It's dunks.... The only issue is have when I go in there, is the Indian woman who is the manager. On 3 separate occasions that I was in there, she was yelling at the employees about something. Seems very unprofessional to me. Or maybe she just speaks loudly....??
Atmosphere: 4
Food: 4
Service: 4
Tom Eagling
This location recently has some staff change, and they can no longer get anything right. My order is constantly wrong and its all going downhill. I can no longer recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Norman Lunceford
It's Dunks you can't expect much but to be over charged.
Atmosphere: 2
Food: 1
Service: 4
T J
This place needs a fly trap or something that deals with fly issues.
Atmosphere: 5
Food: 5
Service: 5
Thanh Nguyen
Price difference on mobile order and actual checkout price being more than cost listed.
Atmosphere: 4
Food: 4
Service: 4
Kenny
I go in the morning about 6-6:30 . There will be 5 or 6 workers . They prioritize the drive thru . I always get a decaf . I always have to wait . I can't be the only customer that drinks decaf , hot or cold always waiting .It's ridiculous. Half of them stand around doing nothing . There's always coffee on the floor , the barrels are over flowing with trash . I've seen customers freaking out because the workers ignore them or get everything wrong . I used to go to the Dunks on Eastern Ave in Malden Always clean always got my coffee in 15 seconds . This Saugus location is the slowest and most unorganized I've ever been to .
Elisha
Screens for the menu were broken. Staff member on the speaker was rude. Barely spoke english. And the coffee is NASTY. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Ashley Fortin
Great service
Atmosphere: 4
Food: 5
Service: 5
Shaunna Braid
Just the best dunks around
Atmosphere: 5
Food: 5
Service: 5
safaa idmassaoud
Every time I place an order, I clearly request no sausage on my sandwich, yet it continues to be added. I have a pork allergy, and I always request for it to be left off my sandwich. Despite this, it’s still being included, which is extremely unacceptable. Food allergies need to be taken seriously.This consistent mistake shows a disregard for customer instructions and attention to detail. It’s very disappointing.
Went through drive thru this morning..ordered a bagel sandwich, got to work , two jelly donuts no sandwich. This is not the first time this place screwed up👍🏼 tried to call but no answer
Atmosphere: 3
Food: 3
Service: 1
Federico Rodriguez
bad attitude and bad coffee
Atmosphere: 1
Food: 3
Service: 1
James K
I went to 1204 Broadway saugus dunkin' donuts. I did a mobile order and ordered at the wrong store. I asked the manager nicely could you order me a drink? She said no you have to go to the other store. I said really Starbucks does it he says we don't do that Go to Starbucks I guess I won't go back to dunkin' donuts anymore. Middle-age woman with crooked teeth. Not somebody I would want representing my store
Atmosphere: 3
Food: 4
Service: 1
Emprendedurismo UM
The place is dirty and there are no napkins to clean your hands when you eat
Atmosphere: 2
Food: 4
Service: 3
Tyrone Davis
This lady gave me the wrong order then when I brought it back got a additude not a good place to coffee.
It's dunks.... The only issue is have when I go in there, is the Indian woman who is the manager. On 3 separate occasions that I was in there, she was yelling at the employees about something. Seems very unprofessional to me. Or maybe she just speaks loudly....??
Atmosphere: 4
Food: 4
Service: 4
This location recently has some staff change, and they can no longer get anything right. My order is constantly wrong and its all going downhill. I can no longer recommend this location.
Atmosphere: 1
Food: 1
Service: 1
It's Dunks you can't expect much but to be over charged.
Atmosphere: 2
Food: 1
Service: 4
This place needs a fly trap or something that deals with fly issues.
Atmosphere: 5
Food: 5
Service: 5
Price difference on mobile order and actual checkout price being more than cost listed.
Atmosphere: 4
Food: 4
Service: 4
I go in the morning about 6-6:30 . There will be 5 or 6 workers . They prioritize the drive thru . I always get a decaf . I always have to wait . I can't be the only customer that drinks decaf , hot or cold always waiting .It's ridiculous. Half of them stand around doing nothing . There's always coffee on the floor , the barrels are over flowing with trash . I've seen customers freaking out because the workers ignore them or get everything wrong . I used to go to the Dunks on Eastern Ave in Malden Always clean always got my coffee in 15 seconds . This Saugus location is the slowest and most unorganized I've ever been to .
Screens for the menu were broken. Staff member on the speaker was rude. Barely spoke english. And the coffee is NASTY. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 4
Food: 5
Service: 5
Just the best dunks around
Atmosphere: 5
Food: 5
Service: 5
Every time I place an order, I clearly request no sausage on my sandwich, yet it continues to be added. I have a pork allergy, and I always request for it to be left off my sandwich. Despite this, it’s still being included, which is extremely unacceptable. Food allergies need to be taken seriously.This consistent mistake shows a disregard for customer instructions and attention to detail. It’s very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went through drive thru this morning..ordered a bagel sandwich, got to work , two jelly donuts no sandwich. This is not the first time this place screwed up👍🏼 tried to call but no answer
Atmosphere: 3
Food: 3
Service: 1
bad attitude and bad coffee
Atmosphere: 1
Food: 3
Service: 1
I went to 1204 Broadway saugus dunkin' donuts. I did a mobile order and ordered at the wrong store. I asked the manager nicely could you order me a drink? She said no you have to go to the other store. I said really Starbucks does it he says we don't do that Go to Starbucks I guess I won't go back to dunkin' donuts anymore. Middle-age woman with crooked teeth.
Not somebody I would want representing my store
Atmosphere: 3
Food: 4
Service: 1
The place is dirty and there are no napkins to clean your hands when you eat
Atmosphere: 2
Food: 4
Service: 3
This lady gave me the wrong order then when I brought it back got a additude not a good place to coffee.
Loading...