I placed an order on December 1 for a two hour delivery at the BJ's store in Revere, Mass. About four hours later, a store manager called me and told me they couldn't process the order and asked me if wanted it delivered or cancelled. I asked her to cancel and she reassured me that my credit card would not be charged. Well two days later my credit card was charged and the order is showing on my app as delivered. I called BJ's and Calisa, Manager told me that they had nothing to do with that and to contact Doordash. After telling her I placed the order thru the BJ's app and it was their responsibility she said she would call dooordash. Later on that night some guy from Doordash called me and said they needed to "investigate" where the order went before they could do anything. Seriously??? The charge is still on my credit card. I just called my credit card company and started a dispute. Wow!!! So far, I spoke to two managers at BJ's in Revere, one doordash guy who couldn't even speak English and my credit card company. I am extremely frustrated at this point. Trying to order from BJ's shouldn't be this hard!!!
Jim Pisco Jr.
Definitely convenient. Best gas prices. Let’s not forget 5% back on purchases with their Visa card. ?
Jim Pisco Jr.
Definitely convenient. Best gas prices. Let’s not forget 5% back on purchases with their Visa card. 👍
Rubio Taxi Boston
(Translated by Google) Excellent service the best in Boston(Original)Excelente servicio el mejor de Boston
Tony Decris
Worst store ever. No help, what help they have is rude. No check out people. Items are never consistent.
Mazz
Its huge and they have a great selection and good prices!!
Jam l
Its huge and they have a great selection and good prices!!
Imaris
Its huge and they have a great selection and good prices!!
Mike Russo
Someone in BJ’s senior leadership needs to explain to me why our membership fees don’t cover the cost of fully staffing the Revere, MA location. The staff here are polite and professional; it’s an insult to their hard work that their numbers aren’t increased to meet the clear demands. Waiting thirty minutes to check out is utterly preposterous. Saving money by understaffing isn’t a business plan - it’s a go out of business plan.
Im l
Its huge and they have a great selection and good prices!!
Its huge and they have a great selection and good prices!!
Maryanne Lyons
Great prices fresh food but hate the long lines
Rosa Galvao
I love BJ'S I buy pretty much everything there, they are a great to shop.
Jeffrey A. Marcheterre
here is my complaint. BJ's has suddenly decided not to except paper coupons even though they mailed out coupon booklets to their customers. This to me was the best part about BJ's, and now there is no reason to remain a member. I can get great deals at other stores who do want my business.
I placed an order on December 1 for a two hour delivery at the BJ's store in Revere, Mass. About four hours later, a store manager called me and told me they couldn't process the order and asked me if wanted it delivered or cancelled. I asked her to cancel and she reassured me that my credit card would not be charged. Well two days later my credit card was charged and the order is showing on my app as delivered. I called BJ's and Calisa, Manager told me that they had nothing to do with that and to contact Doordash. After telling her I placed the order thru the BJ's app and it was their responsibility she said she would call dooordash. Later on that night some guy from Doordash called me and said they needed to "investigate" where the order went before they could do anything. Seriously??? The charge is still on my credit card. I just called my credit card company and started a dispute. Wow!!! So far, I spoke to two managers at BJ's in Revere, one doordash guy who couldn't even speak English and my credit card company. I am extremely frustrated at this point. Trying to order from BJ's shouldn't be this hard!!!
Definitely convenient. Best gas prices. Let’s not forget 5% back on purchases with their Visa card. ?
Definitely convenient. Best gas prices. Let’s not forget 5% back on purchases with their Visa card. 👍
(Translated by Google) Excellent service the best in Boston(Original)Excelente servicio el mejor de Boston
Worst store ever. No help, what help they have is rude. No check out people. Items are never consistent.
Its huge and they have a great selection and good prices!!
Its huge and they have a great selection and good prices!!
Its huge and they have a great selection and good prices!!
Someone in BJ’s senior leadership needs to explain to me why our membership fees don’t cover the cost of fully staffing the Revere, MA location. The staff here are polite and professional; it’s an insult to their hard work that their numbers aren’t increased to meet the clear demands. Waiting thirty minutes to check out is utterly preposterous. Saving money by understaffing isn’t a business plan - it’s a go out of business plan.
Its huge and they have a great selection and good prices!!
Restaurantji Recommends
Okay but you need a membership
Its huge and they have a great selection and good prices!!
Great prices fresh food but hate the long lines
I love BJ'S I buy pretty much everything there, they are a great to shop.
here is my complaint. BJ's has suddenly decided not to except paper coupons even though they mailed out coupon booklets to their customers. This to me was the best part about BJ's, and now there is no reason to remain a member. I can get great deals at other stores who do want my business.
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