Dunkin'

1539 Broadway, Saugus
(781) 233-9611

Recent Reviews

Sort by
Dalin Duka

😡😡😡

Atmosphere: 1

Food: 1

Service: 1

Delmy Hernandez

I don’t review DD’s, but man do they know how to make a good latte!!! It’s so hard to find a good DD now that actually makes my lattes foamy. Which I would drive by here more often.

Atmosphere: 5

Food: 5

Service: 5

Ed Wildman

Don’t expect you’re on the go order to be ready when you arrive. They are more focused on screwing up orders at the drive-through. Will never step foot in this Dunkin’ Donuts ever again!

Atmosphere: 1

Food: 1

Service: 1

Ekrem Batur

Terrible service and employees they don’t care and too late respond, i don’t come over again!!!

Food: 1

Service: 1

R. J

Whoever was working on this date 5/18/2024 at 6:25PM needs to get fired ASAP. Those girls attitude are so poor ?. they act like they are making you a favor. Without us they'll have no job. Get those lazy girls out! if that is our future then we are in serious trouble! The drinks only 1 was good and the other 2 was HORRIBLE!! it was more water than flavor. I will never go there again.

Atmosphere: 1

Food: 1

Service: 1

Martin Vanta

This branch is probably understaffed. I know it's not easy to find quality staff, but the staff here are incredibly hardworking and always smile and make an excellent Cold Brew.

Atmosphere: 3

Food: 5

Service: 4

Patrick Bishop

Colored water posing as coffee,rude staff avoid this horrible location

j s

went there today and remember why i stopped going. wrong coffee for the 74746362838474738 time

Food: 1

Service: 1

James Sakovich

went there today and remember why i stopped going. wrong coffee for the 74746362838474738

Food: 1

Service: 1

Amir Baskerville

It’s like EVERY TIME I go through the drive thru my order is ALWAYS messed up. ??. It’s ridiculous at this point.

Food: 3

Service: 1

Ana Osorio

Very nice and clean, Dunkin. Fast drive through service and store service, too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Everything Stuffed Bagel Minis

Victoria Gelmi

Waited 10 minutes to be served, only focuses on drive through. Waste of time

K Web

I go in there for breakfast and the ladys are so mean and rush my order. I pay for a bagel with cream cheese and they forget my cream cheese everytime, i am so mad . The cashier's are so rude it is unbelievable, especially since I am unfamiliar with menu. I should also be getting what I pay for, without having to ask the cashier for cream cheese

Kid-friendliness: They were very mean

Eric Gagnon

Parking: Large queue area for the drive thru and plenty of parking spots on either end of the building.

Atmosphere: 4

Food: 4

Service: 5

Kelly Lyn

There is a woman who works here who really shouldn’t , I understand how hard it can be to find a job but she’s rude and cannot take orders correctly.

Loading...