I’m really disappointed with the service and also the quality of the ice cream. I was served by a lady wearing a different shirt than everyone else. She was rude and dismissive and just outright unpleasant. The ice cream (mint chip in a cup) was served to me with frost all over it and dripping down the side of the cup. The floors looked like they have never been cleaned a single time since they started business. I would not recommend.
Nemanja Predojevic
Great ice cream! Got the soft serve. The staff was friendly and inquired about what I wanted. Kudos to the staff!
Nayliana Villalona
I went to the shop to get some ice cream and there was this young girl working there and the boss or manger was accusing her of stealing money out of the register the poor girl looked very scared she was also the only colored employee working at the time it was very sad I have went before and last time I went they was saying the girls hair was nappy to remind you this is a white owned shop
Joe Beatty
They serve Richardsons ,which is a plus, but something just isn't the same. It's not the cleanest place , the help isn't always eager to help, and some of the flavors aren't up to what you get at the actual Richardsons. I ordered Butter Pecan and it was blender than Vanilla. It's good that its so close to me ,but maybe put a little more heart into keeping the place clean and some help that actually wants to help.
Stacy Rice
Great sundaes
valentine ze
Great banana split!
Kimberly Neary
Staff on-site but doors are locked and no service offered. Hours all state open until 9pm. Really disappointed!
Service: 1
Ray Ray
Very Over priced
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sundaes, Ice Cream Cone
Milan 1424
Place is clean but the service is not that much good because the workers were talking and not paying attention on the customer.
When the math ain’t matching! I stop by today with my daughter got two small ice cream, young lady told me it was $15 and some change. I told her 7 plus 5 was 12 dollars she said the jimmies which were only .75. Never going back. There’s no integrity with small businesses anymore. Yes I saw the prices 5.45 plus .75 jimmies plus 7.45 is $13.65 so I paid $3.00 in taxes I don’t think so. Nice to say you give discount when pay with cash because I paid with a $20 bill and got no discount
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sundaes, Ice Cream Cone
Jaquelyn Gomez
I am guessing the three young girls working on a Saturday evening are high school students but i’ve noticed that while they’re extremely busy an older working adult goes off to the parking lot talking giggling to someone for a good 10-15 minutes. Honestly shouldn’t you be inside the store helping out instead of talking outside? I don’t know but if you’re on the clock shouldn’t you be doing some type of work related task instead of having a whole conversation outside? But even if you’re a manager/store owner I don’t think this is the type of example you should be setting. Like be a team player and be an example of team player? And this is the same person who was giving a whole attitude to a young employee like you yourself isnt doing any better. Because i know very well if the three young girls went outside to have a whole conversation with someone during work hours the adult/manager/owner is gonna say something.
Update: it took her 28 minutes to come back inside the store and is continuing to converse while theres a whole line, inside and outside
Nickolas Beal
Banana Splitz is an amazing establishment with amazing staff and even better ice cream
Nickolas James
Banana Splitz is an amazing establishment with amazing staff and even better ice cream
Steve Pasquale
I here first off the customer service was horrible one of the workers was snappy I ate ridiculous 10 dollar ice cream Sunday when I can get a tub of vanilla at stop and shop for 4 bucks then I went home and immediately got sick soar throat and fever idk if they don’t clean there store or if one of the workers was sick but I don’t ever recommend going there
I’m really disappointed with the service and also the quality of the ice cream. I was served by a lady wearing a different shirt than everyone else. She was rude and dismissive and just outright unpleasant. The ice cream (mint chip in a cup) was served to me with frost all over it and dripping down the side of the cup. The floors looked like they have never been cleaned a single time since they started business. I would not recommend.
Great ice cream! Got the soft serve. The staff was friendly and inquired about what I wanted. Kudos to the staff!
I went to the shop to get some ice cream and there was this young girl working there and the boss or manger was accusing her of stealing money out of the register the poor girl looked very scared she was also the only colored employee working at the time it was very sad I have went before and last time I went they was saying the girls hair was nappy to remind you this is a white owned shop
They serve Richardsons ,which is a plus, but something just isn't the same. It's not the cleanest place , the help isn't always eager to help, and some of the flavors aren't up to what you get at the actual Richardsons. I ordered Butter Pecan and it was blender than Vanilla. It's good that its so close to me ,but maybe put a little more heart into keeping the place clean and some help that actually wants to help.
Great sundaes
Great banana split!
Staff on-site but doors are locked and no service offered. Hours all state open until 9pm. Really disappointed!
Service: 1
Very Over priced
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sundaes, Ice Cream Cone
Place is clean but the service is not that much good because the workers were talking and not paying attention on the customer.
Atmosphere: 4
Food: 4
Service: 1
Me and my kids go to place!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When the math ain’t matching! I stop by today with my daughter got two small ice cream, young lady told me it was $15 and some change. I told her 7 plus 5 was 12 dollars she said the jimmies which were only .75. Never going back. There’s no integrity with small businesses anymore. Yes I saw the prices 5.45 plus .75 jimmies plus 7.45 is $13.65 so I paid $3.00 in taxes I don’t think so. Nice to say you give discount when pay with cash because I paid with a $20 bill and got no discount
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sundaes, Ice Cream Cone
I am guessing the three young girls working on a Saturday evening are high school students but i’ve noticed that while they’re extremely busy an older working adult goes off to the parking lot talking giggling to someone for a good 10-15 minutes. Honestly shouldn’t you be inside the store helping out instead of talking outside? I don’t know but if you’re on the clock shouldn’t you be doing some type of work related task instead of having a whole conversation outside? But even if you’re a manager/store owner I don’t think this is the type of example you should be setting. Like be a team player and be an example of team player? And this is the same person who was giving a whole attitude to a young employee like you yourself isnt doing any better. Because i know very well if the three young girls went outside to have a whole conversation with someone during work hours the adult/manager/owner is gonna say something.
Update: it took her 28 minutes to come back inside the store and is continuing to converse while theres a whole line, inside and outside
Banana Splitz is an amazing establishment with amazing staff and even better ice cream
Banana Splitz is an amazing establishment with amazing staff and even better ice cream
I here first off the customer service was horrible one of the workers was snappy I ate ridiculous 10 dollar ice cream Sunday when I can get a tub of vanilla at stop and shop for 4 bucks then I went home and immediately got sick soar throat and fever idk if they don’t clean there store or if one of the workers was sick but I don’t ever recommend going there
Atmosphere: 1
Food: 1
Service: 1
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