Dunkin'

White City Plaza, 118 Boston Turnpike, Shrewsbury
(508) 753-9831

Recent Reviews

Sort by
Steve H

Not friendly, iced coffee came out looking like iced tea (gross) . Staff isnt friendly just stare at you when you walk up. Elderly man walking up next to me had a problem with his coffee and they didnt even say anything to him just have him a dirty look

Atmosphere: 2

Food: 1

Service: 1

Jorge Costa

Excellent quality coffee.

Atmosphere: 5

Food: 5

Service: 5

Jaydev Rana

Order before left home so don’t have to wait at dunkin. Still have to wait 10 min. And after you left still your coffee is wrongly made.

Larissa Bispo

Terrible customer service the lady with red and black hair, rude to people, you can see on her face that she’s hates working there and always doesn’t have a happy face near customers. Don’t recommend going there they have no respect near the customer. Never going back again only if I need to. Starbucks is wayyyy better. Don’t go to this place!!!!!

Atmosphere: 4

Food: 4

Service: 1

Linda LaMarco

I was a regular customer at this DD and now will not be returning.
I have the DD mobile app and wanted to use my reward for free coffee today as it was going to expire today
The scan would not go through and so I asked for a free coffee. The employees refused and said not their fault that scan would not go through. I paid for my coffee and told them I would not be returning.
Very dissatisfied and poor customer service.

Service: 1

Ron Nourse

Great clean dunkin

Suraksha Hegde

Good donuts and nice and hot chicken wrap

Pedro Romero

Went to order a drink they usually do everywhere else and they said they “dont do those type of drinks” and proceeded to not even try to remotely help in any way. Wouldn’t recommend this place.

Atmosphere: 1

Food: 1

Service: 1

Tyler Wills

Went here on 10-16-24 to purchase 2 DD Halloween buckets. There was $2.14 there, so cute. The staff was very friendly. I'm so glad that I got my bucket. They are heavyweight !

Atmosphere: 5

Service: 5

C H A N E L. g

Totally ignored making my coffee.. coffee was just sitting there growing mold and the coworkers just standing there talking shit being raggedy… just make my coffee…… made me late half hour to work, horrible, but then again Worcester right??😒

Atmosphere: 3

Food: 5

Service: 1

GIDDEL TORRES

Croissants are hard or stale.

Atmosphere: 5

Food: 2

Service: 5

MIGUEL ANGEL PAREDES

excellent customer service

Atmosphere: 5

Food: 5

Service: 5

Mireille Bulbulian

Place is so clean and I can see employees brooming and swiping like every 30 minutes. Food and beverages are quickly served and hot, fresh and so yummy. I felt home.

Atmosphere: 5

Food: 5

Service: 5

Fernando Lord

Good dinosaurs

Atmosphere: 4

Food: 5

Service: 4

Mia

Forgets my cold foam EVERY single time ?

Loading...