Five Guys
20-7 Boston Turnpike, Shrewsbury
(508) 425-3185
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Absolutely terrible gross place to eat at quit and found better employment at Amazon
....RUN FOR YOUR LIFE I'll never return go to the Worcester location burgers raw 99.9% the time people sweat dripping on your food over the grill 😋😋 RUNNNNN AWAY they don't clean NOTHING half ass the whole way
Over price
Atmosphere: 2
Food: 2
Service: 3
Great lunch as always
Atmosphere: 5
Food: 5
Service: 5
Fantastic service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Our family loves this place. The food is very good and the peanuts are fun
Atmosphere: 5
Food: 5
Service: 5
Amazing food done real quick clean through the whole shop and the soda machine full.
Thank y'all and can't wait to come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bacon Double Cheeseburger, Hamburger, Cheeseburger, Bacon Cheeseburger, Grilled Cheese, Their Cheeseburger, Bacon Burger, Cheese Dog
The place was filthy…all trash cans overflowing. Every table was dirty. The service was rude and food was terrible. 10 dollars for an overcooked, crunchy burger. One employee calling out the orders had their pants down to their knees. I used to love this place and my disappointment was immeasurable and my meal was ruined. This is poorly managed should be inspected by the board of health
Atmosphere: 1
Food: 1
Service: 1
This is a hit or miss spot. If you order takeout, 9/10 times it'll be wrong. When you order on person to-go, you usually receive much better service. However, you need to know where you are. The oldest crew member or cook may be in their late teens to early 20's and the majority could care less about their $15-$16 hourly wage and it shows in the way they speak and yell at one another. This is a notch above McDonald's as the food is significantly better tasting, and the shakes are awesome, but it takes a while for orders to be processed timely.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bacon Double Cheeseburger
Very rude staff indifferent to people waiting for online orders. Waited for 30 mins over on my occasions waiting for pickup / online orders. I could have waited an hour and no one would have bothered to ask!
Atmosphere: 3
Food: 5
Service: 1
Waited 30 minutes for our order despite informing several staff about my pending order. Several new customers walking in were served before us. Extremely unpleasant experience.
Service: 1
Restaurantji Recommends
Way too much money for a very mid burger. Not going back ever again.
Atmosphere: 1
Food: 1
Service: 2
I've been to many 5 guys locations. The last time I was there, my fries were topped with sugar instead of salt. The owner stated they do not have sugar in their facility. That's a BOLD FACED lie.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheeseburger
Ragey, Mike and the Saturday night crew's customer service is second to none. Great people and fold.
Atmosphere: 5
Food: 5
Service: 5
I love Five Guys, however the quality has gone down. $13 alone for a burger is a lot. I asked for extra pickles and this is what I received. Ketchup just barely slapped on and cheese not even melted. I couldn’t even get a refund because I ordered via DoorDash.
Really bad experience for the first time in a long time. Wont be going back.
Got a bacon cheeburger with missing bacon and a burnt burger.
Got Cajun fries with no Cajun. No one answers the phone.
Loading...