There have been two times recently where my change was $0.08 and both times I only received a nickel. This is becoming a widespread problem- if your associates can't even count basic coin change they probably shouldn't be working a register. If it's due to pennies being discontinued, make that your problem, not the customer's. Either round up change or correct your menu prices
Atmosphere: 1
Food: 1
Service: 1
Joe Baker
Slow service and forgets to put the dipping sauce in the take out order every single time without fail. Literally has forgotten the dipping sauce for chicken nugget happy meals 14 out of the last 15 times ordered there for my kids. Have even chosen to add it in as the extras order when using the app and they still forget it without fail. Only time I have actually gotten it is when I have personally picked it up and asked them at the window for it so they need to actually place it in my hand.
Service: 1
David S
Store manager was very nice and helped me out when I had an issue with my app. Went above and beyond, also did it all in less than a minute. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Cheryl Aruda
consistency no matter where or when you order.
Food: 4
Service: 4
SJ
Typical McDonald. Goid for fast bite.
Atmosphere: 5
Food: 5
Service: 5
Chantha Luk
I've decided I'm going to create an account and give a one star review every single time I order nuggets, CLEARLY REQUEST A SAUCE, and they act like I asked for none. This is the fourth time. I understand if you want to penny pinch and not give extra but are we not entitled to the one sauce with every order of nuggets? Are you trying to cut costs by frustrating customers? I hope the effort it takes for you to offset this with five fake 5 star reviews will cost the company more than the $0.12 cents it costs to just give the sauce that a customer asks for, pays for and is written on my receipt, my screen, your screen, the orders screen and this screen.
Atmosphere: 2
Food: 5
Service: 1
joseph K
it’s mcdonald s , good breakfast
Atmosphere: 4
Food: 4
Service: 4
Eduardo Delgado Rosete
Went through the drive though today to get a late night meal. Never use the mobile deals through the drive through. Go inside if you have to.
I used a mobile deal through the phone and I had auto pay activated unknowingly. When I get to the window to pay, they lost my order and I’m forced to pay again. I showed proof that my card went through and they offered no assistance at all. The person I believe to be the manager brushed me off and claimed I placed an order to another location which was untrue. They took my code, and took the money but delivered no food. A 14 dollar meal turned to at 35 dollar meal since I had to pay twice and lost my deal. Hope they asked me to go inside instead of paying again due to the drive through pressure. Very unprofessional. See the gentleman’s in question in the photo
Atmosphere: 1
Food: 1
Service: 1
Akiko M
Drive-thru is smooth here. Though the guy who was behind the screen sounded super tired although it was still 2pm on Sunday, but he did well getting our orders.
Atmosphere: 4
Food: 4
Service: 4
Kat McGloin
I'm going to use this for my rest room and snack needs on my way to and from Boston from now on. These guys are really on it and the bathroom layout is good (and it was clean).
There have been two times recently where my change was $0.08 and both times I only received a nickel. This is becoming a widespread problem- if your associates can't even count basic coin change they probably shouldn't be working a register. If it's due to pennies being discontinued, make that your problem, not the customer's. Either round up change or correct your menu prices
Atmosphere: 1
Food: 1
Service: 1
Slow service and forgets to put the dipping sauce in the take out order every single time without fail. Literally has forgotten the dipping sauce for chicken nugget happy meals 14 out of the last 15 times ordered there for my kids. Have even chosen to add it in as the extras order when using the app and they still forget it without fail. Only time I have actually gotten it is when I have personally picked it up and asked them at the window for it so they need to actually place it in my hand.
Service: 1
Store manager was very nice and helped me out when I had an issue with my app. Went above and beyond, also did it all in less than a minute. Thank you!
Atmosphere: 5
Food: 5
Service: 5
consistency no matter where or when you order.
Food: 4
Service: 4
Typical McDonald. Goid for fast bite.
Atmosphere: 5
Food: 5
Service: 5
I've decided I'm going to create an account and give a one star review every single time I order nuggets, CLEARLY REQUEST A SAUCE, and they act like I asked for none. This is the fourth time. I understand if you want to penny pinch and not give extra but are we not entitled to the one sauce with every order of nuggets? Are you trying to cut costs by frustrating customers? I hope the effort it takes for you to offset this with five fake 5 star reviews will cost the company more than the $0.12 cents it costs to just give the sauce that a customer asks for, pays for and is written on my receipt, my screen, your screen, the orders screen and this screen.
Atmosphere: 2
Food: 5
Service: 1
it’s mcdonald s , good breakfast
Atmosphere: 4
Food: 4
Service: 4
Went through the drive though today to get a late night meal. Never use the mobile deals through the drive through. Go inside if you have to.
I used a mobile deal through the phone and I had auto pay activated unknowingly. When I get to the window to pay, they lost my order and I’m forced to pay again. I showed proof that my card went through and they offered no assistance at all. The person I believe to be the manager brushed me off and claimed I placed an order to another location which was untrue. They took my code, and took the money but delivered no food. A 14 dollar meal turned to at 35 dollar meal since I had to pay twice and lost my deal. Hope they asked me to go inside instead of paying again due to the drive through pressure. Very unprofessional. See the gentleman’s in question in the photo
Atmosphere: 1
Food: 1
Service: 1
Drive-thru is smooth here. Though the guy who was behind the screen sounded super tired although it was still 2pm on Sunday, but he did well getting our orders.
Atmosphere: 4
Food: 4
Service: 4
I'm going to use this for my rest room and snack needs on my way to and from Boston from now on. These guys are really on it and the bathroom layout is good (and it was clean).
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Mcd’s!!
Happy meals have gotten expensive.
Atmosphere: 4
Food: 3
Service: 5
Breakfast before work
Atmosphere: 4
Food: 4
Service: 4
McDonald's on Broadway Malden. I need the Everett line. Awesome kids go getters great workers
Atmosphere: 5
Food: 5
Service: 5
Very fast drive through and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito, Egg Mcmuffin, Sausage Mcmuffin with Egg
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