Starbucks
400 Lynn Fells Pkwy, Saugus
(781) 307-0000
Recent Reviews
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This location is a joke. The two girls working here are more busy talking to one another than doing their job. Also, who trained them to hold the cup you're about to drink out of by the inside? I don't want your dirty hands in my drink. Obviously they are NOT server safe. One more thing. One girl kept wiping her nose with her left hand and I never saw her once wash them. Absolutely disgusting!!!
Atmosphere: 1
Food: 1
Service: 1
I come here often- but I had to write this. Mya is THE BEST barista. She always has a smile on her face and makes my coffee perfectly! Not only that but she always makes the most delicious samples. And if she sees me in line she has my coffee pre made and I’m in and out! I just really appreciate the customer services she provides it makes my day a little easier.
Atmosphere: 5
Food: 5
Service: 5
Starbucks in Target on Fells parkway in Saugus has an amazing employee named Bobby. Not only did he provide a well made Pink Drink ( best one I’ve had), but he went above and beyond to make me happy. I had a very disappointing experience at the Lynnfield Market Street location and Bobby made sure that I was satisfied with my experience here! Definitely will come back here. We need more people like him!
My coffee was so watery, this is the 3th time I order here and it is never a Starbucks stander
Kindest staff, hard working. My son has a hard time talking and members of the staff have stopped and listened to what he wants instead of making me say it. It seems like a small thing but it really really made my day
The best Starbucks I've ever been to everyone is so nice i go there so much everyone just knows my order
If you ever feel like getting yourself a steaming cup of coffee ❤️, don’t come here.Mine tastes like hot water.
I really hope someone that manages the Starbucks stores reads this, as this store is NOWHERE close to Starbucks level and reputation.I go to Target 2-3 times a week...and almost always "try" to grab coffee here before going for my Target run. 50% of the time my attempts to buy coffee were unsuccessful, - either because: They had run out of most of the syrups, OR the people working there are SOOOOO SLOW and SOOO lazy that they don't even care if you wait there for 30 mins. The last time I was there, there was only one person in line before me, and I had to wait exactly 18 minutes for someone to take my order. I don't know how they even hire these people, They're extremely rude and incompetent.
Stopped at this Starbucks this morning for a coffee and had a very helpful experience thanks to Genavieve, but when I offered her a tip she kindly declined explaining that target Starbucks employees are not able to accept tips. This is wrong there is no reason why employees doing their jobs shouldn’t be able to get tipped. Fix it
I waited for just a simple coffee cake for over 6mins. I had to A. Remind them that I ordered one and B. Re-remind them to heat it up and they failed to do that as well. Just poor overall customer service.
Restaurantji Recommends
Nice but delay at times.
I waited for just a simple coffee cake for over 6mins. I had to A. Remind them that I ordered one and B. Re-remind them to heat it up and they failed to do that as well. Just poor overall customer service.
Good store with great service. Staff is friendly but wait time can be long sometimes simply because any Starbucks has a wait.
The nicest staff! They always give my dogs puppucinos
Some serious lack of tact with the service, here. there were two guys when I came in here. One of them was busy making all of the drinks for a crowd of people that were standing waiting for their drink.
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