Dunkin'

533 Broadway, Saugus
(781) 233-9831

Recent Reviews

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rhianna rodriguez

very rude customer service i called and tried asking a question and i was cut off and told no over and over before i could even finish my question

Atmosphere: 1

Food: 1

Service: 1

Meaghan Lovett

they sell cold breakfast sandwiches. They give out iced coffee with barely any ice. Nasty no matter what time of they day you go and no matter who’s working. They make a trash cup of coffee. If I could give ZERO stars I would.

Food: 1

Mikey Meehan

Quick drive thru, good food and coffee, great place.

Atmosphere: 5

Food: 5

Service: 4

John Smith

Just tried to order $6 meal deal and they wanted to charge me $10 because I wanted the sandwich made with sourdough. I travel all over and anytime I get a sandwich at dunkin I always choose sourdough bread. This is the first time they wanted to charge me extra. Who knew sourdough bread was so much more expensive than bagels or whatever.

Anthony

Wish zero stars was an option. Iced coffee sucked. Kid has some attitude too.

Atmosphere: 1

Food: 1

Service: 1

Christopher Clinton

Friendly staff, dirty bathrooms no paper towels for drying hands, out of napkins

Atmosphere: 2

Food: 2

Service: 5

Chris Clinton

Friendly staff, dirty bathrooms no paper towels for drying hands, out of napkins

Atmosphere: 2

Food: 2

Service: 5

Rebecca Tiano

Seems like they should perform better since they don’t have to pay for recycle pick up, hire more people if that is the case. when their customers employees just dump trash in other businesses dumpsters.

Atmosphere: 1

Food: 1

Service: 1

Chris Mass

Donuts are small but tasty, coffee is fine. Employees are always awesome.

Atmosphere: 5

Food: 3

Service: 5

Laura Baldrich

Short staff, slow service but good food.

Ruba Bseiso

Good...service and hospitality...

Atmosphere: 5

Food: 5

Service: 5

Jennifer Aguilon

Went in to this dunks there where 2 girls behind the counter to busy talking to help me and there was a girl that was emptying out the trash came to the register to help me without washing her hands took my order then still not stopping to wash her hands continues to make my coffee and when I asked her to stop and wash her hands got the biggest attitude. This Dunks needs to fire all there employees and hire all new members worst customer service ever

Milly Santiago

I allways don't get my order right

Atmosphere: 3

Food: 3

Service: 3

Michelle Siriani

Great service kind friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Wake-Up Wrap - Bacon Egg and Cheese, Doughnut

Matt Wing

There were three women workers when i just went in who were all treating their one male coworker extremely poorly. I ordered a drink that was made wrong and all three of the women workers refused to help him fix the drink one of them made incorrectly.

Atmosphere: 1

Food: 1

Service: 1

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