Captain Scott's Seafood Restaurant

We really enjoyed our meals ! The 2 waitresses worked together and were really nice and on top of everything . We will return. Thank You !

11 out of 10 , Unbelievably good, better than your grandmas recipe. Don’t believe me , go try it yourself. Delicious food , friendly faces , great environment. Highly recommend

Really enjoy sitting in the bar and chatting with other folks. Not to mention the very friendly staff and their great service.

Atmosphere: 4

Food: 5

Service: 5

We came here on the early side for weekday dinner. The decor is attractive and our server was friendly and efficient.
The food was all good. We enjoyed scallops alfredo, and stuffed shrimp. We also tried the clam chowder and lobster bisque, which were good but unfortunately neither was hot.
They also have plenty of parking.

Atmosphere: 4

Food: 4

Service: 5

The food here was amazing!! Cooked fresh just the way we ordered it. The seafood combo and the Captain's burger! 😋
The atmosphere was awesome, they even have outside dining which is perfect on a beautiful Fall day. The people were all so pleasant. We will definitely be going back

Wheelchair accessibility: Fully wheelchair accessibility. Plenty of parking

Atmosphere: 5

Food: 5

Service: 5

We have been going to Captains/Captain Scott's for many years and have not eaten a bad meal until last night. The Stuffed Scrod was dry, the potatoes were dry and tastless. The fish used to be cooked in a casssrole dish that made it moist and delicious. Instead it was fried and not Stuffed. When the sever was told she said she was sorry but nothing else was done. I wonder if they have change the Chef and he or she does not know how to fix their scrod dinners. There are so many choices in the area, they have to elevate their quality and cooks training. We may not return any time soon. Sorry.

Atmosphere: 4

Food: 1

Service: 3

Not bad, just really uneventful. Had fried seafood, I think the oil needed to be changed as every thing tasted the same.
It was dead, yet the service was slow.
Again, not bad but we wont return with all the options in that area.

Atmosphere: 3

Food: 3

Service: 3

This is a restaurant that we have. gone to several times over the past 10 years and was one of our favorites but we went twice in the past month and had bad experiences.
We assumed the first was just a fluke so we wanted to try again .
The first time it was quite slow and they appeared to be staff challenged ,who isn't ? Aside from being slow we did not get bread while waiting so we did end up asking and we did get bread dropped off rather quickly with no butter. I don't use it but my husband does so it took a bit to get the waitresses attention to get butter and she seemed surprised that we wanted any but we got it . Another observation was that they no longer served the bread with the olive oil for dipping which was always nice .
The food took about a half hour to get and the waitress never stopped by to say sorry it was a bad night and that our food will be coming.
The food was ok but not quite what we recall. We got the haddock and scallops . It took a while to get the check. It seemed like our waitress was swapped to the room on the other end . We figured just a bad night since we saw the bus boy was trying to help out with bringing water and bread so we tried again this past Saturday night.
Sadly it was worse . There looked like there was more staff but it was the same start ,no bread so we did ask and it took a little while to get the bread but we got it. It took about a half hour to get out cup of lobster bisque which was kind of crazy as I know it is already made and just has to be scooped into a cup.
The couple next to us and the family across from us with 2 kids are in the same boat and waiting quite a while . The couple asked if we had been there before and we told them we had loved this place but were kind of surprised that twice in a short period of time it was not a good experience. We finally got our meal after one hour .
I think the most annoying part was that our waitress never came over to say it was a bad night and apologize for the long wait . The waitress at the next table did at least do that once which is at least a nice gesture.
My husband got the fried scallops and haddock and it was quite salty . I noticed that was a comment in a couple other reviews . If we were not already so hungry and waited so long we may have asked for something else but my husband just started cutting some of the breading off which helped . My scallop salad was ok but could have had an extra scallop or two and also could have been a little more grilled.
We still left a 15 % tip but we usually leave 20 or more .
I notice that the responses from the owner are somewhat defensive and I think that's unfortunate . Another one of our favorite restaurants offered us a 25 dollar gift certificate when we got a steak tip salad that was too tough to even chew for the first time ever..They knew we never complain and just wanted to offer something to let us know how much they value our business.That was above and beyond but it's nice when managers do something to try to make sure customers will want to come back ,even just 15% off your bill or something.
That is a better way to ensure your regular customers come back.
I hope we come try again in the future but 2 times in a row is enough for a while so it will be a long time .
I do want to say that the older waitress with the black hair is always great with the customers and does a wonderful job . If we at least had her it would not have been so awful so I hope she is very appreciated there .
Something is wrong when the people at the next table were looking up reviews just like we were to see if any others were having similar experiences.
I hope things get better there . It was always a great place and obviously we aren't the only ones noticing a change.
JZ

Atmosphere: 3

Food: 2

Service: 2

Very yummy food. The staff were very attentive (food didn't come out fast but we were OK with that) and friendly.

Atmosphere: 5

Food: 4

Service: 4

We had an awesome experience at the Captain's Bar and Grill. We arrived late and we were enthusiastically welcomed by the waitress. I'm sorry I can't remember her name. Our family was meeting us there and they arrived at closing time but it was not a problem for the staff. We were welcomed heartily and feed wonderful food. I will hope to visit this place again and arrive at a better time for the staff. Thanks again for a great experience.

Atmosphere: 5

Food: 5

Service: 5

We loved this place, the portions are nice compared to the price. The staff is friendly and fantastic, they even were able to remake a dish for a friend of our that had an ingredient that doesn’t sit well with.

Would definitely come back to Sandwich, MA for another Chicken Parm sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Sandwich, Haddock, Clam Chowder

My husband and I had a delicious lunch on the outdoor patio of Captian Seafood. I had the swordfish salad with Greek salad dressing and my husband had their lunch special-soup, sandwich with fries and desert.The food was fresh, delicious and the price was great! They were very helpful with my gluten-free restricions. I look forward to eating here next time.we come this way!

Atmosphere: 5

Food: 5

Service: 5

Best restaurant my son (he's 10 and wanted to leave a review!) has been to. His words about the establishment are: The waitress was really nice, the food was delicious and served fast.

I couldn't disagree with him so this review is from us both!

Atmosphere: 5

Food: 5

Service: 5

First time visit for lunch based on a recommendation, and did not disappoint. Sat at the cozy sized bar and took notice of the great ocean/Cape decor. Wide ranging menu with so many options! We started with a mountain order of onion rings and our groups food and drinks were excellent. Personally went with the swordfish caesar wrap which was amazing! Had never heard of it, and didn't disappoint! If you're looking for a solid place w the true look and feel of Cape Cod, this is your spot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Swordfish Sandwich, Onion Rings

Great lunch spot in Sandwich Massachusetts. Hope to return sooner than later.

Atmosphere: 5

Food: 5

Service: 5