Starbucks

855 Broadway, Saugus
(781) 233-4173

Recent Reviews

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Brandon Pennington

I just ordered an iced shaken espresso... tell me why it's not mixed or shaken at all! Like, it's in the name of the drink 🙈 They need to up their game here. This place is slacking! Bad service

Atmosphere: 5

Food: 5

Service: 1

Liyah Rey

I asked for a chai TEA & they gave me A LATTE. Ive ordered from this starbucks location & have received a chai TEA plenty of times. Please make sure the baristas are paying attention to the orders😒

Atmosphere: 4

Food: 2

Service: 1

René Schwietzke

Average Starbucks, besides being new, awfully interior, loud music and dirty.

Atmosphere: 2

Food: 3

Service: 3

Rhynea Spinosa

Very great staff can get some orders wrong at times but over all great

Atmosphere: 5

Food: 5

Service: 3

Denise C

I ordered a chai, received a coffee. But couldn't get a refund

Sydney Spiess

Iced matcha latte? Just call it iced, no need for matcha. Or ice bucket challenge or ice ice baby. Last time I spend 8 bucks for ice.

Food: 1

Service: 1

Maria “Ma”

Never had a bad experience at a Starbucks. This time quite interesting. They are over charging for expresso shots. Typically .80 cents each tried to charge 3.00 for one additional shot of expresso when it’s .80 to add in app hmmmmmm. 🥴 crazy right ?

Atmosphere: 1

Service: 1

George

Maybe this is the case for any drive through, but the black coffee is way too hot and burned.

Joshua Mullen

Great

Atmosphere: 5

Food: 5

Service: 5

Travis K

We were greeted at the door with a hello from the staff. The service was fantastic and fast. I recommend this Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Shane

What kind of coffee shop doesn't offer hot coffee at the counter.
You have to Mobile order as someone new to the area just wanting to try Starbucks for the first time only to be told they can't take my cash or credit but I have to DOWNLOAD there APP
STAY AWAY IF YOU WANT TO BUY IN PERSON

Atmosphere: 2

Food: 1

Service: 1

Amanda Carlisle

Just came through the drive through and Liv was so kind and helpful! She was knowledgeable of the new summer drinks and took the time to explain them to me. And the tropical citrus energy drink was awesome!

Atmosphere: 5

Food: 5

Service: 5

Michael Lewis

The guy Leo and the drive-thru was amazing took care of us even when an order was messed up that's the type of dedication you need in the Drive-Thru to keep the line moving... congrats to

Service: 5

Chưa Biết

This place is great, I love

Atmosphere: 5

Food: 5

Service: 5

Bayoan Martinez-Yung (Bido)

This place usually a restaurant and a market when it was demolished and converted to an apartment complex, and some stores including the new Starbucks, not that far from Marshalls &

Atmosphere: 5

Food: 5

Service: 5

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