Dunkin'
533 Broadway, Saugus
(781) 233-9831
Recent Reviews
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Excellent.
Atmosphere: 5
Food: 5
Service: 5
I visited Dunkin’ Donuts in the evening and was helped by Trish, who provided outstanding service. She was not only efficient and professional, but also genuinely friendly and respectful. She made sure my order was perfect and served with a smile, which really brightened my day. It’s rare to meet someone so attentive and courteous, and I truly appreciate her effort. Thank you, Trish, for making my visit such a pleasant experience!
Atmosphere: 5
Food: 5
Service: 5
Rushed us & then gave me the most sad looking hash browns.
Atmosphere: 1
Food: 1
Service: 1
Bagels are always over cooked, rock hard and dry. Very disappointing since it’s such a convenient location.
Atmosphere: 3
Food: 1
Service: 2
It's a dunks, not a 4 seasons people. This one is great and always quick, thanks
Service: 5
Super weird dramatic drive through lady, likes to pick fights with customers
Atmosphere: 1
Food: 1
Service: 1
very rude customer service i called and tried asking a question and i was cut off and told no over and over before i could even finish my question
Atmosphere: 1
Food: 1
Service: 1
they sell cold breakfast sandwiches. They give out iced coffee with barely any ice. Nasty no matter what time of they day you go and no matter who’s working. They make a trash cup of coffee. If I could give ZERO stars I would.
Food: 1
Quick drive thru, good food and coffee, great place.
Atmosphere: 5
Food: 5
Service: 4
Just tried to order $6 meal deal and they wanted to charge me $10 because I wanted the sandwich made with sourdough. I travel all over and anytime I get a sandwich at dunkin I always choose sourdough bread. This is the first time they wanted to charge me extra. Who knew sourdough bread was so much more expensive than bagels or whatever.
Restaurantji Recommends
Wish zero stars was an option. Iced coffee sucked. Kid has some attitude too.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, dirty bathrooms no paper towels for drying hands, out of napkins
Atmosphere: 2
Food: 2
Service: 5
Friendly staff, dirty bathrooms no paper towels for drying hands, out of napkins
Atmosphere: 2
Food: 2
Service: 5
Seems like they should perform better since they don’t have to pay for recycle pick up, hire more people if that is the case. when their customers employees just dump trash in other businesses dumpsters.
Atmosphere: 1
Food: 1
Service: 1
Donuts are small but tasty, coffee is fine. Employees are always awesome.
Atmosphere: 5
Food: 3
Service: 5
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