2 bad experiences at this location. Don’t do it. Go to Swampscott.
First time we went there was a lineup in store so we got in line. 5 minutes later, the 2 guys behind the counter hadn’t even looked up at anyone in line. I understand being busy but there’s such a thing as looking up to let the people know you’ll finish up what you’re doing and help them. Also to note, in the time we were there, not a single mobile order pickup so not sure what they were doing. No one in that line stayed we all walked out.
Second time (maybe 4 months later), we put in a mobile order thinking maybe the first time was just a bad day for the location. We picked up our 2 subs, the bread had a raw middle and our subs had almost no meat. Including the one my husband paid to have double meat. My turkey sub had 1 slice. We were mind blown. We LOVE jersey mikes and have never had any issues going to Swampscott or other locations.
I messaged the store to let them know of their quality issue and did not get a response. Just go elsewhere trust me.
Atmosphere: 1
Food: 1
Service: 1
Adam Korson
Went there placed an order in person and I was waiting for more than 15 minutes and my order wasn’t even started. They were prioritizing mobile orders over in store orders even after I placed my order. And they were looking at me and laughing while waiting for my order to be made. I decided to leave because they were taking their time and not doing my order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chipotle Chicken Cheese Steak
Jackie Ferraro
Z is amazing! She always makes our sandwiches delicious and remembers our orders! She is always smiling and gives great customer service!!!!
Atmosphere: 5
Food: 5
Service: 5
Angelo Stevenson
Ok Ziarie was amazing this girl should be a manager she's so friendly has such a big heart and went out of her way to help us it's hard to find good people who love thier jobs and she gets a A+ I will always come here from now on people should take notes from here this is how reasterunts should be!!! Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Shane Lopresti
Even though my club supreme was missing roast beef. This was the freshest most delicious sub I have had in a long time. Very friendly staff I will be back many times for sure.
Atmosphere: 5
Food: 5
Service: 5
Jacob Stanton
The phone rang and rang then when I called the second time said phone was out of order. The 5th time I called I got somebody that seemed as if I was bothering them ordering a sub. When I arrived there was only one other person there so it makes me believe whoever was answering the phone was intentionally not answering the phones. The cashier asked if I was paying cash or card I said cash and she said let me get the person behind you and as I was waiting I noticed all the flies in the food and that was the third strike.
Atmosphere: 1
Food: 1
Service: 1
Tabitha Dorcas
The shop was clean top to bottom & the crew of 3 young gentleman that worked the evening of 10/27 were so poise, & courteous. Despite having ill tempered swearing customer's (plural) address them as anything less than what they are... big kudos to you all!!! For a mere mistake on a sandwich that can be corrected or remade it was all too much to even watch those customers disgusting interactions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, The Original Italian
Amelia
My favorite Jersey Mikes location!! Always have a super friendly staff! Consistent sandwiches, I come like once a week now!
Atmosphere: 5
Food: 5
Service: 5
rj sykes
Ayyye josh and Danny did a helluva job. They made sure my sub was right and made my first time at Jersey Mike's a blast def coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, The Original Italian
Steakdog17
Walked in, saw at least 20 flies swarming above register, walked out.
2 bad experiences at this location. Don’t do it. Go to Swampscott.
First time we went there was a lineup in store so we got in line. 5 minutes later, the 2 guys behind the counter hadn’t even looked up at anyone in line. I understand being busy but there’s such a thing as looking up to let the people know you’ll finish up what you’re doing and help them. Also to note, in the time we were there, not a single mobile order pickup so not sure what they were doing. No one in that line stayed we all walked out.
Second time (maybe 4 months later), we put in a mobile order thinking maybe the first time was just a bad day for the location. We picked up our 2 subs, the bread had a raw middle and our subs had almost no meat. Including the one my husband paid to have double meat. My turkey sub had 1 slice. We were mind blown. We LOVE jersey mikes and have never had any issues going to Swampscott or other locations.
I messaged the store to let them know of their quality issue and did not get a response. Just go elsewhere trust me.
Atmosphere: 1
Food: 1
Service: 1
Went there placed an order in person and I was waiting for more than 15 minutes and my order wasn’t even started. They were prioritizing mobile orders over in store orders even after I placed my order. And they were looking at me and laughing while waiting for my order to be made. I decided to leave because they were taking their time and not doing my order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chipotle Chicken Cheese Steak
Z is amazing! She always makes our sandwiches delicious and remembers our orders! She is always smiling and gives great customer service!!!!
Atmosphere: 5
Food: 5
Service: 5
Ok Ziarie was amazing this girl should be a manager she's so friendly has such a big heart and went out of her way to help us it's hard to find good people who love thier jobs and she gets a A+ I will always come here from now on people should take notes from here this is how reasterunts should be!!! Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Even though my club supreme was missing roast beef. This was the freshest most delicious sub I have had in a long time. Very friendly staff I will be back many times for sure.
Atmosphere: 5
Food: 5
Service: 5
The phone rang and rang then when I called the second time said phone was out of order. The 5th time I called I got somebody that seemed as if I was bothering them ordering a sub.
When I arrived there was only one other person there so it makes me believe whoever was answering the phone was intentionally not answering the phones.
The cashier asked if I was paying cash or card
I said cash and she said let me get the person behind you and as I was waiting I noticed all the flies in the food and that was the third strike.
Atmosphere: 1
Food: 1
Service: 1
The shop was clean top to bottom & the crew of 3 young gentleman that worked the evening of 10/27 were so poise, & courteous. Despite having ill tempered swearing customer's (plural) address them as anything less than what they are... big kudos to you all!!! For a mere mistake on a sandwich that can be corrected or remade it was all too much to even watch those customers disgusting interactions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, The Original Italian
My favorite Jersey Mikes location!! Always have a super friendly staff! Consistent sandwiches, I come like once a week now!
Atmosphere: 5
Food: 5
Service: 5
Ayyye josh and Danny did a helluva job. They made sure my sub was right and made my first time at Jersey Mike's a blast def coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, The Original Italian
Walked in, saw at least 20 flies swarming above register, walked out.
Atmosphere: 1
Restaurantji Recommends
Absolutely amazing as always
Atmosphere: 5
Food: 5
Service: 4
Great vegetarian options! Always has a friendly staff!
This was my first time at this location and the service fast and good. They quick and efficent
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Chopped Pepper Relish
Best of the best
Atmosphere: 5
Food: 5
Service: 5
Great subs
Atmosphere: 5
Food: 5
Service: 5
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