No vailla frosty available. And they gave me a chicken sandwich without the bread. No bread available.
Atmosphere: 1
Food: 1
Service: 1
Eric Lofgren
The employees here are extremely incompetent as they can’t count to 10 nor know how to fill a large fry container more than half way. They also dont answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Stefan Dolphyn
DO NOT USE DRIVE THROUGH unless you want to be stuck taking to an AI who is so unintelligent that it mistakes the word milk for no, the word coke for no, the word yes for no.... But at the end it didn't understand the word no. This is as hopeless as it was useless. I'm never giving my business to a company who cares so little for it's customers that it can't even have decency to speak to you when taking your money for what is already sub par service. Shame on you. And shame on whoever thought replacing humans was a good idea
Atmosphere: 1
Food: 3
Service: 1
Travis W
Avoid - Ai order system doesn’t work
Atmosphere: 1
Food: 1
Service: 1
Brianna Smith
Awful. Always something here whether it’s in person or through DoorDash. Attitude, long wait or never even getting your order. For years it’s been like this too I avoid going here and anytime I do I regret it.
Service: 1
Victor Macedo da Silva
Didn't really like the AI taking the order at first, but now think about I think was a very good thing
Atmosphere: 5
Food: 5
Service: 5
Carlos R
Food is almost always cold, tables are always dirty, employees look at you like your bothering them when your trying to order food. They also lock their doors randomly at times and only want drive-thru orders. Might be worse Wendy’s I’ve ever been to.
Update : they still suck nothing has changed and the managers seem not to care about customer service, especially the one with the glasses. Place should shut down and everyone should be retrained or reassigned. Disgusting !
Atmosphere: 1
Food: 1
Service: 1
Seth Mott
Rotting lettuce on my burger and the ai messed up the order
C-Lo CT2
Food is almost always cold, tables are always dirty, employees look at you like your bothering them when your trying to order food. They also lock their doors randomly at times and only want drive-thru orders. Might be worse Wendy’s I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Thomas O'Neill
Alberto was kind courteous and professional, he made my customer experience a wonderful one. This man and the rest of the staff deserves raises and promotions.
My favorite Wendys since they opened in 2020. From JP to Joey and David and Kazuo and Claudia and the daytime ladies they are always good to me.
Atmosphere: 5
Food: 5
Service: 5
Cannon Fodder
Food was missing all bacon and the dumb AI can't take your order right.
Atmosphere: 1
Food: 1
Service: 1
Carol Shaw
Food was ready fast. They got the order correct. Great food and good value.
Atmosphere: 5
Food: 5
Service: 5
Ariane Monique
The worst service I’ve ever seen in my life, they accepted the pick up order by Uber eats, did not place the order and still left waiting at the door without any satisfaction. I’ll never come back in this place again
Atmosphere: 1
Service: 1
Ryan
Id rather just starve then ever stop in here again, no urgency amongst the staff everyone walking around looking confused.
No vailla frosty available. And they gave me a chicken sandwich without the bread. No bread available.
Atmosphere: 1
Food: 1
Service: 1
The employees here are extremely incompetent as they can’t count to 10 nor know how to fill a large fry container more than half way. They also dont answer the phone.
Atmosphere: 1
Food: 1
Service: 1
DO NOT USE DRIVE THROUGH unless you want to be stuck taking to an AI who is so unintelligent that it mistakes the word milk for no, the word coke for no, the word yes for no.... But at the end it didn't understand the word no. This is as hopeless as it was useless. I'm never giving my business to a company who cares so little for it's customers that it can't even have decency to speak to you when taking your money for what is already sub par service. Shame on you. And shame on whoever thought replacing humans was a good idea
Atmosphere: 1
Food: 3
Service: 1
Avoid - Ai order system doesn’t work
Atmosphere: 1
Food: 1
Service: 1
Awful. Always something here whether it’s in person or through DoorDash. Attitude, long wait or never even getting your order. For years it’s been like this too I avoid going here and anytime I do I regret it.
Service: 1
Didn't really like the AI taking the order at first, but now think about I think was a very good thing
Atmosphere: 5
Food: 5
Service: 5
Food is almost always cold, tables are always dirty, employees look at you like your bothering them when your trying to order food. They also lock their doors randomly at times and only want drive-thru orders. Might be worse Wendy’s I’ve ever been to.
Update : they still suck nothing has changed and the managers seem not to care about customer service, especially the one with the glasses. Place should shut down and everyone should be retrained or reassigned. Disgusting !
Atmosphere: 1
Food: 1
Service: 1
Rotting lettuce on my burger and the ai messed up the order
Food is almost always cold, tables are always dirty, employees look at you like your bothering them when your trying to order food. They also lock their doors randomly at times and only want drive-thru orders. Might be worse Wendy’s I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Alberto was kind courteous and professional, he made my customer experience a wonderful one. This man and the rest of the staff deserves raises and promotions.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My favorite Wendys since they opened in 2020. From JP to Joey and David and Kazuo and Claudia and the daytime ladies they are always good to me.
Atmosphere: 5
Food: 5
Service: 5
Food was missing all bacon and the dumb AI can't take your order right.
Atmosphere: 1
Food: 1
Service: 1
Food was ready fast. They got the order correct. Great food and good value.
Atmosphere: 5
Food: 5
Service: 5
The worst service I’ve ever seen in my life, they accepted the pick up order by Uber eats, did not place the order and still left waiting at the door without any satisfaction. I’ll never come back in this place again
Atmosphere: 1
Service: 1
Id rather just starve then ever stop in here again, no urgency amongst the staff everyone walking around looking confused.
Atmosphere: 1
Food: 3
Service: 1
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