Rowley Pizza Factory

5 stars for Ryan!

Service: 5

Great food and excellent service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Pizza, Buffalo Chicken Pizza, Roast Beef, Greek

Waited 45 minutes for the food. When I got home and saw the roast beef sandwich I was so disgusted. It was like old gray leather. The kids chicken fingers were so hard and dry they couldn’t even eat them. I do not recommend this establishment for eating.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Roast Beef Sandwich

Best turkey sub I have ever had, you can tell whoever made it took their time. Other places throw everything together and it's a mess- after a bad day at work having an immaculate sub was just what I needed :)

Atmosphere: 5

Food: 5

Service: 5

Some of the better pizza in the north.

Atmosphere: 5

Food: 5

Service: 5

The food outta this place is always a 9 or better. The owner and family take pride in what they do. They are friendly and courteous. Again, the food is GREAT.

Atmosphere: 5

Food: 5

Service: 5

Great place good food an service definitely be back

Atmosphere: 4

Food: 5

Service: 5

The food is great! Our company orders here frequently. The customer service is top notch. Thank you again Pizza Factory!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

These folks really care about serving the best quality food, to give their customers the best bang for their buck!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Very friendly staff.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pizza

One of my go-to’s in the area! We love the family who owns and runs it. The food has always been fresh and prepared with care. It comes out absolutely delicious! Personal family favorites are: the calzones, pizza and subs! Love to support this wonderful, local business.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chesser Steak Sub, Cheese Pizza

In my opinion as someone fairly new to New England, this is the best pizza I found in this part of MA. Most of the other places around are Greek-style pizza, which I’m not a fan of.Recently we had our favorite, the “Sweet, Spicy, Salty” pizza, which has pineapple, bacon, and jalapeños. We ordered at 7pm on a Friday, and by the time we arrived 15min later the pie was ready.The toppings were fresh, the amount of sauce and cheese appropriate, and the crust - my favorite part - was tasty and chewy.There are a few tables, but this isn’t an “Italian Restaurant,” it’s a pizza joint. The business is clearly geared toward takeout.Friendly people, good food, what else do you want?

Atmosphere: 3

Food: 5

Service: 4

Got a large chicken and broccoli, when i opened the pizza it was pretty much just a cheese pizza, had like 6 tiny pieces of chicken and like 2 pieces of broccoli that had been picked apart as thin as possible. Wasn't mad just disappointed The pizza itself reminded me of the Sahara desert, scarce and desolate. two large pizzas for 50$ is mind blowing.

Atmosphere: 2

Food: 2

Service: 3

Subpar at best. Few different instances really rubbed me the wrong way and I’ll never go here again. 1.) I ordered delivery to Ipswich. Paid over the phone for 1 GF pizza (which is over $20 btw, already kind of ridiculous). The delivery driver (who wears a kilt, Idk his name) calls me super angry because he could not find my apartment. I told him I’d meet him in the parking lot by my car (gave description of my car). I meet him and tip him a $5 bill (it was all I had on me in cash and almost $30 for one pizza is crazy). He then proceeds to give me a hard time about him not being able to find my unit, was super rude about it to me. I don’t know what he was expecting to achieve out of this. Sounds like a him problem. 2.) The next time I called for delivery the employee on the phone said let me put you on hold, he didn’t press the hold button I heard the entire convo- he says to the delivery driver “Do you want to deliver to Ips.? It’s the girl who gave you a $5 tip last time.” As if $5 tip for ONE pizza is not enough… it was a 25% tip of what I ordered. The employee took my order. And I paid over the phone with my debit card and I added a tip over the phone for the driver and I think I tipped $10 because of the comment he made, which is a 50% tip of what I ordered and should not have felt guilted into tipping more. The delivery driver knocks on my front door, I take the pizza and proceed to go back into my apartment. He knocks on my door and is very rude and berates me for a tip, saying this is how he makes his living, etc. not even in a kind way. I said I paid over the phone and tipped $10 over the phone. Again, I tipped more this time when I should not have felt pressured into doing so only for him to be rude to me, again. The delivery driver called Pizza Factory in front of me and made me give him my debit card and read the employee my debit card numbers over the phone. Allegedly the payment did not go through the first time… and 3.) this happened prior to both instances above. I was working in Rowley, got out of work and called Pizza Factory for a pizza. No one answered the phone. So I drove over there. I was the only customer in the lot and I was parked directly in front of the location and could see all employees inside. I called from my car to order - I watched as no one did anything and completely ignored the phone call. I should have just left, but proceeded to go inside to order and then they took my order. The employees are rude, especially delivery driver. I’m gluten free so limited options, the pizza is way too expensive for what it is and it’s subpar AT BEST. Topsfield House has a $11 gluten free pizza and it’s amazing, plus the staff are so friendly. I guess Rowley House has a GF pizza now but have yet to try it (also not sure the price point). Definitely skip this place.

Great food fast