Dunkin'
1539 Broadway, Saugus
(781) 233-9611
Recent Reviews
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😡😡😡
Atmosphere: 1
Food: 1
Service: 1
I don’t review DD’s, but man do they know how to make a good latte!!! It’s so hard to find a good DD now that actually makes my lattes foamy. Which I would drive by here more often.
Atmosphere: 5
Food: 5
Service: 5
Don’t expect you’re on the go order to be ready when you arrive. They are more focused on screwing up orders at the drive-through. Will never step foot in this Dunkin’ Donuts ever again!
Atmosphere: 1
Food: 1
Service: 1
Terrible service and employees they don’t care and too late respond, i don’t come over again!!!
Food: 1
Service: 1
Whoever was working on this date 5/18/2024 at 6:25PM needs to get fired ASAP. Those girls attitude are so poor ?. they act like they are making you a favor. Without us they'll have no job. Get those lazy girls out! if that is our future then we are in serious trouble! The drinks only 1 was good and the other 2 was HORRIBLE!! it was more water than flavor. I will never go there again.
Atmosphere: 1
Food: 1
Service: 1
This branch is probably understaffed. I know it's not easy to find quality staff, but the staff here are incredibly hardworking and always smile and make an excellent Cold Brew.
Atmosphere: 3
Food: 5
Service: 4
Colored water posing as coffee,rude staff avoid this horrible location
went there today and remember why i stopped going. wrong coffee for the 74746362838474738 time
Food: 1
Service: 1
went there today and remember why i stopped going. wrong coffee for the 74746362838474738
Food: 1
Service: 1
It’s like EVERY TIME I go through the drive thru my order is ALWAYS messed up. ??. It’s ridiculous at this point.
Food: 3
Service: 1
Restaurantji Recommends
Very nice and clean, Dunkin. Fast drive through service and store service, too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis
Waited 10 minutes to be served, only focuses on drive through. Waste of time
I go in there for breakfast and the ladys are so mean and rush my order. I pay for a bagel with cream cheese and they forget my cream cheese everytime, i am so mad . The cashier's are so rude it is unbelievable, especially since I am unfamiliar with menu. I should also be getting what I pay for, without having to ask the cashier for cream cheese
Kid-friendliness: They were very mean
Parking: Large queue area for the drive thru and plenty of parking spots on either end of the building.
Atmosphere: 4
Food: 4
Service: 5
There is a woman who works here who really shouldn’t , I understand how hard it can be to find a job but she’s rude and cannot take orders correctly.
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