IHOP

114 Broadway, Saugus
(781) 233-4097

Recent Reviews

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CHARLES Manso

50 bucks for 2 small breakfast plates, food was garbage 5 dollars for 8oz oj, what a joke and a rip of never going to any ihop ever again

Aracely Lopez

I just ordered a breakfast order through Uber. I used to live in New Jersey and the orders were worth ordering. The price was nothing because the satisfaction of the food completed everything, but now I ordered from this restaurant here and no, the food came super cold, little food, they don't give you almost any food and nothing, I'm sorry.

Calvin Walker

I picked up some pancakes since I was in the area. Had the pancakes when I eventually got home.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Colorado Steak Omelette, Thick N Fluffy French Toast Combo

Randy Booras

worst cheese omelette ever. pancakes were uncooked batter. not real cheese on omelette. had to peel it off. terrible

Atmosphere: 3

Food: 1

Service: 2

David (mug23)

Walked in to place a to go order. So once the order was placed, I sat for a bit and waited for the order to finish then I forgot that I had a errand to run so I told the staff that I'll be back to pick it up. Once the errand was done which took about an hour and I headed back to pick up the food. I walked in and the staff took me it is not ready yet. I was like you kidding me? It has been 1.5 hours since I placed the order and it is not ready to go? You serious? I demanded a refund and left. This has happened to me twice now and I will never go back again. Terrible management.

Atmosphere: 1

Food: 1

Service: 1

Flor Figueroa

We stopped by for breakfast on 2 occasions and the waitresses didn't care if we did. Food is ready in the kitchen, they make you wait. When they take the order and to bring the food, the waitress took more than 20 minutes to take our order! And he left us waiting for 40 more minutes to bring the food to our table. He finally brings the food to our table. The food is cold. Waiting time: 40 minutes for the food. Very bad service. There is no manager in the kitchen or outside. I won't be back. there .

Service: 1

Cody Winters

Food was decent, service was slow and waitress was snotty. She ripped a menu out of the hand of an elderly gentleman behind us for asking for pancakes… at an ihop.

Atmosphere: 2

Food: 4

Service: 2

Sean Cann

Crowded but the lines moved fast. Food came out very quickly. Our waitress was polite. Sometimes can be hit or miss, but this Sunday was good.

Atmosphere: 4

Food: 4

Service: 4

C.J. LeBlanc

Daniel M was awesome: Friendly, helpful, efficient. Food came quickly and was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scrambled Eggs

Mike Langston

Everytime I order pickup there is always some issue with the order.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Scrambled Eggs, Original Buttermilk Pancakes 3 Stack, Shredded Hash Browns

Monique Booker

Came here on 8/29 to be greeted by an overworked server who sat us at a dirty table, when asked to be moved away from the door ( because it was cold ) a guest said “ there are plenty of seats open just pick one “ the server then asked us why we wanted to move, we replied the table was dirty. In disbelief the server ran his fingers across the table to confirm what we just said & proceeded to sit us at the table right next to the door. After not being greeted for about 5 minutes we decided to leave. As much as I love me some pancakes the vines were off at this location.

Atmosphere: 1

Service: 1

Erik Farnsworth

Daniel is the best!!!!!

Atmosphere: 5

Food: 5

Service: 5

Alyssa White

Service is awful. They won’t even acknowledge you go to any other ihop

mike mazzara

the food was pretty mid, also way more expensive that I anticipated. Not a good deal.

Atmosphere: 2

Food: 3

Service: 4

Josh Malo

Small portions lukewarm coffee in their supposed sausage links realistically taste like hot dogs in fact I'm pretty certain they are just hot dogs not sausage.

What is so hard about giving your customers fresh food fresh coffee especially when you jack in the fking price up.

Atmosphere: 3

Food: 1

Service: 4

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