I asked for the happy meal with the toy. They asked me what that was. I was very confused so I just said the 10 PC chicken meal with the Minecraft toy. They said okay. I got to the window got the giant box with a giant message on it saying toy inside. Got home to give to my son, no toy.
Atmosphere: 1
Food: 1
Service: 1
Shane Fitz
It's McDonald's... I don't get anymore Ronald McDonaldly then this one!!!...
I recently visited the McDonald's at 127 Broadway in Saugus, and unfortunately, it was one of the dirtiest fast food establishments I've ever encountered. I had to stay because the kids really wanted McDonald's, but I was taken aback by the state of the dining facility. Not only was the trash overflowing, but there were also mice running around, which is utterly unacceptable in any dining environment.
None of the tables were clean, making it an uncomfortable experience to try and enjoy a meal. This is definitely not the McDonald's we used to love as kids. The overall hygiene and cleanliness of this location are severely lacking, and it detracts from the McDonald's brand's reputation. I left without wanting to stay any longer.
I hope management addresses these issues quickly to ensure a better experience for future customers.
Kid-friendliness: The atmosphere was definitely kid-friendly, with a lively vibe and a menu full of their favorite foods. It's a great spot for families looking to grab a quick meal together! The only problem, it’s not clean.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Big Mac, Hot Fudge Sundae, Crispy Chicken Sandwich
Jeffrey Marquez
McDonald's
Janel Kennedy
Ordered a Big Mac got a quarter pounder wasted app credits
Food: 5
Service: 1
Loretta Mcmahon
Food was cold and nuggets so hard couldnt eat waste of money and I asked for cook to order
Atmosphere: 3
Food: 2
Service: 2
Govarthanan Inparajah
It's good to have a quick bite
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken Sandwich
David C
Poor service
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Mac
Nicholas DiCredico
I have not gotten through this drive thru without them sending me to the next window to wait for my food in months
Atmosphere: 3
Food: 4
Service: 2
George Bellofatto
It's ok breakfast sandwich. 2.50 if you only buy 1.
honestly the highest reviewed mcdonalds around so i took a ride and got a number 1 meal and it was a 10/10. no complaints. amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
John T
Pleasant staff and predictably fresh food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
Pablo Coyle
The food is the food. It’s McDonald’s. CALM DOWN. But the service…..eeeeeeek. I guess, if you HAVE to go to McDonald’s and you absolutely cannot spare going to any of the other 2 close by……then yeah. This is gonna have to be it I’m afraid. Missing items, orders almost always wrong. Inattentive staff. And a ghost runs the front counter. So that’s cool I guess.
Atmosphere: 1
Food: 5
Service: 1
Julio Barrios
Everytime when i come to this place i see friendly faces and they make my day
Atmosphere: 5
Food: 5
Service: 5
Estuardo Montoya
I liked the place, the food and the service. Ample parking, Convenient on Route 1 /
I asked for the happy meal with the toy. They asked me what that was. I was very confused so I just said the 10 PC chicken meal with the Minecraft toy. They said okay. I got to the window got the giant box with a giant message on it saying toy inside. Got home to give to my son, no toy.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's... I don't get anymore Ronald McDonaldly then this one!!!...
**McDonald's Review - 127 Broadway 1 South, Saugus, MA**
I recently visited the McDonald's at 127 Broadway in Saugus, and unfortunately, it was one of the dirtiest fast food establishments I've ever encountered. I had to stay because the kids really wanted McDonald's, but I was taken aback by the state of the dining facility. Not only was the trash overflowing, but there were also mice running around, which is utterly unacceptable in any dining environment.
None of the tables were clean, making it an uncomfortable experience to try and enjoy a meal. This is definitely not the McDonald's we used to love as kids. The overall hygiene and cleanliness of this location are severely lacking, and it detracts from the McDonald's brand's reputation. I left without wanting to stay any longer.
I hope management addresses these issues quickly to ensure a better experience for future customers.
Kid-friendliness: The atmosphere was definitely kid-friendly, with a lively vibe and a menu full of their favorite foods. It's a great spot for families looking to grab a quick meal together!
The only problem, it’s not clean.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Big Mac, Hot Fudge Sundae, Crispy Chicken Sandwich
McDonald's
Ordered a Big Mac got a quarter pounder wasted app credits
Food: 5
Service: 1
Food was cold and nuggets so hard couldnt eat waste of money and I asked for cook to order
Atmosphere: 3
Food: 2
Service: 2
It's good to have a quick bite
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken Sandwich
Poor service
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Mac
I have not gotten through this drive thru without them sending me to the next window to wait for my food in months
Atmosphere: 3
Food: 4
Service: 2
It's ok breakfast sandwich. 2.50 if you only buy 1.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
honestly the highest reviewed mcdonalds around so i took a ride and got a number 1 meal and it was a 10/10. no complaints. amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Pleasant staff and predictably fresh food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
The food is the food. It’s McDonald’s. CALM DOWN. But the service…..eeeeeeek. I guess, if you HAVE to go to McDonald’s and you absolutely cannot spare going to any of the other 2 close by……then yeah. This is gonna have to be it I’m afraid. Missing items, orders almost always wrong. Inattentive staff. And a ghost runs the front counter. So that’s cool I guess.
Atmosphere: 1
Food: 5
Service: 1
Everytime when i come to this place i see friendly faces and they make my day
Atmosphere: 5
Food: 5
Service: 5
I liked the place, the food and the service.
Ample parking,
Convenient on Route 1
/
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken Sandwich
Loading...