. I tried calling the store three times for help today and I have emailed the company but no one has gotten back to me. I'm mostly just bothered by how I can't get in touch with someone for a refund without a hassle. I genuinely felt as though I was bothering the person working by ordering my food and drink because it was such an issue from the start and I felt like he just didn't want to make my order. I'm usually nice I don't complain typically but this experience was terrible.
Update, came in to fix the problem the manager was super nice about it and helped me out and gave me my order today. Everyone working was nice I think what happened the day I ordered was just a fluke. Give your manager a raise she was super nice and understanding about the situation.
Chris Osborne
Went there ask for a donut tonight and he said they were out and I asked if there was anything else and he said no but when I left I saw a whole rack of donuts
Atmosphere: 1
Food: 1
Service: 1
T
Soooo. I ordered a egg and cheese on a croissant with a hash brown and med. Coffee. $9.43 The Meal deal which consists of the SAME thing with beacon was $6 No one said anything...I am mostly upset with me..Lol however when I asked if I could cancel my order and start over I was told No because a manager was not there to refund me.
Atmosphere: 5
Food: 5
Service: 1
Steven Wrightington
Never have an issue with the staff they are usually friendly but I stopped going here months ago because the food always tastes like there is burning plastic in their oven. I just tried it again hoping they fixed this issue and they haven’t. I would avoid this dunks at all costs. Can’t be healthy.
Pastor SDMears
My adventure at this location is generally for the same thing: Wake-Up Wraps. There is not much to say about the food because it's a simple equation.
Customer Service: I am always satisfied with the response, flow, and speed.
i’ve been going here for years since I started living in Taunton and working at various places on route 44, I’ve probably had a couple minor issues here and there, but overall they are always nice to me at this location even if they are busy or a bit frazzled and they’ve never minded that I’d come in to sit down for a while when I used to walk everywhere. One of the few A+ dunks left around here
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caramel Iced Macchiato
DM KxNDI
i’ve been going here for years since I started living in Taunton and working at various places on route 44, I’ve probably had a couple minor issues here and there, but overall they are always nice to me at this location even if they are busy or a bit frazzled and they’ve never minded that I’d come in to sit down for a while when I used to walk everywhere. One of the few A+ dunks left around here
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Macchiato
B
Food and coffee was both awful crazy that can even happen you work at Dunkin it’s not even close to hard horrible employees
Atmosphere: 1
Food: 1
Service: 1
CAFFIENEMA
This D&D is not getting any app orders because of poor internet but my cell told me my order was there. Nobody was happy. I went back in D&D and one employee figured it all out for me. I canceled the order 2 miles away. She started making my coffee for my husband while I was paying with my PayPal.
Service: 5
Recommended dishes: Half Dozen Donuts
Kevin Beaucage
We have stopped ordering food here as it is always burned or stale. My wife has spoken to the manager twice and all she says is that the food quaility they receive is poor. Doesn't explain burned food. I now order food at a different location with no problems. In the past have ordered sausage wraps and found sausage missing. Coffee is ok but no consistency. When I order 1 cream and no sugar. Its either too dark or much too light. Muffins are always stale at this location.
I wasn’t able to get Dunkin. Work truck too big for drive thru. Tried the front door but unfortunately they don’t unlock it until later in the day. Unacceptable for a coffee shop. Thanks for no coffee zero stars
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caramel Craze
It’s supposed to be 24 hours but they started locking the lobby doors I work for the state and I can’t use the drive thru due to the type of truck. I was never locked but they let the homeless ruin it for the rest of us just trying get a coffeee. And oh btw I’m standing out from in my safety yellow work wear next to my truck and they refuse to let me in! So I’m being treated less then due to the size of my truck ! It’s a joke !
Atmosphere: 1
Food: 2
Service: 1
I ordered delivery between 8-9pm from this location because it is open 24hrs. I ordered a small hot chocolate with whipped topping, large hot chocolate with whipped topping, extra large HOT coffee 4 sugars 4 cream and 1 dozen donuts. Not one thing was right
The hot chocolates were only half full and no whipped topping on either one.
The coffee had so much sugar in it, I had to scoop some out with a spoon. It was a hot coffee and the sugar wasn't dissolved??!!
The dozen donuts... UGH 😫. I ordered the following...
3 Boston Kreme
2 Chocolate Frosted Sprinkles
1 Double Chocolate
2 Glazed
1 Chocolate Glazed
1 Jelly
1 Old Fashioned
1 Blueberry Glazed
What I got was...
