This Dunkin’ is the worst I’ve ever been to. Two elderly ladies were sitting in the back, leaving one girl out front to handle the customers. To make matters worse, the drinks and bagel were both wrong. The service was just awful all around.
Atmosphere: 1
Food: 1
Service: 1
Andris Marte
Drive-thru "super fast" 🫡
Atmosphere: 5
Food: 5
Service: 5
S Muzzy
Makes the best frozen coffee! I know the recipes are the same at each location, but they never taste as good as this location!
Food: 5
Service: 5
Dillon Waters
incompetent
john coite
Not a fan
Aliya Rousan
Any other day I would have given this Dunkin five stars, but I had an employee act very rude to me this morning. (It was the blonde woman who works the drive thru in the mornings during the week) I get to the speaker to order my coffee and I could barely hear the woman taking my order. It genuinely sounded as if she were ten feet away from her headset. I proceed to order my coffee, and it appears on the screen. Then I said I'm sorry, could I actually get more cream and sugar in my coffee? And she says something but I couldn't make out what she said so I repeated myself, and told her I couldn't really hear her and that something was wrong with their speaker. So I see on the screen that she puts in a pumpkin flavored coffee when I asked for a cookie butter flavored. I said I'm sorry I wanted a cookie butter coffee with five creams and five sugars. Then she rudely and with obvious attitude says "You SAID you wanted pumpkin flavored" to which I responded "I'm sorry but I can barely hear you. It sounds like you're really far away from the speaker. I didn't ask for pumpkin flavored I asked for cookie butter flavor. Then I hear her adjust her headset, mumbles "sorry" (I can finally hear her clearly now) and then says "THAT'S what I put in to begin with". Mind you, I'm remaining polite throughout this interaction. So I pull up and pay for my coffee. she hands me my change and I say thank you. (She ignores me) Then she hands me my coffee, doesn't ask me if I need a straw which they always ask me, and she LOUD, aggressively and with attitude says "HAVE A NICE DAY." Like ew. I've always had wonderful experiences with the very lovely women who work here as they're usually very, very friendly and sweet and do a great job at making my coffee. Very disappointed. Why would she get mad at me for not being able to hear her because her headset was not on correctly, or whatever the case was, even though I told her twice that I couldn't hear? Anyways I'm giving them four stars because all of the other women including herself are usually very very sweet! Hope she's in a better mood tomorrow.
Atmosphere: 4
Food: 5
Service: 3
Marco Arruda
This place is garbage. I just went through today, and this lady gives me an attitude because I place my order online, and then she says I show up too early. What's the difference if I order online or drive thru. If it's such a big deal to order online, then remove it so no one orders online anymore. So I told her well then I won't be coming here anymore and she says she doesn't care.
Atmosphere: 1
Food: 1
Service: 1
Wazaa Insano
This is so stressful bro, like sometimes they do get my order right and sometimes they just fumble everything. I switched to ordering in the app but even then they still made my order wrong. Like how can you mess up the order when it clearly says how many pumps of caramel and cream you gotta put. It sometimes just feels like gambling my money to see if they make it good or bad. But to be fair, when they do a good job they do a good job.
Atmosphere: 5
Food: 5
Service: 1
Shayna G.
It's dunkin donuts. The bagel was average. I would not have chose to go here, except my friends wanted to
Atmosphere: 2
Food: 2
Service: 2
Chenelle Torres
I am here, actually, right now. They are unsanitary and disgustingly rude. I am sorry but you chose Dunkin, Dunkin didn't choose you. You're mad because you have to do your job? Have some pride. Disgusting. Food on the counter, unnecessary background commentary heard from the drive thru speaker, and rushed preparation. Immerse yourself into your job and everything will flow easily. Disgusting environment and customer service.
Went last night 40 minutes before they close. Asked for a coolata and the rude woman says “sorry you can only get iced or hot coffee because we close in like 10 minutes”. IT WAS 40 MINUTES UNTIL CLOSING. Obviously she is just lazy. If you don’t wanna make any drinks then put up a sign that says hot and iced coffee only for last hour of operation. If she were my employee she would be out the door. Will never go again.
Atmosphere: 1
Food: 1
Service: 1
Frederick Kelley
Three people to handle very busy drive thru AND counter service. Not employees fault.
