Jillian's
1876 Wilbur Ave, Somerset
(508) 678-1140
Recent Reviews
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I waited for ten minutes for Minestrone Soup. When I got home, the soup was cold and the crackers were stale. Very disappointing experience
It seems they have change management or something because the food is better and the service is better I had it at once the previously it has very much improved. All they need to do now is the update the place exterior and interior
I have never had a bad meal here. Great people and great food. Awesome buffalo chicken fingers.
Atmosphere: 5
Food: 5
Service: 5
Fast efficient service, great food, and kind people.
Atmosphere: 5
Food: 4
Service: 5
Service is slow but looks like a lack of help other than that it's great
Atmosphere: 5
Food: 5
Service: 3
They’re trying to serve food with mold on it. Do better at making sure kitchen staff throws away product that is past due. Your servers however are great though. Attentive and accommodating
Atmosphere: 3
Food: 1
Service: 5
The food is usually pretty good but a recent visit where I received apx 7.3 ounces of basically pieces of chicken (supposed to be tenders) in my large boneless tender order. I got home and opened the package and said there’s no way this is right and weighed it on my kitchen scale. I immediately called and was told it would be refunded to the card and the woman I talked to was polite, and said that she would let her manager know but it takes up to 48 hours sometimes. No problem. 3 days go by, I call again, again no manager but I’m told it will be taken care of. 5 days go by, I call a third time. STILL NO MANAGER AROUND, and I leave another message with whoever I talked to. Just really bad service. Now I cut it as a loss and don’t go back. Bummer.
Atmosphere: 3
Food: 3
Service: 1
We go there at least once a week. This time, as usual, our waitress was great. She was pleasant, looked after our requests and made our eating out special. Food was good also. However, I needed something different with my drink. The bartender, Night, came to our table and was very rude and obnoxious. She didn't remember that customer service is critical for people to return. We will return after asking who the bartender is. Will not go if it's her.
Food: 4
Service: 2
Absolutely the best burger I've ever had from restaurant
Atmosphere: 5
Food: 5
Service: 5
This was my 2nd time there. My first time was fine. Food was great I brought home my leftovers my daughter said it was great.
I went again last night just for a drink. I walked in and almost walked right out. It smelled like 5 people peed their pants right at the door opening. I went to the bathroom and it smelt better (let me also mention it was clean) I walked back out the bathroom to my table and wanted to throw up it was so bad. I wanted to leave but he didn't so we stayed. I got a margarita flight It was great. When it was time to leave and got to the door again the smell was so strong. I told my better half I would never go there again. If they can't smell that and clean it throw some bleach on it, then it's not a place I will buy food at.
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Amazing place and amazing staff and service. I love the food and the amazing staff here. I hope this restaurant stays around for many more generations to come.
Atmosphere: 5
Food: 5
Service: 5
I come here regularly every Friday since 2021 I had lyric as a waitress for 2 years who is amazing for whole year til she left, now i been getting Ashley which she is amazing among few other staff. Well today the owner came in and sat in the both behind me. I am on bigger side and booth chair was push back little. Anyways the owner of jillains and his friend sat behind me, he complained how the booth seat was pushed out and then fat shamed me saying how I should be seated at a table and that he only 140 pounds. I been coming here for 3 years straight loyal customer.
Atmosphere: 5
Food: 5
Service: 5
I have eaten steak in almost every state across the lower 48, plus Canada and Alaska. I’ve eaten steak in multiple countries in Europe and this place hands down, has the best steak I’ve ever had. Honestly they should out a warning about how good it is, so you don’t over eat. On a scale from 1 to 10 on food and service this places deserve a 100. Amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
Food was excellent, large portions.
Service was very slow in the bar area. Had to wait a long time to give our order and get the check.
Atmosphere: 4
Food: 5
Service: 2
Have been constantly disappointed with the service at the bar but went with a friend and sat in the out door. Service was awesome, food was great.
Atmosphere: 3
Food: 4
Service: 5
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