The new Dunkin’ manager Kenneara is amazing. The energy that Kenneara brings day in and day out to the restaurant is the reason I keep coming back. This location before was never running so smoothly. Under pressure she moves with grace and is a prime example for her team as the leader. When the store is busy she does her best to keep the team in order and keep things flowing so customers can get in and out. She is very dedicated, Ive seen her here at closing on a few occasions coming in for my afternoon refresher.
Atmosphere: 5
Food: 5
Service: 5
Rev Lance Matthew Dyer
Kudos to Sosa. She is a SuperWoman. I placed my order in Dunkin at 3:23 on 8/21/2025, at 3:25. A rush of customers came in that did not stop until 4 p.m. Sosa was the only one working behind the counter the entire time. I sat down and enjoyed my order of food and beverage that Sosa prepared for me. I watched for the next 30 minutes, well Sosa prepared everyone's order that was in line, AND every mobile order that came over, without missing a beat. The rush ended at 4:00. A second employee came behind the counter at 4:01 from her break, with little to do, business had slowed. I had finished my meal and headed home. When I come back tomorrow, I hope Sosa, who I call... Dunkin's SuperWoman is there to take my order.
Atmosphere: 5
Food: 5
Service: 5
Tyler Medeiros
They betch
Nada M
Dirty and disgusting dunkin. I ordered mango pineapple refresher this morning and i found black dirt inside the cup and a huge black dirt when i drained it into the water. Never again. Waste of money plus long time waiting and rude customer service.
Matt Child
Dirty. Convenient location, inconvenient incompetent staff. If that hatian man is working just leave. Makes sense why the managers always on his shift. Waste of time and money. Get get new staff.
Atmosphere: 1
Food: 1
Service: 1
Nathan Smith
Service is so slow; I did a mobile order 10min before arriving because I know this, and I still ended up waiting an additional 20 minutes. I left with just my coffee and left without my food.
Atmosphere: 1
Food: 1
Service: 1
Brianna Mannering
if you order the same coffee every day for 7 days straight, you’ll be lucky to get your coffee made correctly just 1 day out of those 7.
Kayla Cox
The manager are super nice, but the service is extremely slow can never get in and out. You’re always gonna stand there and wait more than 15 minutes for your food or coffee.
Atmosphere: 2
Food: 2
Service: 1
Jose Cordero
Normal dunks. Little lot next to it for quick in and out. Staff is good.
Ladies gave me great service in a timely manner on my way to work.
Atmosphere: 5
Food: 5
Service: 5
Brandon Olmos
Fast and Kind staff.
Luv Harris
very fresh donuts. this is the only one i go to now because of that
Atmosphere: 4
Food: 5
Service: 4
Sunaya Pierre
Very nice and thoughtful people who work here. This Dunkin is my favorite location in all of Boston.
Atmosphere: 5
Food: 5
Service: 5
Salman
Bro I swear to god they made me wait 25 minutes for a coffee so I let slide since i though it was a one time thing but this is the second time I have waited over 20 for something tho they had 8 people working
The new Dunkin’ manager Kenneara is amazing. The energy that Kenneara brings day in and day out to the restaurant is the reason I keep coming back. This location before was never running so smoothly. Under pressure she moves with grace and is a prime example for her team as the leader. When the store is busy she does her best to keep the team in order and keep things flowing so customers can get in and out. She is very dedicated, Ive seen her here at closing on a few occasions coming in for my afternoon refresher.
Atmosphere: 5
Food: 5
Service: 5
Kudos to Sosa. She is a SuperWoman. I placed my order in Dunkin at 3:23 on 8/21/2025, at 3:25. A rush of customers came in that did not stop until 4 p.m. Sosa was the only one working behind the counter the entire time. I sat down and enjoyed my order of food and beverage that Sosa prepared for me.
I watched for the next 30 minutes, well Sosa prepared everyone's order that was in line, AND every mobile order that came over, without missing a beat. The rush ended at 4:00.
A second employee came behind the counter at 4:01 from her break, with little to do, business had slowed.
I had finished my meal and headed home. When I come back tomorrow,
I hope Sosa, who I call...
Dunkin's SuperWoman is there to take my order.
Atmosphere: 5
Food: 5
Service: 5
They betch
Dirty and disgusting dunkin. I ordered mango pineapple refresher this morning and i found black dirt inside the cup and a huge black dirt when i drained it into the water. Never again. Waste of money plus long time waiting and rude customer service.
Dirty. Convenient location, inconvenient incompetent staff. If that hatian man is working just leave. Makes sense why the managers always on his shift. Waste of time and money. Get get new staff.
Atmosphere: 1
Food: 1
Service: 1
Service is so slow; I did a mobile order 10min before arriving because I know this, and I still ended up waiting an additional 20 minutes. I left with just my coffee and left without my food.
Atmosphere: 1
Food: 1
Service: 1
if you order the same coffee every day for 7 days straight, you’ll be lucky to get your coffee made correctly just 1 day out of those 7.
The manager are super nice, but the service is extremely slow can never get in and out. You’re always gonna stand there and wait more than 15 minutes for your food or coffee.
Atmosphere: 2
Food: 2
Service: 1
Normal dunks. Little lot next to it for quick in and out. Staff is good.
Atmosphere: 3
Food: 3
Service: 4
The Matcha Lattes are amazing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ladies gave me great service in a timely manner on my way to work.
Atmosphere: 5
Food: 5
Service: 5
Fast and Kind staff.
very fresh donuts. this is the only one i go to now because of that
Atmosphere: 4
Food: 5
Service: 4
Very nice and thoughtful people who work here. This Dunkin is my favorite location in all of Boston.
Atmosphere: 5
Food: 5
Service: 5
Bro I swear to god they made me wait 25 minutes for a coffee so I let slide since i though it was a one time thing but this is the second time I have waited over 20 for something tho they had 8 people working
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Dunkin' Refreshers, Loaded Hash Browns
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