Starbucks
$ • Coffee Shops
Hours:
855 Broadway, Saugus
(781) 233-4173
About Starbucks
Customers' Favorites
Pumpkin Cream Cheese Muffin
Iced Caramel Macchiato
Kale
Starbucks Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
Starbucks is a welcoming coffee shop with friendly and polite staff, who go out of their way to ensure excellent service. The manager knows regular customers by name and remembers their orders. The menu features vegetarian options, including the Italiano ciao. Customers appreciate the helpful staff, with one mentioning Liv as kind and knowledgeable about the new summer drinks, especially the tropical citrus energy drink. The drive-thru staff, including Leo, are dedicated and attentive, even when orders are messed up, showing strong commitment to customer service. Despite some issues with the temperature of coffee sometimes not being hot and fresh, the staff remains excellent. The new manager is efficient in resolving any problems, maintaining a positive atmosphere. The location used to be a restaurant and market before being converted into an apartment complex with stores nearby, including this Starbucks close to Marshalls.