Starbucks
$ • Coffee Shops
Hours:
855 Broadway, Saugus
(781) 233-4173
About Starbucks
Customers' Favorites
Starbucks Reviews
my wife likes it. Staff is very good despite being strained. It's not pardon the pun my cup of Tea
At least this time the Baristas weren’t fighting with each other like the last couple of times I was at this location. This time they just looked like they had been denied caffeine for weeks.
Ratings
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
Starbucks is a welcoming coffee shop with friendly and polite staff, who go out of their way to ensure excellent service. The manager knows regular customers by name and remembers their orders. The menu features vegetarian options, including the Italiano ciao. Customers appreciate the helpful staff, with one mentioning Liv as kind and knowledgeable about the new summer drinks, especially the tropical citrus energy drink. The drive-thru staff, including Leo, are dedicated and attentive, even when orders are messed up, showing strong commitment to customer service. Despite some issues with the temperature of coffee sometimes not being hot and fresh, the staff remains excellent. The new manager is efficient in resolving any problems, maintaining a positive atmosphere. The location used to be a restaurant and market before being converted into an apartment complex with stores nearby, including this Starbucks close to Marshalls.