This Dunkin’ is the worst I’ve ever been to. Two elderly ladies were sitting in the back, leaving one girl out front to handle the customers. To make matters worse, the drinks and bagel were both wrong. The service was just awful all around.
Atmosphere: 1
Food: 1
Service: 1
Drive-thru "super fast" 🫡
Atmosphere: 5
Food: 5
Service: 5
Makes the best frozen coffee! I know the recipes are the same at each location, but they never taste as good as this location!
Food: 5
Service: 5
incompetent
Not a fan
Any other day I would have given this Dunkin five stars, but I had an employee act very rude to me this morning. (It was the blonde woman who works the drive thru in the mornings during the week) I get to the speaker to order my coffee and I could barely hear the woman taking my order. It genuinely sounded as if she were ten feet away from her headset. I proceed to order my coffee, and it appears on the screen. Then I said I'm sorry, could I actually get more cream and sugar in my coffee? And she says something but I couldn't make out what she said so I repeated myself, and told her I couldn't really hear her and that something was wrong with their speaker. So I see on the screen that she puts in a pumpkin flavored coffee when I asked for a cookie butter flavored. I said I'm sorry I wanted a cookie butter coffee with five creams and five sugars. Then she rudely and with obvious attitude says "You SAID you wanted pumpkin flavored" to which I responded "I'm sorry but I can barely hear you. It sounds like you're really far away from the speaker. I didn't ask for pumpkin flavored I asked for cookie butter flavor. Then I hear her adjust her headset, mumbles "sorry" (I can finally hear her clearly now) and then says "THAT'S what I put in to begin with". Mind you, I'm remaining polite throughout this interaction. So I pull up and pay for my coffee. she hands me my change and I say thank you. (She ignores me) Then she hands me my coffee, doesn't ask me if I need a straw which they always ask me, and she LOUD, aggressively and with attitude says "HAVE A NICE DAY."
Like ew. I've always had wonderful experiences with the very lovely women who work here as they're usually very, very friendly and sweet and do a great job at making my coffee. Very disappointed. Why would she get mad at me for not being able to hear her because her headset was not on correctly, or whatever the case was, even though I told her twice that I couldn't hear? Anyways I'm giving them four stars because all of the other women including herself are usually very very sweet! Hope she's in a better mood tomorrow.
Atmosphere: 4
Food: 5
Service: 3
This place is garbage. I just went through today, and this lady gives me an attitude because I place my order online, and then she says I show up too early. What's the difference if I order online or drive thru. If it's such a big deal to order online, then remove it so no one orders online anymore. So I told her well then I won't be coming here anymore and she says she doesn't care.
Atmosphere: 1
Food: 1
Service: 1
This is so stressful bro, like sometimes they do get my order right and sometimes they just fumble everything. I switched to ordering in the app but even then they still made my order wrong. Like how can you mess up the order when it clearly says how many pumps of caramel and cream you gotta put. It sometimes just feels like gambling my money to see if they make it good or bad. But to be fair, when they do a good job they do a good job.
Atmosphere: 5
Food: 5
Service: 1
It's dunkin donuts. The bagel was average. I would not have chose to go here, except my friends wanted to
Atmosphere: 2
Food: 2
Service: 2
I am here, actually, right now. They are unsanitary and disgustingly rude. I am sorry but you chose Dunkin, Dunkin didn't choose you. You're mad because you have to do your job? Have some pride. Disgusting. Food on the counter, unnecessary background commentary heard from the drive thru speaker, and rushed preparation. Immerse yourself into your job and everything will flow easily. Disgusting environment and customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They give you your order very quickly.
Food: 3
Service: 4
Drive thru customer service is awful.
Atmosphere: 1
Food: 5
Service: 1
Number doesnt work
Atmosphere: 3
Food: 3
Service: 3
Went last night 40 minutes before they close. Asked for a coolata and the rude woman says “sorry you can only get iced or hot coffee because we close in like 10 minutes”. IT WAS 40 MINUTES UNTIL CLOSING. Obviously she is just lazy. If you don’t wanna make any drinks then put up a sign that says hot and iced coffee only for last hour of operation. If she were my employee she would be out the door. Will never go again.
Atmosphere: 1
Food: 1
Service: 1
Three people to handle very busy drive thru AND counter service. Not employees fault.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
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