2 Strawberry Frosted Sprinkles
2 Vanilla Kreme
2 Powdered
2 Blueberry Glazed
4 Jelly
Not only were the donuts completely wrong but they were hard and dry. Everyone took one bite and threw the donut away.
For a location that is open 24 hours a day to serve stale, hard donuts is unacceptable.
I have tried calling numerous times to speak with a manager only to reach voicemail and receive no calls back.
Food: 1
Lately, their refreshes have been awful taste, like tap water with only a drop of syrup.
Food: 1
Very friendly staff, every time. Thank you
Atmosphere: 5
Food: 5
Service: 5
Probably will avoid going to this location because of a recent experience I had today. I ordered a sandwich and drink at around 3:40 am today. When I pulled up I was told by the man working he couldn't make me my sandwich because the oven was being cleaned. I told him I would just take my drink then. I was given a refresher and I nicely said I ordered a black tea lemonade. He remade it, but this time it was coffee and lemonade mixed together. I tried it before I left because the drink seemed off by looking at it. I told him it was coffee and lemonade and I asked for a new one. He went to go make it but came back stating there was no black tea. At this point I was grossed out by the coffee and lemonade so I asked if I could just have a refund but he told me he didn't know how to do that. I tried contacting customer service but the person on the phone wasted my time for about 15 minutes and gave me the runaround. I paid with a debit card and wanted my money back, the person on the customer service line was trying to refund the wrong order, because I had to go to a second dunkin to get my order correct. I tried calling the store three times for help today and I have emailed the company but no one has gotten back to me. I'm mostly just bothered by how I can't get in touch with someone for a refund without a hassle. I genuinely felt as though I was bothering the person working by ordering my food and drink because it was such an issue from the start and I felt like he just didn't want to make my order. I'm usually nice I don't complain typically but this experience was terrible.
Update, came in to fix the problem the manager was super nice about it and helped me out and gave me my order today. Everyone working was nice I think what happened the day I ordered was just a fluke. Give your manager a raise she was super nice and understanding about the situation.
Went there ask for a donut tonight and he said they were out and I asked if there was anything else and he said no but when I left I saw a whole rack of donuts
Atmosphere: 1
Food: 1
Service: 1
Soooo. I ordered a egg and cheese on a croissant with a hash brown and med. Coffee. $9.43
The Meal deal which consists of the SAME thing with beacon was $6
No one said anything...I am mostly upset with me..Lol however when I asked if I could cancel my order and start over I was told No because a manager was not there to refund me.
Atmosphere: 5
Food: 5
Service: 1
Never have an issue with the staff they are usually friendly but I stopped going here months ago because the food always tastes like there is burning plastic in their oven. I just tried it again hoping they fixed this issue and they haven’t. I would avoid this dunks at all costs. Can’t be healthy.
My adventure at this location is generally for the same thing: Wake-Up Wraps. There is not much to say about the food because it's a simple equation.
Customer Service: I am always satisfied with the response, flow, and speed.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
i’ve been going here for years since I started living in Taunton and working at various places on route 44, I’ve probably had a couple minor issues here and there, but overall they are always nice to me at this location even if they are busy or a bit frazzled and they’ve never minded that I’d come in to sit down for a while when I used to walk everywhere. One of the few A+ dunks left around here
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caramel Iced Macchiato
i’ve been going here for years since I started living in Taunton and working at various places on route 44, I’ve probably had a couple minor issues here and there, but overall they are always nice to me at this location even if they are busy or a bit frazzled and they’ve never minded that I’d come in to sit down for a while when I used to walk everywhere. One of the few A+ dunks left around here
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Macchiato
Food and coffee was both awful crazy that can even happen you work at Dunkin it’s not even close to hard horrible employees
Atmosphere: 1
Food: 1
Service: 1
This D&D is not getting any app orders because of poor internet but my cell told me my order was there.
Nobody was happy. I went back in D&D and one employee figured it all out for me. I canceled the order 2 miles away. She started making my coffee for my husband while I was paying with my PayPal.
Service: 5
Recommended dishes: Half Dozen Donuts
We have stopped ordering food here as it is always burned or stale. My wife has spoken to the manager twice and all she says is that the food quaility they receive is poor. Doesn't explain burned food. I now order food at a different location with no problems. In the past have ordered sausage wraps and found sausage missing. Coffee is ok but no consistency. When I order 1 cream and no sugar. Its either too dark or much too light.
Muffins are always stale at this location.
Atmosphere: 3
Food: 2
Service: 4
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