Charleys Philly Steaks
1201 Broadway, Saugus
(617) 347-7245
Recent Reviews
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I just ate here a couple hours ago. The sandwich was delicious, the service was great, and it wasn't a long wait.
Atmosphere: 5
Food: 5
Service: 5
They don't know to do the sanduíche and very bad taste
Service was horrible waitress was rude and insulted my wife food was horrible don't recommend to anyone should be closed
They gave me food poisoning too because I am BIGGER
EDIT: I ended up getting food poisoning here, ended up in the hospital for days. I knew from first sight that they'd be stingy, but serving expired meat? I'm about to lawyer up get ready.
Scrawny employee named Wei is very rude. Saw a customer give Wei rudeness right back and Wei attempted to put on gloves and switch to the sandwich making after the customer payed, probably to make his order bad or even poison it who knows? Luckily another woman employee told him to go back to taking orders as customers were waiting.
Also, very stingy establishment. As you can see I only received one pepper with my steak peppers onions and mushrooms. There may have been a couple mushrooms I was so hungry I ate the first half and then decided to take a picture of this garbage sub. Minuscule amount of steak too as you can see, I've got more bread in my stomach than anything.
Atmosphere: 1
Food: 1
Service: 1
Almost 9 bucks , this is what you get
Food: 4
Service: 3
It's horrible. I asked my daughter for a kids meal and they gave me something that she couldn't eat. I returned it and the man didn't say anything, just that that was the combo now.
Kid-friendliness: I will not go back to buy there.
Nasty. Mozzarella sticks were inedible. Veggie Delight does not mean onion sandwich on stale bread. You should be ashamed.
Not good
I have never been here
Atmosphere: 1
Food: 1
Service: 1
Hate that it's inside a nasty run down mall. Subs are awesome!
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Hate that it's inside a nasty run down mall. Subs are awesome!
Atmosphere: 1
Food: 5
Service: 5
There service
Atmosphere: 1
Food: 1
Service: 1
They don’t know how to take a order and they make my Oder massive
People need to be better cashier is so clueless and don’t let you use app when buying to accumulate points + they don’t understand English when you try to explain
Awful service they refuse to scan my app ???
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