Dunkin'
866 Hartford Turnpike, Shrewsbury
(508) 842-2211
Recent Reviews
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Worst Dunkin’ Donuts in town. They employees are rude and constantly get your order incorrect then they are mad at you when you ask them to correct it. The night crew won’t answer the drive thru and locks the doors an hour before they actually close.
Atmosphere: 1
Food: 1
Service: 1
They sold me a bagel as hard as a rock. I know it's just a coffee job and low stakes and people don't really care, but how much apathy must you have to hand me a bagel as hard as a rock? You wouldn't even hand your dog something so inedible. People REALLY don't give a **** about anything anymore.
Donuts are gross and soggy. Zero flavor as well. First time I've ever seen donuts like this
Food: 1
The coffee is always good but the food is just ok nothing special
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Ham & Swiss Croissant Stuffer
I stop by here almost every morning. Staff is very nice! However, my macchiatos have NEVER once been full. Sometimes, it's only half the cup! I don't have this problem at any other Dunkin's. Other than that, no complaints!
Atmosphere: 4
Food: 4
Service: 4
I stop by here almost every morning. Staff is very nice! However, my macchiatos have NEVER once been full. Sometimes, it's only half the cup! I don't have this problem at any other Dunkin's. Other than that, no complaints!
Atmosphere: 4
Food: 4
Service: 4
I'm a Massachusetts boy. Dunks is life.
Atmosphere: 1
Food: 1
Service: 1
Love Dunks!
Take out/Drive thru everyday :)
Atmosphere: 5
Food: 5
Service: 5
**Allergy alert!**People here seem nice, but I will never go back. I have a nut allergy, said so on my order, got a bacon egg and cheese and a matcha latte with skim milk. I roll up to the window, sure enough I see a girl pouring a blue bottle into my matcha. I ask the girl at the window if that was almond milk, she checks the the one who poured it, and says yup! Then hands it to me. I had to explain how I said skim milk and a nut allergy and they remade it. Had I literally not have been the only one in line and seen it, I could have possibly died on my way to work.I've already received bacon egg and cheese sandwiches with chunks of bagels in the same wrap like they just took whatever came out of the toaster and threw it in. Allergies don't seem to be a concern, so I don't seem to be a customer any more.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I stop by this Dunkin often because it is the only one on my commute to work but I'm starting to lose my patience. Particularly with the male employee who wears a sideways hat. Whenever he is working I see him throwing bags of food around and he always hands me my food in a crushed up bag.On multiple occasions, they have handed me my drink at the drive-thru window but not my food. So I wait patiently at the window since I assume their still working on it, only for someone to come to the window 5 minutes later ask me what I need and then I'll see my food was right next to the window the whole time.I have worked in fast food in the past, and I know it can be a grueling and unpleasant job - but I have to think if these employees put just a little bit more care into their work, it might make things run a little smoother for them.
I gave one rating as a courtesy for serving food. Rude people and they don’t know how to greet customers. One of the worst Dunkin’s location I have been to.
Atmosphere: 1
Food: 1
Service: 1
Very rude and impatient.
Food: 1
Service: 1
Don't take this Dunkin for granted! No Dunkins outside of New England operate this well. Even at their worst, this Dunkin is 10x better than one in Atlanta!
Atmosphere: 5
Food: 5
Service: 5
No line. Nice and clean. The gentleman who helped me was very friendly. Food came out very quickly. I’d go back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
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