Wingstop

352C Broadway, Saugus
(781) 813-3883

Recent Reviews

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Micky Pistillo

Spent my entire lunch waiting for an order that should have been completed before I arrived. Never received the food I paid for

Cindy Gray

They could not give me cold wings and cold fries plus my drink was nasty

Michele Mp

Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.

Musatu Bangura

They took long for my order but it was worth the wait because my food was so good and the strawberry Fanta was great!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Cheese Sauce, 20 Crispy Tenders, Buffalo Ranch Fries, Chicken Wings, 15 Crispy Tenders, 40 PC Group Pack, Side of Flavor, Louisiana Voodoo Fries, All in Bundle, 3 PC Crispy Tender Combo, Honey Mustard, Chicken Sandwich, Cajun Fried Corn

Marcus Calef

Amazing spot, don’t hate, appreciate. Much love amazing fries

Lisbet

food is lowkey good asl but the employees here are umm…This is the second time that I don’t receive something and it’s honestly annoying. The first time I didn’t receive my order (it was lowkey a big order) and when we called they were making it a big deal and were behaving unprofessionally. The second time which was today ? we didn’t receive one of the deals that we had ordered and we couldn’t even get a refund (once again it was a big order ?) I don’t know if they’re just lazy or what but like at least tell us that you didn’t want to make it instead of dragging the issue.

Atmosphere: 1

Food: 5

Service: 1

Ricardo Vasquez

Now How come you go to a wing stop and the employee said " We ran out of wings" is like going to a ice cream place and said " we ran out of ice cream" WTH is that we ran out of wings THAT'S ALL YOU DO!! WHAT!!! and besides wings were horrible. I rather have KF!. 1st.. Never run out of chicken, 2nd. Chicken is Fresh. And the employees there at that specific wing stop they had the music Loud and making a party plus they need to keep their mouth shot because there were kids and a lot ppl. They were talking garbage and obscene word all the time like they were in a place were nobody cares.

Atmosphere: 1

Service: 1

Mike

Where do I even begin. I told the lady that I wanted “bone wings” and also gave her the flavor and again I said “bone in” my dad also said classic wings at the end. And also asked for ranch sauce and I was right next to here with eye contact and she proceeded to put blue cheese along with boneless wings. Another thing is I said my name and how to spell it and she proceeded to spell it completely wrong. We waited a good 15 minutes. When I got home I opened to see boneless wings and was very disappointed. Along with the blue cheese which gladly im not allergic too. Very poor customer service and very lazy work with the little BONELESS wings. And the 5 cajun wings which were not cajun at all. And the lemon pepper wings had no lemon taste at all . %100 going to the one in revere

Atmosphere: 2

Food: 1

Service: 1

Zarah Masales

My daughters love the chicken here. However, the service is horrendous. The wait time is ridiculously long, and they frequently get the order wrong. To make matters worse, the fruit punch is watered down, and the soda is always flat. The food might be good, but the poor service and drink quality make it hard to fully enjoy the experience.

Atmosphere: 1

Food: 2

Service: 1

Johnny Perez

This store should be closed waited an hour for an order that was ready on the shelf when I walked in because the guy working didn’t bothering checking everyone should be fired starting with the regional manager all the way done to the guy taking out the trash who ever owns the franchised should have it taken away

Atmosphere: 1

Food: 1

Service: 1

Benz Tran

We were super hungry late at night, so we drove over to Wingstop for the first time. The location was decent, plenty of parking, including electric vehicle spots (not that it matters to me).

The place was really clean inside, and the staff were incredibly nice. They helped me with the menu since it was my first time, and we ended up getting a mix of boneless and bone-in chicken with different seasonings and drinks. The staff even brought the order out to the car for takeout, which was really thoughtful.

The food itself was just okay—not bad, not amazing. It filled us up, but we couldn’t finish it all because the portions were huge, and it was a little pricey for what we got.

Overall, the service was fantastic, and the food did the job, so I’m giving it 4 stars.

Atmosphere: 3

Food: 3

Service: 5

xXSpotted HyenaXx

I can only speak to the quality of the food, as I ordered it from DoorDash.

In a departure from my normal Mexican inspired fast food fare, I decided that some wings were in order. So I ordered from Wingstop and I wasn't disappointed. I ordered 4 Nashville Hot wings, 4 buffalo wings and some fries.

Both the Nashville Hot wings and buffalo wings were great. Full of flavor and tender.

The fries on the other hand were middling. Some of them were soggy and squishy feeling, but they were still edible regardless. Still, I'd have preferred they be crispy.

Overall, I'd definitely order from here again. Not bad.

Food: 4

Recommended dishes: Chicken Wings

Lisa Basinger

I was charged twice on my debit card for two separate orders two separate stores! No one will call me back and no one will respond to the complaint I made at the corporate office. This has been going on since JUNE!!! Went in the store in the manager is no help will not give me district managers name just keeps brushing me off.

Pedro Noel

Amazing food and Eduardo was above and beyond!!!! Nice people working there!!

Atmosphere: 5

Food: 5

Service: 5

Emilly Pinho

Food is great, BUT the servers treat you like actual garbage especially the girl that takes orders. And THEY ALWAYS AND I MEAN ALWAYS GET YOUR ORDER WRONG.

Atmosphere: 3

Food: 5

Service: 1

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