Pretzelmaker
265 Square One Mall Rt, US-1, Saugus
(781) 233-0699
Recent Reviews
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When I got my food it had mod in it and the service it took 30 minutes don't eat here
Atmosphere: 1
Food: 1
Service: 1
When I got my food it had mod in it and the service it took 30 minutes don't eat here
Atmosphere: 1
Food: 1
Service: 1
Great place for soft pretzels!
Atmosphere: 4
Food: 5
Service: 4
Very bad pretzels and cheese dip. Unedible, don’t go here.
Atmosphere: 2
Food: 1
Service: 2
The rudest lady’s I’ve ever met they where really mean and didn’t wana help anyone in line , like if u dnt like ur job jus quit and the food was terrible also we got 3 things and it was 50 dollars ?
Atmosphere: 1
Food: 1
Service: 1
Very good warn pretzels
If I could give 0 stars I would. I order pick up on grub hub for pretzel bites. I get to the mall and tell them I’m picking up and I show them my receipt and they tell me no. I was like umm yes I did I already paid for it and they said no again. Needless to say I just left and canceled my order
The worst employees in that mall, rude and angry
I will never go there again i went three time and they were disrespectful to me acting like i was not gonna pay for their food the smoothies are not even that good they treated me badly x3 to the point i had to ask what’s their problem with me because of how they were treating and looking at me dont buy their pretzels
The entire order mine & people in front of me & after me.. your customer service person was on speakerphone with whoever! Very unprofessional n rude ...didn't kno who she was talking to etc..
Restaurantji Recommends
Sketchy the employees I ask for a receipt You didn’t need to give it to me
The lady’s there are rude. My daughter wanted the mini hotdogs but I told we will wait because the ones they had was burnt and she would eat. They got upset and started being disrespectful and try to me to pay as they still tried to serve my child the burnt food. I told them there is no need to be rude and I will not being spending my money. Ridiculous
Love the pretzels and the smoothies
Had awesome pretzels here. It's the best in the area I've had. Staff were really friendly. Their prices are pretty reasonable for the sizes of the portions. Right at the main entrance to the store so you could always grab it while entering or leaving. Their garlic pretzels were the best.
This place makes some of the best cinnamon pretzels money can buy. If you wait until a half hour after closing time, all of the food is half off, plus the very kind employees will sometimes throw in a couple of free items.
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