McDonald's
738 Broadway 1 North, Saugus
(781) 233-8622
Recent Reviews
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How the does people taking my order was it back and still get it wrong? It isn’t that hard to take a fast food order with no line? Trash service, poor quality food, and super expensive.
Update: 03/13/2025. Honestly at a loss of words because of how bad the service was and how bad the order taking was. Two people who can’t barely speak English messing up orders badly. The manager sits there with his finger up his nose, while the store is crashing and burning. They should fire the late night staff because this isn’t the right job for them.
Atmosphere: 1
Food: 1
Service: 1
All around rudeness. And missing food.
Food: 2
Service: 1
I have never once gone through this drive thru ordering a medium double quarter pounder meal that I have not had to go to the second window every single time WHY? I’m talking 6 months straight I stopped recieving the thank you for your patience cards 4 months ago.
Atmosphere: 1
Food: 3
Service: 1
The attendants are very rude! The snacks are missing the things I paid for! I waited a long time at the reception, and I didn't get good service!
The cleaning service was very good! The food was delicious! But the service was terrible at night!
Atmosphere: 5
Food: 5
Hot fudge sundae with extra hot fudge now means: icecream with chocolate drizzle (the one they use for drinks). That chocolate sauce is garbage compared to the actual hot fudge. 4 bucks wasted.
Atmosphere: 1
Food: 1
Service: 1
I arrived, at 3:45 and whoever was one the intercom said they’re only serving breakfast only which means they’re lying as they stay serving breakfast after 4:am
Atmosphere: 1
Food: 1
Service: 1
These people need to be trained for customer service, i have never been treated like this at a McDonald's. Very disappointed.
Atmosphere: 3
Food: 2
Service: 1
I don’t think mayo comes on double cheeseburgers… I didn’t ask for that
Open 24 hours. Efficient, friendly staff.
Standard, competent McDonald's fare.
Food: 3
Service: 5
I paid 15 & for a chicken sandwich fries and fury. It costed me the same than morning for a sit down breakfast with a 20% tip
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Best place
Atmosphere: 5
Food: 5
Service: 5
Good food hot fries.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries
For some reason there buns are not fresh at night ...it's not just that Mc D. The other one on broadway in Everett next to the casino..hard buns there to at night
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Double Cheeseburger
As good as a fast food can be.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac, Cheeseburger, Chicken Mcnuggets, Double Cheeseburger, French Fries
Great coffee!!
Atmosphere: 5
Service: 5
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